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Raid battle pass week 3 ascension bug

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Feb 27, 2020, 07:4502/27/20
221294
Broken record here, support link won’t load or work in game. I’m more than happy to send screenshots and a list of the 39 ascensions I’ve done with 7/13 credited. Oh ya, just like everyone else, it’s pretty sad that we can’t see our progress or see what we’ve gotten credit or lack of credit for. Poor poor performance plarium. 
Feb 27, 2020, 08:0702/27/20
02/27/20
1
I'm have the exact same problem...I've burnt through all of my potions trying to complete this and still stuck at 4....please fix this bug or please just count it as complete...
Feb 27, 2020, 08:3502/27/20
06/18/17
2
Yep same, 9/13. I'm guessing one specific faction is getting us stuck and then nothing counts after that one corrupts.... Please fix plarium! And the same as others, I wrote down which faction only to find out later some didn't count and we have no idea which ones so either have to do them all again or not bother. 
Feb 27, 2020, 08:3802/27/20
221294

Not working for me either I’m at 12/13 so only one left I made a list and have done it twice 

Feb 27, 2020, 08:4702/27/20
07/15/19
9
The best solution would be to set the counter back to zero after the bug is fixed and compensate with ascension potions generously
Feb 27, 2020, 08:5902/27/20
05/08/19
1
I have the same problem. For me 0/13. I tried 4 different factions and without a luck.
Feb 27, 2020, 09:0802/27/20
10/11/19
5
There has been compensthere has been updates but my count has only increased by 2. Anyone else completed the task or still experiencing the bug?
Feb 27, 2020, 09:1002/27/20
07/15/19
9
mikemanyo1988 said:

There has been compensthere has been updates but my count has only increased by 2. Anyone else completed the task or still experiencing the bug?
after the latest update, the bug is still there
Feb 27, 2020, 09:1702/27/20
07/21/19
1

Same issue on my account. I have done all thirteen factions but got credit for 6/13. Please remove this weekly challenge for us all or at least count it as complete. I do not wish to waste any more potions. 

Feb 27, 2020, 09:2302/27/20
221294
Same problem. No in game help and have ascended 2 of each faction. Has not passed 1/13 on the counter. Pretty bad if we can not complete a weekly pass that we are paying for.
Feb 27, 2020, 09:2402/27/20
01/25/20
1
Il having the same issue. Stuck at five
Feb 27, 2020, 09:3302/27/20
01/16/20
6
Same here I keep ascending and waisting resources and time, only to be stuck on 0. This is BS. Payed money for these weekly quest also.
Feb 27, 2020, 09:3302/27/20
05/13/19
2

I have the same problem. yesterday 11 factions 03/13, then an update and again a few factions. still stand at 03/13

Feb 27, 2020, 09:4702/27/20
Feb 27, 2020, 09:49(edited)
221294
I have this problem right now as well. Stuck at 5/13. Ascended 2x over.  Now I'm out of potions. Please fix this bug plarium and compensate as well.
Feb 27, 2020, 09:5002/27/20
1

Same Problem. Stuck hat 4/13. I have not enough mats to try again and again...

Supportbutton also still just a loading screen
Feb 27, 2020, 10:1302/27/20
11/25/16
2
I've used my P.C. to drop in a ticket. Hopefully we can get some movement on this issue.
Feb 27, 2020, 10:1602/27/20
221294

Having the same issue, stuck on 6/13.

I've seen some theories that champs need to be rare or higher for it to work, but trying to ascend only rare champs of each Faction (since you can't see what factions already counted toward progress), I only wasted potions. 
Feb 27, 2020, 10:3602/27/20
221294
I can't find any news on a fix for this. I have ascended 30 champs now but still at 0/13
Feb 27, 2020, 11:0102/27/20
12/03/19
1
I also have the same bug. It stays 3/13 and I've tried everything - ascend different champions, fully ascend champions ... Not working at all. I've spend materials that I needed for other champs and it feels bad :/ 
Feb 27, 2020, 11:0502/27/20
221294
same here,  i'm stuck at 11/13 and i've already ascended atleast 2 champions from each faction