hi sir,

i got this message after doing the instructions above.

this is the result after unblocking the flash player.

i just got in but unable to load the game 100%.

Even after blocking flash, game is not loading, same java script error... seems plarium has filtered out non coiners... 

Dimitri Molchanov said:

sdg_m said:

Even after blocking flash, game is not loading, same java script error... seems plarium has filtered out non coiners... 

The players who were given access to the new engine are not chosen based on their in-game purchases. We have also applied a new bugfix to the game, it should help with the issues you mention.

http://prntscr.com/ivg5j4 KINDLY CHECK AND DO THE NEEDFUL

Please check your browser's compatibility with WebGL by following this link: https://get.webgl.org/

If the browser is working well, I'll need to know how much RAM your PC has.

The browser is compatible with webgl http://prntscr.com/iwhdru

And laptop has 4GB RAM

Dimitri Molchanov said:

Please check your browser's compatibility with WebGL by following this link: https://get.webgl.org/

If the browser is working well, I'll need to know how much RAM your PC has.

The browser is compatible with webgl http://prntscr.com/iwhdru

And laptop has 4GB RAM

Thank you for the information! Devs are currently looking into this.

A very small fraction of players is affected by this issue, and the devs are currently looking into a resolution. What you can do in the meanwhile is download the Desktop Plarium App (available on the Portal home page, screenshot included below). According to reports, it helps even affected players.

A very small fraction of players is affected by this issue, and the devs are currently looking into a resolution. What you can do in the meanwhile is download the Desktop Plarium App (available on the Portal home page, screenshot included below). According to reports, it helps even affected players.

Dimitri Molchanov said:

There is emulation software for x64, but that is not an ideal solution. You could try different browsers (though Chrome updated to the latest version is the best choice under normal circumstances), make sure all other programs are closed to free up memory. You can also check your RAM situation through the task manager while loading the game and send us a screenshot.

May be we misunderstood each other. Chrome is updated to latest version, but the app is not opening as it wants 64-bit. Please check the scrnshots:

http://prntscr.com/ixhm7v

http://prntscr.com/ixho7s

http://prntscr.com/ixhoje

bonjour 

voici  le probleme :ma capture ecran avec le gestionnaires des taches:https://gyazo.com/7efbb1d744a0432d22e4a814a0a5b418

May be we misunderstood each other. Chrome is updated to latest version, but the app is not opening as it wants 64-bit. Please check the scrnshots:

http://prntscr.com/ixhm7v

http://prntscr.com/ixho7s

http://prntscr.com/ixhoje

Dimitri Molchanov said:

sdg_m said:

May be we misunderstood each other. Chrome is updated to latest version, but the app is not opening as it wants 64-bit. Please check the scrnshots:

http://prntscr.com/ixhm7v

http://prntscr.com/ixho7s

http://prntscr.com/ixhoje

I understand that the app doesn't launch on your Operating System, though that is not something I think can be fixed quickly  The advice I gave was meant as options to try alternatively to the app.

OK, if this is what you are asking for ... http://prntscr.com/ixk37q