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The Adobe Flash Player Plugin may be causing lag issues on our new beta test platform.

The Adobe Flash Player Plugin may be causing lag issues on our new beta test platform.

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Moderators for Sparta: War of Empires
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Коментарі
25 квіт. 2018, 15:4025.04.18
25 квіт. 2018, 15:45(відредаговано)
01.09.17
4

Dimitri,


I am logged in when I try to access, consistently freezes at 72%.  I have allowed it to try to load for hours with no change.  However, I can access the game using a previous account which I have not used in months, much lower level.  I also can access the pirates game, also at a much lower level.  Again, I have 64-bit OS, nearly 8 GB RAM free, Windows 7 (is this the problem?). 

Thanks,

DingDong
 
25 квіт. 2018, 16:0225.04.18
18.09.14
9
Dimitri Molchanov said:

slobodangunjic said:

now i can load game very fast but after few minutes freezz again any solution for this problem soon ??
Have you been able to disable Flash Player? Also, try to run the game on the only tab of the browser, close everything else and see if the performance is better.
yes i have disable flash player and freezz again after few minuts
26 квіт. 2018, 07:0926.04.18
26 квіт. 2018, 07:10(відредаговано)
12.03.15
80

Hi all,


As I can't play with sparta since 2 weeks, I am playing starcraft II - Legacy of the void. It works without any problem on my computer. And this is not a browser game !!!!!!!
MariusAdmin
26 квіт. 2018, 07:5026.04.18
04.09.17
2688
dingdong1002 said:

Dimitri,


I am logged in when I try to access, consistently freezes at 72%.  I have allowed it to try to load for hours with no change.  However, I can access the game using a previous account which I have not used in months, much lower level.  I also can access the pirates game, also at a much lower level.  Again, I have 64-bit OS, nearly 8 GB RAM free, Windows 7 (is this the problem?). 

Thanks,

DingDong
 
If you can access the game on the app, please get your player ID for further investigation. For some reason I cannot find your game account by usual means. 
MariusAdmin
26 квіт. 2018, 07:5126.04.18
04.09.17
2688
chatpandore6 said:

32 bits, 4G RAM, win 10 , chrome last version,

webgl working and enable for chrome

I try without and with flashplayer (enable / disable)

i follow 'not install the plarium app'

i also tryed with explorer, firefox and avast browser


Today is 2 weeks without the game
It seems to be a system requirement issue then, you are on the low end of RAM requirements and we are yet to implement the fix for x32 OS, which I hope will happen soon.
MariusAdmin
26 квіт. 2018, 07:5126.04.18
04.09.17
2688
slobodangunjic said:

yes i have disable flash player and freezz again after few minuts
This is odd, but I will double-check with the devs.
26 квіт. 2018, 08:2126.04.18
18.09.14
9
Dimitri Molchanov said:

slobodangunjic said:

yes i have disable flash player and freezz again after few minuts
This is odd, but I will double-check with the devs.
ok,great let me know any news
26 квіт. 2018, 12:4226.04.18
19.07.16
55
Hello. From update i can not enter the game with any browser (mozilla is the only that i can begin but it freeze and stop). Can i play with old version?
MariusAdmin
26 квіт. 2018, 15:1226.04.18
04.09.17
2688
blaslezo said:

Hello. From update i can not enter the game with any browser (mozilla is the only that i can begin but it freeze and stop). Can i play with old version?
You cannot get the old version, but I will ask the devs about this issue!
26 квіт. 2018, 15:4826.04.18
04.12.15
20

I can not log in to the game for a few days

MariusAdmin
27 квіт. 2018, 07:3227.04.18
04.09.17
2688
furby201 said:

I can not log in to the game for a few days

What sort of issue are you experiencing? The loading screen not going past a certain percentage?
27 квіт. 2018, 07:3727.04.18
12.03.15
80
No good news, still not working
27 квіт. 2018, 10:0327.04.18
14.01.15
48

:-) months fly and new questions from moderators to banned players appear... 

1) only some players have been chosen to get different product...

2) these players compleain for weeks

3) no one helped them until now



I expect that you either compensate these "chosen" players or you switch the rest of players to the same interface.

Quite sure that it is not legal to offer different products for the same price and without consent of these players.

MariusAdmin
27 квіт. 2018, 13:0327.04.18
04.09.17
2688

We are doing everything possible to provide assistance to the players who are affected. Sadly, many of them are affected by the issue related to x32 OS which is not something that can be fixed immediately. But I have also created a thread to consolidate such reports and pinned it on this forum:


https://plarium.com/forum/en/sparta-war-of-empires/the-beta-test-has-begun/103079_sparta-webgl-game-loading-reports/

27 квіт. 2018, 19:3727.04.18
12.03.15
80
OK i go on the newly created tread
30 квіт. 2018, 11:2430.04.18
18.09.14
9
i play 2 minutes and game freeze and i must reload again and every time like that,imagine how i play this game but i dont quit you need try to fix this or tell us if is true that we need pay to play becouse people talk about that that you asking money for playng,
30 квіт. 2018, 19:3830.04.18
04.12.15
20

when will I log in to the game?

because it takes too long :/

30 квіт. 2018, 23:4930.04.18
17.12.14
21

Hello

15 minutes of waiting http://prntscr.com/jc66mh

my settings

Processor: AMD Phenom Quad-Core 2.60GHz

Memory (RAM): 4.00GB

System: 64Bits

Google Chrome: Version 66.0.3359.139 (Official version) 64Bits

http://prntscr.com/jc6503

The screen froze http://prntscr.com/jc67my my friends are gone

The adobe is disabled

Total Computer Freezing http://prntscr.com/jc695v

sometimes the internet connection drops when I'm logged in a long time

I already tested on opera, firefox and IE

My brother gets into the game in the same browser I'm using

but my brother is with the good version of the game http://prntscr.com/jc6cqp

1 трав. 2018, 02:3001.05.18
07.10.15
8

Hello

The game is not working, it freezes and it is impossible to play, my coalition partners are victims of looting, and the coalition under a lot of activity, because it is impossible to play, because they do not return to the old format? this does not work

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