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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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Dec 1, 2019, 18:5112/01/19
1
Got stuck at level 3 need an axe but unable to craft without wood. Cant startover and completely unable to go to level 4. Not even able to leave my home map. What shoud i do?? Disappointed 
AlinaCommunity Manager
Dec 2, 2019, 10:3112/02/19
05/21/19
3510
JEZEBEL said:

Can you not have an option to choose which game you want to down load?  I play one game on one server - i do not need all the other games.


Make a separate app for each game.


I find at times that the only way to have the game run efficiently - especially after some updates - that the game does not perform as it should and i have to uninstall and reinstall the app.


This is a time consuming process as all games are on one app - i am wasting a lot of time installing the app just to play a game.
Hello! Thanks for your feedback! You can add the one game you play to the "My Games" tab. In this case, you won't see any other games in this tab. Good luck!
AlinaCommunity Manager
Dec 2, 2019, 10:3312/02/19
05/21/19
3510

Namit said:


Got stuck at level 3 need an axe but unable to craft without wood. Cant startover and completely unable to go to level 4. Not even able to leave my home map. What shoud i do?? Disappointed 

Hello and welcome to the Forum!


Could you please specify if you're talking about "Stormfall" Age of War"? I've got a feeling that you mean another game. Cheers!
Dec 2, 2019, 15:4012/02/19
06/17/17
2

The Sanctum of shards definitely should have a opening for a 4th crystal.

You might even consider raising the level of crystals.

Thank you for your consideration.
Dec 4, 2019, 12:4412/04/19
12/04/19
1
I ordered a package, on 12/3/2019, that was supposed to include a sage, among other things. I want my damn sage. It is something that cost you nothing, but i paid for. Give me my damn sage, or I will quit this failing game. Thanks in advance. get your shit together
Dec 5, 2019, 02:2712/05/19
02/20/17
1
 are My name is Miguel . I have been playing 2 years. Today really disappointed. You have a x2 event on holy summoning and I use 2 and did not get orange champion. that is unbelievable because the Math is perfect and 2 try means 100 percent. Can you check my account with I consider a mistake of your program and give me my orange champion or 2 holy summoning bonds. my sever is dark plains .name is numeral and coordinates are x: 1356 y: -2745. Thank you please answer me
Dec 5, 2019, 16:1612/05/19
09/20/16
4
why is plarium play not working after the latest update ??
Dec 5, 2019, 16:1812/05/19
09/20/16
4

is the plarium play app down at the moment ? is that why it isnt working ?


Dec 6, 2019, 13:2312/06/19
11/28/15
2

hi mates, 


I can't launch the app ??? 


Thanks 
Dec 7, 2019, 01:1712/07/19
06/30/15
97
I have been playing on the Play App for ages, and it was working fine - BUT the latest upgrade has been causing problems - game lagging, hanging (requiring refresh) and now I cannot log in, stops at 70% loaded (and stops art 80% here on your website!!). Please do not insult my intelligence by suggesting "clear cache"/"reboot"/etc. Rise of Balur is working fine on the App!!!
Dec 7, 2019, 01:1912/07/19
06/30/15
97
Gunbarrel GPK said:

is the plarium play app down at the moment ? is that why it isnt working ?


The App is working as Rise of Balur still works fine on it - but Age of War doesn't!! Looks as though they have messed up again!
Dec 8, 2019, 10:3512/08/19
10

since the last update it's a nightmare

back to web browser

AlinaCommunity Manager
Dec 10, 2019, 11:5112/10/19
05/21/19
3510

Rings said:


The Sanctum of shards definitely should have a opening for a 4th crystal.

You might even consider raising the level of crystals.

Thank you for your consideration.

Hello!


Please leave your suggestion here. Thanks!
AlinaCommunity Manager
Dec 10, 2019, 11:5312/10/19
05/21/19
3510

lenny69 said:


I ordered a package, on 12/3/2019, that was supposed to include a sage, among other things. I want my damn sage. It is something that cost you nothing, but i paid for. Give me my damn sage, or I will quit this failing game. Thanks in advance. get your shit together

Hello!


I'm sorry that you've faced this issue. Please contact out Support per this link. They will be glad to help you. Cheers!
AlinaCommunity Manager
Dec 10, 2019, 11:5512/10/19
Dec 10, 2019, 11:55(edited)
05/21/19
3510

Miguel said:


 are My name is Miguel . I have been playing 2 years. Today really disappointed. You have a x2 event on holy summoning and I use 2 and did not get orange champion. that is unbelievable because the Math is perfect and 2 try means 100 percent. Can you check my account with I consider a mistake of your program and give me my orange champion or 2 holy summoning bonds. my sever is dark plains .name is numeral and coordinates are x: 1356 y: -2745. Thank you please answer me

Hello, Miguel!


Thanks for sharing this with us. I'm afraid that two tries don't mean 100%. It means that your chances are two times higher, that's it. I'm afraid that there is no mistake here. 


Anyway, good luck in future events!
AlinaCommunity Manager
Dec 10, 2019, 11:5612/10/19
05/21/19
3510
Gunbarrel GPK said:

is the plarium play app down at the moment ? is that why it isnt working ?


Hello! Please let me know if everything is fine with the app now. Thanks!
AlinaCommunity Manager
Dec 10, 2019, 11:5712/10/19
05/21/19
3510
Beej833 said:

I loved the app until it quit working with your last update and I cannot seem to get it functional again. Based on the money I spent on this game it is most annoying!
Hello! Please let me know if the issue has been solved. Thank you!
AlinaCommunity Manager
Dec 10, 2019, 11:5712/10/19
05/21/19
3510

VibekeStene said:


hi mates, 


I can't launch the app ??? 


Thanks 

Hello!


Does the issue persist? Thanks in advance for your reply!
AlinaCommunity Manager
Dec 10, 2019, 11:5812/10/19
05/21/19
3510
Carangajeira said:

Gunbarrel GPK said:

is the plarium play app down at the moment ? is that why it isnt working ?


The App is working as Rise of Balur still works fine on it - but Age of War doesn't!! Looks as though they have messed up again!
Hello! Thanks for sharing. So, you can launch Rise of Balur, but you cannot launch Age of War? Why? Do you receive any errors? If yes, please attach a screenshot of the error. Thanks!
AlinaCommunity Manager
Dec 10, 2019, 11:5912/10/19
05/21/19
3510
allpicI2c said:

since the last update it's a nightmare

back to web browser

Hello! Thanks for letting us know your opinion. Please let me know why exactly it's a nightmare. What is happening? Thanks in advance!