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Dec 22, 2019, 22:1912/22/19
03/25/15
770
Miriam Memi said:

hello i have a problem with two PCs with windows 10 32 bit after the last update of PLARIUM PLAY it doesn't work anymore it doesn't start telling me that i don't have a windows program or it contains an error i tried to uninstall and reinstall for 25 times but without success .... every time I try to start it it gives me the same error ... I hope you will solve it as soon as possible thanks.

Commander...This really sounds like a PC issue...You have tried an uninstall/reinstall, but have you tried a system restore?...You can take you comp setting back to before you had this issue ( be sure to back up your files ) and see if that helps..
Jan 26, 2020, 04:1301/26/20
12/18/16
28

I am not sure where to post tjis.  Half the time I login and goto my joint ops, I am asked to join a combine.  I have been in a combine since day 3.  Been playing for a little over 3 years.  Why is this happening?  I usually have to re-fresh 1 or 2 times for it to correct.  It is a hassle.  


Feb 7, 2020, 13:4702/07/20
12/18/17
6
Look it........I have done my best to use this system you have for reporting problems but honestly it is pretty much of no help to anyone except for players with the simplest of problems that stumble across the answer. I am not a big coiner spending thousands of dollars a month but I do spend a great deal on this game and besides that fact I think all players should receive support. I have been raiding and for some reason the game seems to   jump around time wise causing my raids to hit at the same time when I have carefully spread them out so I can get the full resources from the raids. If you are willing to help me on this then please reply and I will give you any info or details as best I can if you just tell me what you need. This problem has cost me lost resources but even more importantly lost status in my ranking in raiding catagory. Eric Smith, Soldiers Inc.
Feb 9, 2020, 00:2302/09/20
03/25/15
770
Eric..I have not experienced the issue you are descibing..I will try to duplicate this issue if possible...You do have another option..you can contact Plarium Support and ask them to look into your game for any issues,,Look uder the "Community" tab at top of you game screen, there you will find a link to Support..Moderators do not posses the technology necessary to access your game..sorry..Plarium Support does however and will be happy to assist you
Mar 15, 2020, 21:3503/15/20
Mar 17, 2020, 22:48(edited)
11/06/15
19

I have a player that his computer crashed and he cannot access his base after he redown loaded his game can you help him ? 

05:18 PM

Apr 5, 2020, 17:5604/05/20
03/25/20
4

Hello


I have a problem to load Soldiers:


Since Firefox 74.0, the loading always stop at 84%

If I try the incognito mode, the loading stop at 95%.


I installed the update 74.0.1, but nothing changed.



When I use Chrome,the loading can work once, and since the game ask you to reload it all the time, I must restart the whole browser, not the tab of the game.

I have KASPERSKY for antivirus, and I ask it to exclude facebook apps, that can be a problem on the website, but nothing change.

Hope I can have some help here.

Apr 11, 2020, 00:0204/11/20
02/12/15
1
hello Im writing for my grandson who lost his computer a few months ago and does not remember his log in codes he thinks his e mail address was [email protected] he is mark asdead on game at x-699 y1675 I am taven at x-15 y-749 please hep us play together again send me a loop to get him logged in at [email protected]
May 4, 2020, 15:5805/04/20
05/04/20
4

Good evening. I just started playing again after several years and I had to start over... I’m stuck in operations (tutorial). I just had to click on the "radio" to read the "Mr Black" report and nothing... The game remains blocked on this application. I progress anyway because I know how the game works well... but I lose a lot of rewards because I not follow the tutorial for progression in constructions etc... In addition, the message is always displayed Can you help me? Unable to contact game maintenance or other support. Thank you in advance.

May 14, 2020, 22:2205/14/20
12/30/16
1
Our whole combine cant get in , the game loads for everyone but then freezes ??
Jun 11, 2020, 17:3506/11/20
10/15/19
4
Unable to participate in Syndicate Dark Labs, I changed combines a week ago and my probation is done. Do I have to wait until next time it is offered?
Aug 30, 2020, 12:5908/30/20
09/20/16
10

Howdy,

can you give any words about the server issues some hours ago?


The server was down for around 2 full hours, same to the forum. I would like and prefer to see an Server-Status somewhere or Status via Forum, which is running, when the server is down?


I thought, that my pc or my internet connection or my client was not working - so therefore I would be glad and happy for a Information about the server status (green / red dot) - I did install the plarium play, which was working to download and update it but couldn't log in.


best regards,

Chris
Oct 30, 2020, 10:2610/30/20
01/23/19
1

i try everythng but game is did nt load ?


Nov 10, 2020, 06:2111/10/20
05/18/14
38
Lionheart

Hello,

I'm sure this forum is wrong for my question and I apologize, but I have a problem with my Soldiers. I updated Polarium play app and my game is gone. It wants me to play from the start and I was over level 50. 

 What can be wrong? What to do? 


Thank you.

Have you checked you are on the right server Commander? If not just change server

Dec 14, 2020, 15:4312/14/20
07/16/19
2

MY basw in Badlands is not loading. Loading a base for me start from new!!! How do I fix this

Dec 15, 2020, 14:2512/15/20
12/15/20
1

hello 

impossible to upload desktop version

Dec 15, 2020, 17:0412/15/20
09/06/20
1

i tried to do it like it says but i can't find my game---using apple safari

Dec 15, 2020, 19:3112/15/20
12/15/20
1

When I go to download the files to my computer it says file not compatable with chrome os

Dec 15, 2020, 20:3512/15/20
12/15/20
2

Hello Tech support.

I'm using Plarium Play application and it doen't work ! Impossible to launch the game.

Stop on the Running statut !

What can i do ?



i


Dec 15, 2020, 22:5712/15/20
12/15/20
1

Hi;

Impossible to migrate my game in Plarium Play!

Dec 16, 2020, 00:3812/16/20
02/03/18
1

i am having a problem downloading the new version on plarium,i already have a version of plarium play is that the problem do i need to uninstall the old version and reinstall it to play soldiers inc. but it keeps telling me the version i have is new than what im trying to install im so confussed i have been playing soldiers for 7 years if i have to start over im done this is so stupid