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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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Oct 1, 2019, 06:1110/01/19
10/01/19
1

There is  a bug for resource depots and kitchen in soldiers Inc.

It is not possible to add resource. for example, it shows I have half empty capacity in my resource depots but it is not possible to add.

This situation is much more dangerous since I have negative ratio balance and I can not add, thereby it is just count down to zero !  my last night raids are not added to my depots as well.


I hope you have willing to solve and also compensate deficits and damages.

Thanks in advance and kind regards,

AlinaCommunity Manager
Oct 2, 2019, 09:2610/02/19
05/21/19
3510

Arashirani said:


There is  a bug for resource depots and kitchen in soldiers Inc.

It is not possible to add resource. for example, it shows I have half empty capacity in my resource depots but it is not possible to add.

This situation is much more dangerous since I have negative ratio balance and I can not add, thereby it is just count down to zero !  my last night raids are not added to my depots as well.


I hope you have willing to solve and also compensate deficits and damages.

Thanks in advance and kind regards,

Hello!


We're sorry that you've faced this difficulty. Please submit a request here: https://plariumsupport.zendesk.com/hc/en-us/requests/new


Thank you!

Oct 23, 2019, 10:4510/23/19
05/27/19
2

I loaded the desktop app on Win 10 today, and it's giving me error:

"The game needs flash to work". 

This is the first time I got error since desktop app was launched by Plarium. 

To fix the error, the app is telling me to do things that are related to Google Chrome. 

Why is the error showing up in the desktop app when I don't even have Chrome?

Scnshot attached.
Oct 26, 2019, 13:2310/26/19
08/21/16
1
Hello!! Has any won thought of adding a navy to the game? (Ships)
AlinaCommunity Manager
Oct 30, 2019, 10:0510/30/19
05/21/19
3510

zandia said:


I loaded the desktop app on Win 10 today, and it's giving me error:

"The game needs flash to work". 

This is the first time I got error since desktop app was launched by Plarium. 

To fix the error, the app is telling me to do things that are related to Google Chrome. 

Why is the error showing up in the desktop app when I don't even have Chrome?

Scnshot attached.

Hello!


This was a time-limited issue on the Facebook side. It's fixed now. Good luck in the game!
AlinaCommunity Manager
Oct 30, 2019, 10:0610/30/19
05/21/19
3510

Ghost said:


Hello!! Has any won thought of adding a navy to the game? (Ships)

Hello!


You're welcome to post your suggestion in the Suggestions thread. Thanks!
Nov 6, 2019, 08:1011/06/19
09/26/16
1
It's deceptive practice to change value of purchases when a player reaches level 80. Be warned starters you will get $10 deals when you start but once you have supported this farce you will be paying double that once you hit 80.
Nov 7, 2019, 11:3011/07/19
09/04/17
9

Stop using flash, instead of trying to force flash upon us, through game room.


Maybe I should thank you guys though, because I wil stop playing this game, because of this nonsense.


Flash should have been banned years ago, but your'e attitude is to keep using flash.


Most windows users won't even know what you're trying to do. Too bad for you there are also users like me.


I have played this game fro years now on Linux.


I can see a refund coming.


Flash is crap ware, and its people like you guys who keep that shit alive.


AlinaCommunity Manager
Nov 8, 2019, 10:2011/08/19
05/21/19
3510

guus.poort said:


Stop using flash, instead of trying to force flash upon us, through game room.


Maybe I should thank you guys though, because I wil stop playing this game, because of this nonsense.


Flash should have been banned years ago, but your'e attitude is to keep using flash.


Most windows users won't even know what you're trying to do. Too bad for you there are also users like me.


I have played this game fro years now on Linux.


I can see a refund coming.


Flash is crap ware, and its people like you guys who keep that shit alive.


Hello!


I'm really sorry that you feel this way. Indeed, at the moment both Facebook Gameroom and Plarium Play are not available for Linux users. It may be changed in future though. Also, as described before, we did try to abandon Flash, but it had a huge impact on game performance. That's why such a decision was made.


We do hope for your understanding. 
Nov 9, 2019, 02:5911/09/19
05/06/14
35

well I have not found any problem with the app it self but when are you going to fix the game?

add new things even it out for smaller players make coalitions useful let coalition desighn new exclusive troops exclusivly for that coalition which paid to desighn a uniqe troop

and all such thing that we have been waiting sooooo long for?

are you every going to fix them??????
Nov 9, 2019, 03:0211/09/19
05/06/14
35
Ghost said:

Hello!! Has any won thought of adding a navy to the game? (Ships) yeah would bee really nice with how powerful the units could bee but I dont think plarium has any intention of doing any such things unless the 10 people that spend the absalout most money on the game suggest it them self because plarium is very user unfriendly

Nov 9, 2019, 18:5811/09/19
12/18/17
6
I understand that we can't recover any killed troop when doing ZHG raids but when playing with other players I have lost all troops and have no option to recover any. I need this fixed......I spend plenty of money here.
AlinaCommunity Manager
Nov 13, 2019, 12:3711/13/19
05/21/19
3510

Týr said:


well I have not found any problem with the app it self but when are you going to fix the game?

add new things even it out for smaller players make coalitions useful let coalition desighn new exclusive troops exclusivly for that coalition which paid to desighn a uniqe troop

and all such thing that we have been waiting sooooo long for?

are you every going to fix them??????

Hello!


You're welcome to post your suggestions here: https://www.facebook.com/groups/176306229210500/permalink/1374450236062754/


Good luck!

AlinaCommunity Manager
Nov 13, 2019, 12:3811/13/19
05/21/19
3510

cablemanpro said:


I understand that we can't recover any killed troop when doing ZHG raids but when playing with other players I have lost all troops and have no option to recover any. I need this fixed......I spend plenty of money here.

Hello!


Don't you see an option to recover your troops at the Sick Bay?

Nov 26, 2019, 21:0211/26/19
11/23/19
1

Well, the app was working this morning but PlariumPlay will not even launch on my MacBook Pro now.


I am running 10.15.2 Beta.


Do I need to remove myself from the beta program?
AlinaCommunity Manager
Dec 3, 2019, 11:0412/03/19
05/21/19
3510

EMC1996 said:


Well, the app was working this morning but PlariumPlay will not even launch on my MacBook Pro now.


I am running 10.15.2 Beta.


Do I need to remove myself from the beta program?

Hello! Plarium Play is supported for MacOs High Sierra и Mojave. You need to have one of those to play via the app. Thanks for your understanding.

Dec 4, 2019, 19:2712/04/19
11/01/15
3

After last update of plarium play I can't start any game. Also, after I log in on Plarium Play it asks me to DOWNLOAD plarium play....WTF? FIX this NOW


can't play anything
Dec 5, 2019, 03:3612/05/19
12/18/16
28
after the update today I couldnt' even find the game on my computer.  My shortcuts all did not work.  Finally had to uninstall the game and then reinstall it.  It took a while to get it to work.  I even get to snow covered base at times now.  What is going on?
Dec 9, 2019, 02:4012/09/19
12/08/19
1
Ive been kicked with a 429.0 error message. I was really enjoying until then....
AlinaCommunity Manager
Dec 10, 2019, 11:2612/10/19
05/21/19
3510
TigerHawkB said:

After last update of plarium play I can't start any game. Also, after I log in on Plarium Play it asks me to DOWNLOAD plarium play....WTF? FIX this NOW


can't play anything
Hello! Sorry to hear about these issues. Please try to re-install the app completely. It should help. Good luck!