pls help my game is only loading to 80% i was holding a saphire mine but cant get onto game?

kingbling said:

pls help my game is only loading to 80% i  cant send msg to support because it wont accept my user id??/

 Whatever you did to the loading screen and ingame screen undo it, it is awful and is making playing a real pain in the ass.

Hi,

The changes to the screen have really reduced the playability of the game. What shows on the screen in standard mode is so restricted that it almost unusable. Plus when you open any icon in standard mode the scrolling seems to lock. In addition, it is more unstable now & it seems to randomly drop out of full screen mode. Truly irritating. While it has negatives, if you are going to leave it like this, lock the screen in full screen mode. Also, play seems more sluggish. Opening & closing everything seems slower. Picking up the daily resources is getting much more frustrating. When the resources are near the edge of the screen sensitivity seems to be reduced. You have to maximum zoom to pick things up near the edge of the screen.

I do not care about the changes to the log on screen. Not an improvement but not worse either.

The game is starting to really frustrate me. Non-playing tasks are starting to absorb more & more of my time while I am on the game. Why did you bury the rewards from the daily league quests 5 clicks deep? There is just too much useless clicking to do. I am starting to think the rewards are just not worth collecting anymore. I can only get on for short periods each day & more & more of my small window of time is being wasted doing make work tasks.

You need to start worrying about this issue. It is driving people out of the game. Automate some of these tasks or get rid of the some of the tasks is my recommendation.

I too have been unable to log into the game since the update. My wife if pleased with that, but I am not. I am concerned about losing out on my perfect attendance record!

The mail option is cumbersome to have a conversation sometimes, it would be nice to have a whisper option. Having to scroll up to see mail while playing can also be an issue. Is it possible to move it to where you can see it, league chat and the movement icons? I would also recommend when cueing troops to be able to see what you currently own of the troop. Would make decisions faster. 

I've seen several complaints about the bar loading to 80% then freezing. I'm still having the same problem. Is there a reason this is not being addressed? I can still log on from a different computer during the day but cannot play any other time of the day. Please tell us what we can do.

http://forum.plarium.com/en/stormfall-age-of-war/help-and-support/topics/login-issues-that-costs/

Please read my last post and try my suggestions there -

Also from now on can all technical questions please be redirected to the help and support thread instead of here, this is a thread for suggestions/thoughts on the new layout of the website not technical problems.

Connie said:

1. Main page has problems depending on the browser that you use. IE or Firefox. On some games the scroll function does not work any more in Firefox and cannot be fixed by changing to IE and shrinking and then changing back to Firefox. On others, this process works to correct the scrolling.

2. the new login slaps you in the face unlike the old login which was more in tune with the nature, look and feel of the game.

3. some new features have been implemented incompletely. e.g. the ability to cancel raids is now accomplished only by spending sapphires where previously you could cancel raids within the first minute WITHOUT cost. - Money Grab or BUG??

4. Your screens still have problems with IE requiring a reload of the game, the browser and on at least two occasions it completely froze an I7 with 32 gig DDR3 RAM, 16 gig video and 2 T free space on HD.

Dear Lady connie,

There are some responses on this in: 300 disappeared sapphires, thread, including my own. I again, hope that this bit at least is resolved for you soon. 

Wyz.

Dear Lord`s & Lady`s, 

For those of you experiencing the loading to 80% problem, I have had this myself. Whilst I do not know what causes it, nor how to `fix` it, I can only pass on my experience of the issue.

I`m wondering how long you all have waited for game to load when this happens.?

I am often doing other things whilst loading or indeed, when game has loaded.! As such, I have left the screen on for long periods, when this has happened. 

Most times, it goes up to 100% & loads after a few seconds now but it used to take a few minutes before. It has though stuck on the 80% for many hours before when I have fallen asleep & found it still stuck there.!!

I have spoken elsewhere about this some time ago, as it has happened before the update. My net connection is often not great & I did put it down to this before. I don`t know if this could be part of the problem for some of you.

Hopefully, this will either not happen to me any more now,  or only very rarely. (nor any of you, of course).

It still does stick at 80% but as I said, it usually kicks on within a few secs now & loads the game normally.

Obviously this info does not `fix` anything but hopefully a bit more patience given it than usual, may get you back into the game. I hope it does. :)

(I use Google Chrome browser. I started this game over 3 years ago on Facebook`s Dark Plains server. I cannot get into that account & for some time, (months.!!), with a similar problem. All the FB screen loads & the game screen loads, but it is all black & there is no interaction at all & no 80% or other loading indicator.! Just a black screen.)

Wyz.

 

Lord`s & Lady`s,  

I think it`s a matter of problems needing resolving immediately, such as the 80% load issue, and loss of sapphires issue referred to above for these, use this link: http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48 for all technical, non new forum update related issues, please. :):  

What Lord Oberon has said this thread is for:

`We’ve released a slew of important updates and features aimed at making our website even better than before.

We’ve redesigned the main page to make everything feel cleaner, clearer, and more efficient. Now, we’d like to hear from you! Feel free to offer suggestions about our website’s functionality, and any updates we should consider. Your ideas may be implemented in future updates! As always, we welcome and appreciate your feedback. Thank you for your loyalty in gaming with Plarium!


`

Accepted, `suggestions about website`s functionality` and ` any updates we should consider` may be broad subjects so please keep them coming. :)

A short term work around for the issue of logging out to use the forum or Friend Requests that some may find useful, (has been posted by someone earlier), is to:

Load game as normal.

When game has loaded,

right click over, either, community & then forum, (5 across, from top left of screen),

or the orange number next to your name, (near top right corner of screen), and select open in new tab.

You will then be able to access the relevant areas by switching tabs and not have to log out to access them.

This should be a workable short fix or work round, but it may cause slowing down of some people`s game`s or even cause game to crash more often that it may do already. It`s a trade off.

Obviosly, effects and playability will vary for each individual user.

This is offered only as a work around to help gameplay a little until such time as a proper solution or fix, such as a rollback is offered or done.