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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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AlinaCommunity Manager
Jul 24, 2020, 07:4307/24/20
05/21/19
3510
SCREAMN EAGLE said:

Games DO NOT DISPLAY  "LOGIN" ICON ??
Hello! What do you mean? Could you please attach a screenshot? Thanks!
Jul 25, 2020, 21:0807/25/20
04/18/16
8
Often when you sign into the app it gives no launch function and you have to sign out and in again to be able to launch game.
AlinaCommunity Manager
Jul 27, 2020, 07:3607/27/20
05/21/19
3510
Ceo Werewolf said:

Often when you sign into the app it gives no launch function and you have to sign out and in again to be able to launch game.
Hello! Most likely, you need to make sure that your app is updated in this case. Cheers!
Aug 7, 2020, 07:3308/07/20
08/04/20
2
mmmmm ....... the game have much more part of a bug and much more part then not good satisfaction.... at 2020 they have the all problem of 2015-2016-2017-2018-2019.... and for finish I send a post on this new experience for accelerate the time of term for a response but the time are very slow forever.... thank you so much I think you appreciate my opinion and go to solve all problem... much more players spend a money for a reach an important development but at the momento only upgrade to the game are only for spend money money money. Thanks Alberto
AlinaCommunity Manager
Aug 12, 2020, 09:1808/12/20
05/21/19
3510
AlbertoArmageddon said:

mmmmm ....... the game have much more part of a bug and much more part then not good satisfaction.... at 2020 they have the all problem of 2015-2016-2017-2018-2019.... and for finish I send a post on this new experience for accelerate the time of term for a response but the time are very slow forever.... thank you so much I think you appreciate my opinion and go to solve all problem... much more players spend a money for a reach an important development but at the momento only upgrade to the game are only for spend money money money. Thanks Alberto
Hello, Alberto! I'm not sure what you meant in your message. Could you please elaborate? Thanks!
Sep 5, 2020, 18:5809/05/20
08/11/20
1
Hey guys....I just bought a $99 pkg and it was supposed to give me an extra contract upgrade.  I tried using it and it said I had to buy another one.  I think something in the software got messed up.  I'm currently upgrading one, I I shhould have 2....can you help?
AlinaCommunity Manager
Sep 7, 2020, 12:3209/07/20
05/21/19
3510
rnrjoe said:

Hey guys....I just bought a $99 pkg and it was supposed to give me an extra contract upgrade.  I tried using it and it said I had to buy another one.  I think something in the software got messed up.  I'm currently upgrading one, I I shhould have 2....can you help?
Hello, Commander! I'm truly sorry to hear you've faced this issue. Please contact our Support Team on this matter via the link here. Good luck!
Sep 10, 2020, 13:4709/10/20
04/11/19
2
TOURNAMENT POINTS   PLEASE EXPLAIN THIS  4 points   then   3 points    then 0    all victory  same level same dungeon ???
Sep 13, 2020, 10:5909/13/20
02/20/17
153
LADYGAGA said:

The problem is with the app itself, there are many mistakes that happen with the program, varying from game to game.  It appears you do not do much troubleshooting, you appear to rely on the public to find all your problems for you.  Overall, the app is not much help, I have reported many glitches and there still are new ones that show up every time you mess with the server.
Since I posted the above, I have come back maybe 10 times and reinstalled the app to  see how it is going.  I am using it on my laptop with Windows 10. So I have a file in my download compilation that is "Plarium Play Setup." I also have the PP icon on my screen. Usually when I click on the icon to start it up, it does not load.  I have to revisit my Setup file and go to reinstall it, but then I get a message that PP is already installed on my computer with a "LAUNCH" button.  Pressing that button gets the PP running.  Once it is running, and my Internet speed is cooperating, the PP runs as well as I have ever noticed.  My internet service is not the best so it is a strain to run more than 2 games at a time but overall it is good.  Not sure why the PP icon is not enough to start it running, not sure if it is something for you or for me to do about it.
AlinaCommunity Manager
Sep 15, 2020, 08:5709/15/20
05/21/19
3510
OTTER4U said:

TOURNAMENT POINTS   PLEASE EXPLAIN THIS  4 points   then   3 points    then 0    all victory  same level same dungeon ???
Hello! Could you please elaborate here? What game are you talking about?
AlinaCommunity Manager
Sep 15, 2020, 08:5809/15/20
05/21/19
3510
LADYGAGA said:

LADYGAGA said:

The problem is with the app itself, there are many mistakes that happen with the program, varying from game to game.  It appears you do not do much troubleshooting, you appear to rely on the public to find all your problems for you.  Overall, the app is not much help, I have reported many glitches and there still are new ones that show up every time you mess with the server.
Since I posted the above, I have come back maybe 10 times and reinstalled the app to  see how it is going.  I am using it on my laptop with Windows 10. So I have a file in my download compilation that is "Plarium Play Setup." I also have the PP icon on my screen. Usually when I click on the icon to start it up, it does not load.  I have to revisit my Setup file and go to reinstall it, but then I get a message that PP is already installed on my computer with a "LAUNCH" button.  Pressing that button gets the PP running.  Once it is running, and my Internet speed is cooperating, the PP runs as well as I have ever noticed.  My internet service is not the best so it is a strain to run more than 2 games at a time but overall it is good.  Not sure why the PP icon is not enough to start it running, not sure if it is something for you or for me to do about it.
Hello! I'm sorry to see you're struggling with the app. Please check out this link. It might help you to reinstall Plarium Play correctly and solve your issues. Good luck!
Sep 27, 2020, 00:2409/27/20
05/03/14
4
How about adding the game AIRPORT CITY????
AlinaCommunity Manager
Sep 29, 2020, 07:4309/29/20
05/21/19
3510
max said:

How about adding the game AIRPORT CITY????
Hi, max! Please leave your suggestion with all the details here since this topic is about the app only. Thank you for your understanding! 
Oct 6, 2020, 22:1710/06/20
04/18/16
8
The play app has technical glitches in it and when flash is ended there is going to be all sorts of problems. Including access to the game , numbers sticking on in walkie and mail. The need to refresh the play app often leaves a lot to be desired. I believe that unless this app is improved heaps before December 2020 there will be a lot of players walk away from the game. Having to close the app and relaunch it again to claim Combine Conflict prizes is tiring and frustrating.
Oct 7, 2020, 09:4510/07/20
05/18/14
38

Commander,

You may have heard that Flash and Facebook Game Room will be disabled in the near future.

Don't worry - we're on it. We will ensure that your game state, progress, and purchases are saved.

We've been working on this for the past several months, and want to let you know that we are evaluating two different solutions. Both would ensure that you can keep enjoying your game into next year and beyond.

We'll announce our final choice and share all the information you'll need to use it later this year.

We know how much time, effort, and passion you've put into your game. We're committed to making sure it'll be there for a long, long time.

For now, keep fighting, and remember that you are the most important part of our games!

Oct 22, 2020, 20:2810/22/20
Oct 22, 2020, 20:31(edited)
10/05/19
3

hi ! i downloaded your new plarium play yesterday on my win 10 pc. however , instead of loading my  existing soldiers game, it wanted me to begin a brand new game. this is not acceptable. if i have to start over after 7 yrs, i will  just walk away. my game coords are -1335  -1300,

thanx , jp
AlinaCommunity Manager
Oct 27, 2020, 08:2610/27/20
05/21/19
3510
john said:

hi ! i downloaded your new plarium play yesterday on my win 10 pc. however , instead of loading my  existing soldiers game, it wanted me to begin a brand new game. this is not acceptable. if i have to start over after 7 yrs, i will  just walk away. my game coords are -1335  -1300,

thanx , jp
Hello, John! Have you played on Facebook before? Or on Plarium.com?