as a new player and day 30 player here are some things i feel that need to be worked on, PS ive also played other games like galaxy of heroes , marvel strike force
the graphics are rock solid the foundation the campaign the dungeons and faction wars are solid things that need work
1.a road map of what your current goals are for the next few months and if you do decide to change then let the community know
2. the game is a grind and most common way to get new characters is through shards, but to get characters of any substance without paying the players need more ancient and void and sacred or ways to farm them. outside of the 30 day calendar just by doing dailies a player in a month can get about4-5 ancient 1 void and 1 sacred shard a month i get if the drop rate was better maybe this would be a enough but since it aint there needs to be more if a player is going to really compete in arena, clan boss and do well in dungeons. solution to this maybe after a player completes his dalies add a few ancient shards a day and at end of the week give the players 2 void and at end of the month several sacred, even with all these extra shards what are the odds of players getting the characters they need or want even with double summons . another thing increase the drop rate in dungeos so besides potions and artifcates you always get 1 ancient shard and a small chance to get a voidm remove getting the mystery shards you get enough when you farm campaign.
3. Champion Fragments is a great concept for the free to play you should have one every week and the one on the last week of the month a legendary or a top tier void.
4.just as the player has a space of 700 for there gear one should also have added space for characters without having to spend silver.
5.outside of the bazaar allow players to buy more stuff in the store for mystery shards is 5 k silver why not make ancient 20k, void 50k and sacred 100k or something like that
6. maybe add a campagin that changes monthly or twice a month that allows you to farm certain characters you can get only in shards
7. make the sacred shard only legendaries
this game has alot of potential only if plarium put time and effort and is willing to wokr with both whales and ftp