dear plaruim been in this game now for few years although seen new additions in assets able to gain / collect and use, still think you might need to look at collecting rewards not every one can get into game within the current time periods you have for collecting rewards done in tasks extra this could be down to players working hours or like me down to one of two things firstly internet being hard to load up and get into game and secondly time constraints on some rewards couldn't you make them auto collecting or make time limits reach/ stretch out to say end of week .. to claim.. this might help some lower down member to progress and stay in game longer know that what they may earn wont be lost if not able to getinto game due to errors in loading .. its ok to reward the big players and cc ones but how about the everyday player who play it for fun and the joy of the game as say like to hear your side and say on these matters be awaiting your response