Sep 5, 2019, 00:2009/05/19
02/22/16
1846
Before you can upload it again you must completely remove the app from you computer that includes the Recycle Bin then you should be able to upload it
Plarium Play App. We need your feedback!
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Sep 5, 2019, 02:5509/05/19
Sep 5, 2019, 02:57(edited)
09/17/16
1
Boris Shevchenko said:
the latest update crashed while loading with a fatal error and the app hasn't worked since.Hi, Lords and Ladies!
First of all, we'd like to thank you all for actively using our Plarium Play desktop application. We hope you're enjoying it.
The latest version of the application has just come out and we need your help in improving it. It would be highly appreciated if you could share your feedback about the issues you may be facing when playing via the app.
Please, leave your comments below so we can forward them straight to the devs team.
Thanks in advance!
Sep 5, 2019, 23:1109/05/19
Sep 5, 2019, 23:13(edited)
09/19/16
68
yes i have tried TWICE but same error message
as boris said above
the latest update crashed while loading with a fatal error and the app hasn't worked since.
AlinaCommunity Manager
Sep 6, 2019, 11:0309/06/19
05/21/19
3510
Lordron65 said:
Boris Shevchenko said:
the latest update crashed while loading with a fatal error and the app hasn't worked since.Hi, Lords and Ladies!
First of all, we'd like to thank you all for actively using our Plarium Play desktop application. We hope you're enjoying it.
The latest version of the application has just come out and we need your help in improving it. It would be highly appreciated if you could share your feedback about the issues you may be facing when playing via the app.
Please, leave your comments below so we can forward them straight to the devs team.
Thanks in advance!
Hello!
Could you please attach a screenshot of the error message? Thank you!
AlinaCommunity Manager
Sep 6, 2019, 11:3509/06/19
Sep 6, 2019, 11:37(edited)
05/21/19
3510
warlock said:
yes i have tried TWICE but same error message
as boris said above
the latest update crashed while loading with a fatal error and the app hasn't worked since.
Hello!
Do you have C++ in your Programmes and Components?
Like this:
Please let me know that. And we also need your pp_log.txt file which you can find in the app folder: C:\Users\{your user}\AppData\Local\Plarium
Thanks!
Sep 7, 2019, 00:5009/07/19
09/19/16
68
file not there as i uninstalled
so trying to install again to get itSep 7, 2019, 01:0109/07/19
09/19/16
68
there is nothing in the plarium folder except plarium play folder
Sep 7, 2019, 01:0709/07/19
09/19/16
68
microsoft item
Sep 8, 2019, 16:3209/08/19
07/04/15
8
It was working fine up until the last upgrade. Then all I get is the initial screen with the "P" on it and no secondary playing screen launches. When I try to download now I am told that the application is already installed.
Any way to fix this.
AlinaCommunity Manager
Sep 9, 2019, 13:4509/09/19
05/21/19
3510
BMorgan53 said:
It was working fine up until the last upgrade. Then all I get is the initial screen with the "P" on it and no secondary playing screen launches. When I try to download now I am told that the application is already installed.
Any way to fix this.
Hello!
Please try to delete it following Control Panel > Add/Remove Programs.
Let me know the result, please. Cheers!
AlinaCommunity Manager
Sep 9, 2019, 13:5109/09/19
05/21/19
3510
warlock said:
microsoft item
Hello!
On this screenshot, I can see the file pp_log.txt. Could you please send it to me?
Also, what is in PlariumPlay folder?
Thanks!
Sep 10, 2019, 18:2309/10/19
04/04/17
4
Wesley Pringle said:
Before you can upload it again you must completely remove the app from you computer that includes the Recycle Bin then you should be able to upload it
This is how it goes, i search for 'Plarium' on my computer. Nothing is found. I download the app, i install the app. I get 'installation failed' because application is 'already installed on my computer.' i click launch and get a fatal error Code: every time. How do i delete it off my computer so i can re install it?
Sep 11, 2019, 00:5109/11/19
09/19/16
68
Sep 11, 2019, 01:0409/11/19
02/19/17
5
too bad the new plarium app does not work.
can't even download it - error says 'this service is not available'
tried 2-3 times - uninstalled - tried to download, etc.
No go - am using the browser version now.
Sep 11, 2019, 01:0509/11/19
Sep 11, 2019, 01:06(edited)
02/19/17
5
I am not the only one...........
it does not work...
Sep 11, 2019, 01:0809/11/19
Sep 11, 2019, 01:54(edited)
09/11/19
6
Today is another day this game has locked up, the Plarium Play app doesn't work plus I cannot log into any browser that I have. This is a good time to bring up that there is NO way to change your email account seeing as Verizon dropped email years ago so NO way to receive mail there anymore. You guys need to make changing things easier or at least be able to log in Somewhere when this game has a fit or your new and improved browser locks up. By the way this is not my normal log in, cannot use it to even log in here .... seams nothing works with this update
Sep 11, 2019, 01:1109/11/19
3
Ever since the new update, I can no longer run Plarium Play. I use windows 10. I also play on my lap top and it too will not load. I tried another computer I have with windows 8 and it comes up with error service unavailable Http error 503. This is the same error in windows 10
Sep 11, 2019, 02:2709/11/19
04/23/15
5
good job there you idiots .. and this was after completely reloading the app
Sep 11, 2019, 02:2909/11/19
Sep 11, 2019, 02:34(edited)
08/17/16
26
After the service outtage, I cannot login to Plarium Play. My email account is not recognized. However, I can still play in the browser. Fix this, please.
To those posts above mine, the servers were all down for about 3 hours - that is probably what you were experiencing.
Sep 11, 2019, 04:0709/11/19
07/04/15
8
After the Server maintenance that was done today, I keep getting this error message when I click on the App. HTTP Error 503. The service is unavailable.
I restarted my computer and tried it again, and still gitting the same error message.
