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Onkel FlamerModerator
Jan 4, 2021, 13:3201/04/21
07/30/19
36
Robert Elliott

I have been trying to migrate fom Facebook for over a week now. All I get is a blank screen with batle music playing. 

How much RAM do you have and what CPU ? Have you tried letting it for a longer period ? Some of my friends , with little RAM, went through something similar , the 1st load was taking a lot of time , on the black screen

Jan 4, 2021, 15:1401/04/21
Jan 4, 2021, 15:14(edited)
12/21/20
1

Hi! I have downloaded the Plaruim app. I have installed Soldiers Inc.. And are trying to run the game. but the system said I am missing a ".dll" file to start the game. How do I go around this problem?

Jan 5, 2021, 17:5301/05/21
12/19/20
1

Hi ; I have 1 base on each server , the bases on hl and bl are working perfect , the base on dl has problems. I get stuck on the mission : get Mr Black's reinforcements.  I know how to do the mission but it doesnt works . I got 5 reports of mr Black now , I follow the steps of the mission but nothing works . Also I cant delete this or any other report. Can you help me please?

Jan 13, 2021, 07:2201/13/21
02/14/19
629
Lionheart

Hello,

I'm sure this forum is wrong for my question and I apologize, but I have a problem with my Soldiers. I updated Polarium play app and my game is gone. It wants me to play from the start and I was over level 50. 

 What can be wrong? What to do? 


Thank you.

Please Commander check if you enter the game in the correct server! 

Jan 14, 2021, 23:5101/14/21
10/21/20
1

I am haing a problem with getting my upload past 99% so I  c an reach my games one is in Highlands the other is in Badland what an I do to get past this

Feb 17, 2021, 09:5102/17/21
04/08/20
1

I cannot log in to the game The download is suspended at 99%. What is the solution? Is there anyone to help or do we cancel the game?

Onkel FlamerModerator
Feb 22, 2021, 08:4702/22/21
07/30/19
36
samie

I cannot log in to the game The download is suspended at 99%. What is the solution? Is there anyone to help or do we cancel the game?

 Have you tried to install and run pp on a different machine? When did this problem start?

Please send a ticket to the helpdesk with the details using this link https://social-support.plarium.com/hc/en-us/requests/new  

Apr 19, 2021, 21:2504/19/21
11/18/20
1

On Badlands when you check the bases with the arrow of the mause I get freezes, I splash away (maybe for having clicked on a base when it was blocked.) It always happens so it creates problems to follow the farms I make selected attacks directly on the farms and bases!

Apr 20, 2021, 08:2604/20/21
02/14/19
629
Lionheart

Hello,

I'm sure this forum is wrong for my question and I apologize, but I have a problem with my Soldiers. I updated Polarium play app and my game is gone. It wants me to play from the start and I was over level 50. 

 What can be wrong? What to do? 


Thank you.

Commander when you enter the game please check if you are on the right server: Highlands/Badlands/Lowlands. 


Please let me know if that solved the issue

Jun 12, 2021, 15:4806/12/21
12/14/20
1

I can't download plarium play on my new nac, what can i do?


Jun 30, 2021, 21:5206/30/21
03/24/20
1

Hi I was on level 85 but wont load at that level, goes to level 1 eh whats this?


Jul 14, 2021, 05:4507/14/21
02/14/19
629
Lionheart

Hello,

I'm sure this forum is wrong for my question and I apologize, but I have a problem with my Soldiers. I updated Polarium play app and my game is gone. It wants me to play from the start and I was over level 50. 

 What can be wrong? What to do? 


Thank you.

Make sure you are on the right server Commander!

Jul 14, 2021, 05:4607/14/21
02/14/19
629
gredor

Hi I was on level 85 but wont load at that level, goes to level 1 eh whats this?


Make sure you are on the right server Commander. Highlands/Lowlands/Badlands

Aug 24, 2021, 06:0208/24/21
12/13/20
2

J'utilise une Tablette Microsoft Surface Pro 3(fonctionne sous Windows 10 pro).

mais apparement la tablette ne reconnait pas les zone "texte" du jeu, et je ne peux donc envoyer des message ou selectionner le nombre exact d'uniter que je veux envoyer au combat.

Y a t'il une solution a ce problème?

Sep 21, 2021, 04:1309/21/21
09/21/21
1

Hello Everyone I am a newcomer to this group. Basically, I am also facing these load issues for quite along. But after so much research I came to know about the best ERP partner in Kolkata  so from there I got to know so many things. But after some time same issues are arising continuously. So after letting know and visiting this forum most of the problems are resolved now.   

Oct 16, 2021, 08:1210/16/21
10/16/21
1

hi i had lots of trouble to log in it cost me 2 repos .


Dec 20, 2021, 19:3312/20/21
11/30/17
3

Just purchased a new Apple Air. Cant get plarium to download. Any help out there?

Dec 21, 2021, 16:3512/21/21
02/14/19
629
Rick Greenwell

Just purchased a new Apple Air. Cant get plarium to download. Any help out there?

Plarium Play is available for macOS High Sierra or later  Commander. 

Dec 22, 2021, 16:0812/22/21
11/30/17
3

Every time I try and upload plarium, is ends with "installation failed!" encoutered an error that caused the installation to fail Contact software manufacturer for assistance. Any help???


Dec 22, 2021, 16:2212/22/21
02/14/19
629
Rick Greenwell

Every time I try and upload plarium, is ends with "installation failed!" encoutered an error that caused the installation to fail Contact software manufacturer for assistance. Any help???


Commander, I think the only way to get this solved is submitting a ticket at Plarium Support. With MacOS High Sierra Plarium Play should be working. Please submit a ticket here: Submit a request – Plarium Support Center | Browser Games