I done the update and when i clic on the PlariumPlaySetup, a message appears:  Instalation failed, this application is already installed on your computer.

But when i m going to my programs list, the Plarium application is not there!!

Is there a problem with the game today?

tried app and browser, nothing works... Couldnt even log into forums until now...

Clicked on  Plarium Play, a message appears: Error 503 since last week

Tried reinstalling after deleting - 

 Installation failed, this application is already installed on your computer.

I cannot get the programme to uninstall to re-install.

halo, I have upgraded to Play Plarium and now I'm giving it back to level 1. I'm level 80 and the game name atenatus, I bought last week 2 times the offer of 7.3 euros and I have many payments made. how do I get back into my account again? And I play Vikings war, I have the level 21 castle and the level 48 hero. Please help me get in the account

TATAR said:

hi 

i m facing some trouble for loading the game right now  . 3 hours  ago everything was normal , no probleme with the game . the loading was fast . and now i m just waiting for 30 min and still the loading page 

Hello! 

Please join this topic and perform all the instruction from the first post. 

In case it does not help, there is an instruction on how to create .har file and contact the support team. 

I hope this helps!

game event was raid and collect resources from a city level 79 or above ... so I did but it has not registered. https://prnt.sc/pzywtp

Hi! 

Please complete all the instructions from the first post. 

If it does not help, please contact us through the link you also will find in that post.

Don said:

Greetings, I tried all your listed fixes and both my Pirates and Sparta games won't load completely.  I got my Stormfall to load once, now that is a problem.  HELP

Hello! Sorry to hear that, probably you have to submit a ticket request so that one of our support agents will check the issue closely. More information you can find here. 

I have not been able to play the game or log in for almost 2 hours.

Do others have the same problem?

I am unable to log into plarium play. I have uninstalled and reinstalled it all started yesterday.

I can put my details on the plarium play log in page but when I click on launch it changes to running but immediately changes back to launch and that is as far as I can get. 

Cache has been cleared. It was fine until yesterday when plarium went down and I couldn't log in at all. 

It came back and worked for a while. Then when I logged out and tried to log back in there was a plarium play update which I installed and then I have the problem as described above.

good afternoon,

latest bug in game has been set and game is going like nothing was happened. i just want to ask a question, what is going to be with loses on drahmas and coalition capital tools caused by issue on the game. your programers mistake took away my tactical lead about other teams and moved downgrade time of capitals that me, with players in my team are downgrading. we are giving money for this achivmant that we want to reach, and now i want someone in plarium to payback to me, and all of us what we have lost by your latest bug

sincerely,

Lata

Are plarium working with an solution on loading issues? Or have i played sparta for the last time?

I done the update and when i clic on the PlariumPlaySetup, a message appears:  Instalation failed, this application is already installed on your computer.

But when i m going to my programs list, the Plarium application is not there!!

Spartatian said:

I can not log in the game. This morning was working, but not in the afternoon.

Hello everyone!

Indeed you might have experienced some difficulties with entering the game, the issue was related to the update of the Plarium Play application. As of now, you should enter the game without any obstacles, otherwise, please submit a ticket request, so that our Agents will process the tickets as well.

commish34 said:

My game has gone back to the start after playing it since 2015!!!! My lowest level was 83 on Thracian Frontier!!!!Heelp!!!

Hello! Sorry to hear that, it would be better if you create a ticket request, more information you can find here: https://plarium.com/en/support/

Hello everyone,

Since the last update of the plarium play navigator, it doesn't work anymore on my computer : https://gyazo.com/03a6de6edd4c518f996d6388cefd9e27

Am I the only one to have this problem ?

Thanks for a solution