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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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Oct 23, 2019, 04:0310/23/19
Oct 23, 2019, 04:04(edited)
04/17/16
1

Upgraded my operating system to mac OS10.15 Catalina,  now app won't work.  Deleted and downloaded lastest app still no good.  Worked OK on mac OS10.14 Mojave.  Any chance of a patch or new app supporting the 64bit requirements.


Cheers

Oct 23, 2019, 16:3310/23/19
09/03/14
2

Love the new app.

There should be a customer service phone line for all league Marshall's  

As Customer Support for 15 years ,, there are questions that always need to be answered. Not from searching other peoples problems. 

Time is so important and people play with time they have available ,, Make it more enjoyable for those of us that give it to the game 

Sketches are a joke ,, 1 for every 100% of crew being on 2 times a day 

Money money money ,, then you have a League Marshall bragging she gets fireballs free,, sketchy  at best,, 

smooth play on new app and once I figured out to to get out , I liked it 

I would like to see like in the old app my players come up in a list to log in  instead of always typing email and password 

OK 

I want a number to talk to a real person ,, I would be happy with that change

[email protected] 


AlinaCommunity Manager
Oct 24, 2019, 10:1610/24/19
05/21/19
3510

Trembelo said:


Absolutely love the app due to the speed of loading and for some reason my screen is lighter easier to see vs. utilizing a browser. Thanks for the work on the app!

Regards, 

Captain Trembelo Hope Eternal

Hello!


Thanks a lot for your feedback! It's really appreciated! Good luck on the battlefield! 
AlinaCommunity Manager
Oct 24, 2019, 10:2010/24/19
05/21/19
3510

Pete the marsupial said:


Upgraded my operating system to mac OS10.15 Catalina,  now app won't work.  Deleted and downloaded lastest app still no good.  Worked OK on mac OS10.14 Mojave.  Any chance of a patch or new app supporting the 64bit requirements.


Cheers

Hello! At the moment we support the following versions: macOS High Sierra and macOS Mojave. It may be changed in future. Cheers!

Oct 25, 2019, 09:0810/25/19
Oct 25, 2019, 09:11(edited)
04/05/17
3

Sorry if I am posting in a wrong thread, or if I missed a similar topic already discussed.

It's been very long since the Sanctum of Shards started to work  in an unexpected way : each time you use a crystal showing on page 2 (never had to try for pages greater than 2) the page refresh comes back to 1. Not really a misfunction but annoying when a lot of actions are required.

Since the last system update, a mess happened in the crystals stored in Sanctum : several bunches of same level crystals are displayed. 


AlinaCommunity Manager
Oct 28, 2019, 12:5010/28/19
05/21/19
3510

Dalvator said:


Sorry if I am posting in a wrong thread, or if I missed a similar topic already discussed.

It's been very long since the Sanctum of Shards started to work  in an unexpected way : each time you use a crystal showing on page 2 (never had to try for pages greater than 2) the page refresh comes back to 1. Not really a misfunction but annoying when a lot of actions are required.

Since the last system update, a mess happened in the crystals stored in Sanctum : several bunches of same level crystals are displayed. 


Hello!


I'm sorry that you're facing this issue. Please try to clear cache and reload your game. It may help to fix it. Cheers!
Oct 30, 2019, 21:2010/30/19
Oct 30, 2019, 21:22(edited)
1
International server two (forgotten lands) seems to have a large portion of inactive castles. I think that in order for a server to keep going and keep being used instead of starting from scratch at new server, sweep up inactives and drop in new players. International server 1 has high popluation rate, do the same with fresh faces for forgotten lands
Oct 31, 2019, 19:1210/31/19
1
awsome gameplay. though too much i have to pay to get
AlinaCommunity Manager
Nov 4, 2019, 15:0911/04/19
05/21/19
3510
ezioacientrome said:

International server two (forgotten lands) seems to have a large portion of inactive castles. I think that in order for a server to keep going and keep being used instead of starting from scratch at new server, sweep up inactives and drop in new players. International server 1 has high popluation rate, do the same with fresh faces for forgotten lands
Hello! Thanks for your suggestion! However, it's not technically possible to delete any Castles. Cheers!
Nov 6, 2019, 20:4911/06/19
1
i wish a full instalador because my network is so slow and can´t download online
Nov 7, 2019, 19:2111/07/19
05/19/16
44
Your "Stable" APP just died again.  That is why you are getting this message from the Safari browser.
AlinaCommunity Manager
Nov 8, 2019, 10:4011/08/19
05/21/19
3510
alderon said:

Your "Stable" APP just died again.  That is why you are getting this message from the Safari browser.
Hello! Could you please specify your problem? Any screenshots would be appreciated. Thanks!
AlinaCommunity Manager
Nov 19, 2019, 09:5511/19/19
Nov 19, 2019, 09:56(edited)
05/21/19
3510
freedom said:

http://prntscr.com/pxllxn

http://prntscr.com/pxlmfy  

It either 1 or the other ,, which is it ?     12 days out but points in this League brawl .. 

Freedom Ring  LM of Integrity Rising 

Hi! Thanks for providing the screenshots. However, could you please explain your question in more details? Thanks!
Nov 22, 2019, 09:2811/22/19
05/15/16
13
Boris Shevchenko said:

scovaree said:


I haven't tried the app again in a while, not sure if I have the latest version or not. That said, with both versions I've had I haven't noticed any real difference. I don't use it because I cant use my scroll button with my mouse and that makes it a bother for me when I'm trying to play fast at the end of a tourney.

Hi! Thank you for letting me know about this issue. I've just checked this situation on my side and it seems that mouse scrolling button works fine.

Please, check which application's version you have. It should be v.3.1.0

Have a good one!

Nov 22, 2019, 09:4211/22/19
Nov 22, 2019, 09:52(edited)
05/15/16
13

So I'm not seeing where you say any of the problems with the app have been resolved. Now that we are going to be captive to the app are you done developing it? Not everyone plays on a damn phone. I just reinstalled the app today and I still can't use my scroll button to zoom or navigate in any way. It's been 4 or 5 months since I last inquired about this. Are you guys going to make this app work or are you done? This should be a straight up question deserving of a straight answer. I understand I ONLY spend about a hundred dollars US a month, but I would think you would be interested in my continuing to do so. I can't just click on my bookmark anymore and get straight to my game, I now have to go through several pages to get to the game. I'm not at all interested in all the other crud, only Stormfall. I understand the Flash/Mozilla issue is not your doing, but I've seen NO improvement in the app at all. It's NOT faster to load because you have made it extremely clumsy. This app nearly destroys my gaming experience so certainly, I'm not going to be as inclined to play the game if it frustrates me more than I enjoy it. Folks really aren't asking you for much in return for their support. 


*EDIT* Also, now that I've updated my Firefox to the latest version and reinstalled Adobe I can no longer play via browser. It loads to 80% and stops. 
AlinaCommunity Manager
Nov 26, 2019, 11:0411/26/19
05/21/19
3510

scovaree said:


So I'm not seeing where you say any of the problems with the app have been resolved. Now that we are going to be captive to the app are you done developing it? Not everyone plays on a damn phone. I just reinstalled the app today and I still can't use my scroll button to zoom or navigate in any way. It's been 4 or 5 months since I last inquired about this. Are you guys going to make this app work or are you done? This should be a straight up question deserving of a straight answer. I understand I ONLY spend about a hundred dollars US a month, but I would think you would be interested in my continuing to do so. I can't just click on my bookmark anymore and get straight to my game, I now have to go through several pages to get to the game. I'm not at all interested in all the other crud, only Stormfall. I understand the Flash/Mozilla issue is not your doing, but I've seen NO improvement in the app at all. It's NOT faster to load because you have made it extremely clumsy. This app nearly destroys my gaming experience so certainly, I'm not going to be as inclined to play the game if it frustrates me more than I enjoy it. Folks really aren't asking you for much in return for their support. 


*EDIT* Also, now that I've updated my Firefox to the latest version and reinstalled Adobe I can no longer play via browser. It loads to 80% and stops. 

Hello!


Thanks for sharing your opinion with us. The scroll button should be working fine now. Are you sure that your app is updated? You can check it out in the Settings. Besides, we're not done with the app. We're constantly working on improving it. 


Regarding the issue with Firefox, we recommend playing via Google Chrome. It supports Flash till the end of 2020 whereas Firefox stops supporting it in early 2020. Good luck!
Nov 28, 2019, 15:1411/28/19
1
Sanetum of Shards has not been improved since the gane began.  Is there any plan to extend this add on or is it a dead issue?  Why do we still  recieve trunks if they are not useful?
Nov 30, 2019, 11:3511/30/19
Nov 30, 2019, 11:36(edited)
08/23/15
42

When the app was started, perhaps a year ago or a bit longer, it started the game a little faster than Chrome, so I used it for a while

After several updates with more options added, it is now loading significantly slower than Chrome, also uses more memory and generates more/faster shockwave-flash crashes than Chrome, so I have stopped using it completely, apart from new rewards sessions that seem to be repeated after some/certain updates
Dec 1, 2019, 13:2012/01/19
12/18/14
1835

Can you not have an option to choose which game you want to down load?  I play one game on one server - i do not need all the other games.


Make a separate app for each game.


I find at times that the only way to have the game run efficiently - especially after some updates - that the game does not perform as it should and i have to uninstall and reinstall the app.


This is a time consuming process as all games are on one app - i am wasting a lot of time installing the app just to play a game.