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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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Sep 19, 2019, 08:2709/19/19
Sep 19, 2019, 10:20(edited)
05/06/16
3

I would recommend a 5 or 6 beacon maximum of level 5 beacons for each league.  The untamed lands server is so  monopolized by a few leagues and the functions of beacon related  quests and the function of darkening etc are not available to most players.  You will never see a beacon liberated by Balur because EVERY beacon is a level 5 and anyone actually taking one will get their fortress wiped out by the "super leagues".  The game is over before it begins. 

Balur could destroy the weakest level 5 beacon any league has over the game limit. 

AlinaCommunity Manager
Sep 20, 2019, 09:3909/20/19
05/21/19
3510

StormTrooper said:


Unable to pan in and out when in map mode using the Plarium player, the settings button to resize the window doesnt work

Hello! This is a known issue and will be fixed. 


Cheers!
AlinaCommunity Manager
Sep 20, 2019, 09:3909/20/19
05/21/19
3510

KragdagGER said:


Habe einen neuen Rechner. Wollte PlariumPlay installieren. Download von setup.exe war erfolgreich. beim Klick auf ausführen passiert nichts. Keine Installation, keine Fehlermeldung, buchstäblich nix. Jemand eine Idee?

Hallo!


Es tut mir leid, dass Sie dieses Problem haven. Versuchen Sie bitte das App erneut zu installieren. Danke!
Sep 20, 2019, 16:3509/20/19
01/27/15
11
with the new update (4.1.0) haven't been able to launch any of the games have had to go to the old sight  just to check
Sep 22, 2019, 23:4509/22/19
11/08/15
1

Latest version of Play just landed. 

I am running  OSX 10.14     [ also tried on 10.13 with no noticeable difference ]. 

So highly impressed !!
Apart from the fact that I see nothing but a gray window for at least a minute when something finally appears the graphics are wrongly scaled to the windows.
The fonts are messed up !!
Buttons are misplaced.
Although I do have a LOG-IN button [which is trying to sneak of the side of he screen] it doesnt do anything !!

So excellent, well done !!
I cant log in or do anything at all.

This is really not how an allegedly professional software house should be releasing updates !
Pretty obviously faulty and untested.

I have seen better work from Students !




AlinaCommunity Manager
Sep 23, 2019, 09:4109/23/19
05/21/19
3510

dad123 said:


with the new update (4.1.0) haven't been able to launch any of the games have had to go to the old sight  just to check

Hello!


I'm sorry that you're facing this issue. Why weren't you able to launch any of the games? Were you getting any error messages? If yes, what was stated there? Thanks for your reply!
AlinaCommunity Manager
Sep 23, 2019, 09:4209/23/19
05/21/19
3510

w1bworx said:


Latest version of Play just landed. 

I am running  OSX 10.14     [ also tried on 10.13 with no noticeable difference ]. 

So highly impressed !!
Apart from the fact that I see nothing but a gray window for at least a minute when something finally appears the graphics are wrongly scaled to the windows.
The fonts are messed up !!
Buttons are misplaced.
Although I do have a LOG-IN button [which is trying to sneak of the side of he screen] it doesnt do anything !!

So excellent, well done !!
I cant log in or do anything at all.

This is really not how an allegedly professional software house should be releasing updates !
Pretty obviously faulty and untested.

I have seen better work from Students !




Hello!


I'm sorry that you're facing this issue. Could you please try to reinstall the app? It may be really helpful. Thanks!
Sep 24, 2019, 21:3909/24/19
2

I am a Stormfall Facebook player. When I signed into Plarium play, it created a new game for me. My Stormfall Facebook account is all normal, but when I log to Plarium play, it is a completely new game. I may lose my account?

Facebook Stormfall account: uid 15190677 / fb100002097964016 / The Dark Plains / segment03

AlinaCommunity Manager
Sep 27, 2019, 08:5809/27/19
05/21/19
3510

Joaeal said:


I am a Stormfall Facebook player. When I signed into Plarium play, it created a new game for me. My Stormfall Facebook account is all normal, but when I log to Plarium play, it is a completely new game. I may lose my account?

Facebook Stormfall account: uid 15190677 / fb100002097964016 / The Dark Plains / segment03

Hello, Joael!


Please note that if you've been playing on Facebook before, you'll be able to continue playing via Facebook Gameroom without losing your progress. Cheers!
Sep 27, 2019, 13:2209/27/19
09/25/19
1

I use the Plarium app There is a bug where I cannot summon wraiths no matter what I try:

Server: Farwol's Crown

When I click on the "Summon Wraith" button it just turns off fullscreen.

Here are screenshots of one of my attempts:





AlinaCommunity Manager
Sep 30, 2019, 09:4009/30/19
05/21/19
3510

BookSerpent said:


I use the Plarium app There is a bug where I cannot summon wraiths no matter what I try:

Server: Farwol's Crown

When I click on the "Summon Wraith" button it just turns off fullscreen.

Here are screenshots of one of my attempts:






Hello!


Thanks for reporting this! And can you summon wraith after that (when it turns off fullscreen)? Thanks in advance for your reply!
Oct 3, 2019, 21:0810/03/19
1

When I enter another castle, then return to my castle and try to enter, I end up in the castle I had entered prior.  It is hard to reenter my own castle!

When I try to switch servers (and I am using your module only) It reboots to the same server and same realm.  I have to log out, reset cache, then sign back in and choose the other realm.

Its frustrating and almost made me quit, again.  Understand that I am only using your pc app and did not expect this problem.  other than that, it plays pretty well to be in its early stages.

Thanks
AlinaCommunity Manager
Oct 7, 2019, 13:5410/07/19
05/21/19
3510

Winterstorm said:


When I enter another castle, then return to my castle and try to enter, I end up in the castle I had entered prior.  It is hard to reenter my own castle!

When I try to switch servers (and I am using your module only) It reboots to the same server and same realm.  I have to log out, reset cache, then sign back in and choose the other realm.

Its frustrating and almost made me quit, again.  Understand that I am only using your pc app and did not expect this problem.  other than that, it plays pretty well to be in its early stages.

Thanks

Hello!


Thanks for sharing this with us. Does it happen if you play via browser as well? It's important to know that. Thank you in advance!
Oct 10, 2019, 05:5310/10/19
06/20/15
23

Hi,


Plarium Play app not opening on Mac OS Catalina Ver 10.15.  

Error report . “PlariumPlaySetup.pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information."


Running Opera Ver 63.0.3368.107


Previously running app on Mac OS 10.14


Thanks
AlinaCommunity Manager
Oct 11, 2019, 11:4910/11/19
05/21/19
3510

Cranky said:


Hi,


Plarium Play app not opening on Mac OS Catalina Ver 10.15.  

Error report . “PlariumPlaySetup.pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information."


Running Opera Ver 63.0.3368.107


Previously running app on Mac OS 10.14


Thanks

Hello!


Thanks for sharing this with us. Have you tried to re-install the app? If not, please try it. 


If reinstallation doesn't help, could you please attach a screenshot of the error message in question? Thank you!
Oct 18, 2019, 14:2610/18/19
Oct 18, 2019, 14:29(edited)
11/18/16
4

I run both PC (Windows) and Mac (OSX) desktops & laptops to play Stormfall (Originally browser-based, and attempted Plarium Play app on both platforms). 

 

The Version 1.0 PC installer would not allow manual user-selection of 32-bit versus 64-bit (it led you to believe there were two "flavors" available, in the System Requirements & descriptions), and the auto-installer would ALWAYS download & try to install the 64-bit, resulting in a failed launch. 

(I tried many download/installs on my Win7 32-bit PC, spanning many months... all without success.) 

Now, with the announcement of "Raid" for Plarium Play, the new installer downloads & "runs" & places Shortcuts on the Desktop, etc., but then fails with a "64-bit only...supported in Windows 7..."  This is unacceptable! 

For the Mac (I run several iMacs), Plarium Play for Mac Version 1.0 actually installed & ran fine UNTIL you FORCED a Version Upgrade which ALWAYS crashes immediately upon launch in OSX 10.11.  

(Again, I have deleted & reinstalled the "new" Mac version numerous times, with the same instant-crash results.) 

 

Why not just allow the original Version 1.0 to play without a forced upgrade? (It ran just fine.) The Linden Lab's "Second Life" (way-more graphics & processor intensive) allows older SL-dedicated browsers/apps (even 3rd party & Android app versions) to co-exist with latest versions (with Users fully aware that certain game features/enhancements might not appear on older/deprecated platforms). 

And, as other Users have already commented, why not be pro-active & re-code your Flash-based browser version for HTML5, like so many other companies have? 

best regards,

-DennisDallas 

League Marshal, The Enlightened Ones 

(Server 3, Farwol's Crown)

Oct 21, 2019, 09:3410/21/19
07/16/18
1

Feedback?  You want feedback?  This has got to be the most frustrating thing to do when you're trying to waste time.


My castle has been showing three of my troop houses (Sentry House, Hall of Shadows and Union of Knights with Updates for Troops but there are no troops showing in need of an update.

Can I get a platform refresh???

Trying to find support is like trying to regain ya virginity when you're 60.

My castle is in the Untamed Lands -3454 -829 (Rob McCat),  playing on fb,  would really appreciate it if you could take some frustration away for me.

Cheers

AlinaCommunity Manager
Oct 21, 2019, 12:0010/21/19
05/21/19
3510

Tu Meke said:


Feedback?  You want feedback?  This has got to be the most frustrating thing to do when you're trying to waste time.


My castle has been showing three of my troop houses (Sentry House, Hall of Shadows and Union of Knights with Updates for Troops but there are no troops showing in need of an update.

Can I get a platform refresh???

Trying to find support is like trying to regain ya virginity when you're 60.

My castle is in the Untamed Lands -3454 -829 (Rob McCat),  playing on fb,  would really appreciate it if you could take some frustration away for me.

Cheers

Hello!


I'm sorry that you're facing this issue. Please try to clear cache and reload the game. Let me know if it helps. Thanks!
AlinaCommunity Manager
Oct 21, 2019, 12:0310/21/19
05/21/19
3510

DennisDallas said:


I run both PC (Windows) and Mac (OSX) desktops & laptops to play Stormfall (Originally browser-based, and attempted Plarium Play app on both platforms). 

 

The Version 1.0 PC installer would not allow manual user-selection of 32-bit versus 64-bit (it led you to believe there were two "flavors" available, in the System Requirements & descriptions), and the auto-installer would ALWAYS download & try to install the 64-bit, resulting in a failed launch. 

(I tried many download/installs on my Win7 32-bit PC, spanning many months... all without success.) 

Now, with the announcement of "Raid" for Plarium Play, the new installer downloads & "runs" & places Shortcuts on the Desktop, etc., but then fails with a "64-bit only...supported in Windows 7..."  This is unacceptable! 

For the Mac (I run several iMacs), Plarium Play for Mac Version 1.0 actually installed & ran fine UNTIL you FORCED a Version Upgrade which ALWAYS crashes immediately upon launch in OSX 10.11.  

(Again, I have deleted & reinstalled the "new" Mac version numerous times, with the same instant-crash results.) 

 

Why not just allow the original Version 1.0 to play without a forced upgrade? (It ran just fine.) The Linden Lab's "Second Life" (way-more graphics & processor intensive) allows older SL-dedicated browsers/apps (even 3rd party & Android app versions) to co-exist with latest versions (with Users fully aware that certain game features/enhancements might not appear on older/deprecated platforms). 

And, as other Users have already commented, why not be pro-active & re-code your Flash-based browser version for HTML5, like so many other companies have? 

best regards,

-DennisDallas 

League Marshal, The Enlightened Ones 

(Server 3, Farwol's Crown)

Hello!


Thanks a lot for your detailed feedback! That's really strange for both cases. Could you please attach a few screenshots reflecting error messages you're getting upon launching the game? Please indicate if it's Windows or Mac. Thanks!
Oct 22, 2019, 14:2310/22/19
07/19/16
3

Absolutely love the app due to the speed of loading and for some reason my screen is lighter easier to see vs. utilizing a browser. Thanks for the work on the app!

Regards, 

Captain Trembelo Hope Eternal