Update: Genbo Prime Code Issues

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Update: Genbo Prime Code Issues

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6 7 8 9 10 11 12

bigwolfie_ship

Feb 6, 2023, 18:1502/06/23

06/27/21

No Genbo, thanks for help!

um93925247 | 90978169

CrazyC2021

Feb 6, 2023, 18:2602/06/23

04/27/21

um87329782 | 84720535 still no Genbo please help and let us know what wwe need to do next.

harleQuinnModerator

Feb 6, 2023, 18:2802/06/23

02/24/19

7825

andrewzan

Can I kindly ask you for your support?

Monday is almost over. No Genbo. :/

Please see my updated instructions in the OP and slightly above your post.

CrazyC2021

Feb 6, 2023, 18:5902/06/23

04/27/21

Please see my updated instructions in the OP and slightly above your post.

Trying to do what is asked. were I live It is Monday in the aternoon. What post am I looking for to follow instructions to help both of us to fix this. Please and thank you

Isopod80

Feb 6, 2023, 18:5902/06/23

02/06/23

Still no Genbo. Thanks in advance.

um124932540 | 120114480

CrazyC2021

Feb 6, 2023, 19:1202/06/23

04/27/21

I apologie If i am doing this worng sorry just trying to get help. My account info is

um87329782 | 84720535

I did not received my genbo from my prime code. If I am in the wrong Please if you could Please send me to the right one. I dont know what DM means but hoping this is it.

bismarc

Feb 6, 2023, 19:1602/06/23

05/27/21

Still no Genbo. Thanks in advance.

um91037919 | 88242613

samuss33

Feb 6, 2023, 19:1902/06/23

06/22/21

Issues with amazon prime promo code (genbo)

Hello raid team,

My amazon prime promo code didn't work yet as well. Keep saying the "promocode is invalid". My game info are below:

Nick: The Bester

My ID is um92779451 | 89891413

Plataform: smartphone

Wifi connection and mobile data

Please take care, I would to get the reward. I just checked my inbox, and still not there.

WHITEFIREX

Feb 6, 2023, 19:2802/06/23

10/19/20

Still no genbo. I have sent a DM direct to HarleQuinn and appreciate the help!

MIDJIBBOY

Feb 6, 2023, 19:4402/06/23

Feb 6, 2023, 19:44(edited)

02/04/23

Still not working. Invalid code message.

My id um19094229 | 18809173.

Thank you.....

WER3BE4R WER3BE4RG0D

Feb 6, 2023, 19:5902/06/23

02/06/23

Still no Genbo

um126223077 | 121362908

vandipper

Feb 6, 2023, 20:0502/06/23

01/13/20

um31645869 | 31071056

still no Genbo. Also DM'd my info.

BigDave317

Feb 6, 2023, 20:0802/06/23

10/10/20

um125124715 | 120301761

Sent you info in DM.

Still no drop.

Astyel

Feb 6, 2023, 20:1002/06/23

02/02/23

Still no Genbo either,

um126809534 | 121933541

PattyGG

Feb 6, 2023, 20:5902/06/23

07/18/20

no genbo pls no punterino

um58403136 | 56998501

Iancu38

Feb 6, 2023, 21:1102/06/23

Feb 7, 2023, 11:45(edited)

01/05/23

Hello,
I had written in game suport category, still no Gembo
My um125292732 | 120465338

Recevide Genbo, thank you!!!

666Trickstar777

Feb 6, 2023, 21:1502/06/23

12/09/22

Hello!
I have also been waiting for my Genbo package for 4 days. What is going on with you? How long does your server take? This is not normal, guys!
Instead of calming down the gamers and feeding them with useless info, you should rather make sure that the people get what they paid for.

My code is supposedly invalid.

Greetings

Nick: Trickstar666
ID: um124369327 | 119571387

Platform: Android

dthorne04Moderator

Feb 6, 2023, 21:3402/06/23

12/30/20

6042

666Trickstar777

Greetings

Nick: Trickstar666
ID: um124369327 | 119571387

Platform: Android

I always get my best customer service by insulting the people taking care of it and telling them how to do their jobs.

anywho, up to this post I've taken down everyone's information who has posted in the thread.

bielkalt

Feb 6, 2023, 21:3602/06/23

Feb 6, 2023, 21:37(edited)

10/08/19

um23847252 | 23442664

Bielka

Android

Still no Genbo, did all the steps above.

Tried Genbo promo with Carriberaid promo code earlier the carribe did not work, so i tried genbo which did not work

Sir_Chief

Feb 6, 2023, 22:1002/06/23

08/05/21

Deasr Sir/Madam

i am still having trouble with the prime drop event. Amazon says i have collected the prize award. Your system says the code is invalid. I still do not have genbo. I appreciate your help.

um97202980 | 94040009

6 7 8 9 10 11 12

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I have tested this and it works.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"6mp6s\",\"text\":\"i\",\"type\":\"atomic\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":0,\"length\":1,\"key\":0}],\"data\":{}},{\"key\":\"6b1bu\",\"text\":\"Please post below if you have any issues from this point, and we'll work through them together!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":41,\"length\":15,\"style\":\"BOLD\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"5ek6r\",\"text\":\"A few steps:\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"1alt5\",\"text\":\"1) Check your inbox and make sure there isn't a Genbo hiding in there, which can happen if you were one of the ones who got yourself into the Prime processing queue last night\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"7ugia\",\"text\":\"2) If you don't have one in your Inbox, go snag the code again and reenter it into the Promo Code section. This is what I did and it worked just fine, and I am seeing literally hundreds of reports of it working now.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"ehljp\",\"text\":\"3) If you still don't have it, know that the servers are still catching up, give it a couple hours and try again. And if you got an error code, here is what you need to do, from Plarium directly: If you fulfilled all the Prime Gaming requirements necessary to receive the personalized Promo Code but entering it resulted in an error, the pack will automatically arrive into your Inbox during the following few days. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":195,\"length\":1,\"style\":\"ITALIC\"},{\"offset\":196,\"length\":219,\"style\":\"color-rgb(220,221,222)\"},{\"offset\":196,\"length\":219,\"style\":\"bgcolor-rgba(4,4,5,0.07)\"},{\"offset\":196,\"length\":219,\"style\":\"fontsize-16\"},{\"offset\":196,\"length\":219,\"style\":\"fontfamily-gg sans\\\", \\\"Noto Sans\\\", \\\"Helvetica Neue\\\", Helvetica, Arial, sans-serif\"},{\"offset\":196,\"length\":220,\"style\":\"BOLD\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"7lu8o\",\"text\":\"UPDATE\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":6,\"style\":\"ITALIC\"},{\"offset\":0,\"length\":6,\"style\":\"BOLD\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"ccc13\",\"text\":\"4) After redeeming your code, getting an error and waiting a couple days, if you are still having trouble as of Monday Feb 6th, please DM me your UM# here in the DMs here on the Forums. If it is already in this thread, please when you DM me, tell me you have already posted it here in the thread and save me some work and time. Everyone who is supposed to get one will get one, but this process isn't going to be instantaneous. I have to collect all of your info, get it over to the Devs, and then they have to start going through the list.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":74,\"length\":112,\"style\":\"BOLD\"},{\"offset\":364,\"length\":5,\"style\":\"BOLD\"},{\"offset\":185,\"length\":141,\"style\":\"ITALIC\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"8o762\",\"text\":\"Thanks everyone for your patience.  I hate this is necessary to say, but please assume curse filled rants and physical threats are not acceptable things to DM me, and against the Terms of Service here and in game.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":196,\"length\":4,\"key\":1},{\"offset\":208,\"length\":5,\"key\":2}],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"IMAGE\",\"mutability\":\"IMMUTABLE\",\"data\":{\"height\":\"auto\",\"width\":\"auto\",\"alt\":\"\",\"src\":\"https://plarium.com/forum/multimedia/D04CCD60-4E27-4219-A210-DC42AF019DB3\"}},\"1\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"http://game.at\"}},\"2\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"http://game.Ms\"}}}}","contentHtml":"","createdDate":"1675438280757","folderId":"674","id":"1426743","authorId":"7439865","authorRegistered":"1551003186197","authorName":"harleQuinn","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46122449.jpeg.jpeg?v=1628027341"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"849","commentsCount":"311","likesCount":"9","authorCommentsCount":"7825","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/674_game-discussion/1426743_genbo-prime-code-issues-have-been-resolved/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"9","lastPage":"16"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/12468504/","commentUrl":"/en/comment/topic_1635756/"},"strings":{"userRole":"","userId":"12468504","contentDraftJs":"{\"blocks\":[{\"key\":\"3ghu8\",\"text\":\"No Genbo, thanks for help!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bqek1\",\"text\":\"um93925247 | 90978169\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1624769286290","userCommentsCount":"1","userName":"bigwolfie_ship","createdDate":"1675707355947","editedDate":"0","id":"1635756","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635756","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10566338/","commentUrl":"/en/comment/topic_1635759/"},"strings":{"userRole":"","userId":"10566338","contentDraftJs":"{\"blocks\":[{\"key\":\"e37i0\",\"text\":\"um87329782 | 84720535  still no Genbo please help and let us know what wwe need to do next.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1619521954367","userCommentsCount":"10","userName":"CrazyC2021","createdDate":"1675708017900","editedDate":"0","id":"1635759","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635759","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7439865/","commentUrl":"/en/comment/topic_1635760/"},"strings":{"userRole":"Moderator","userId":"7439865","contentDraftJs":"{\"blocks\":[{\"key\":\"7jnld\",\"text\":\"Please see my updated instructions in the OP and slightly above your post.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1551003186197","userCommentsCount":"7825","userName":"harleQuinn","createdDate":"1675708110113","editedDate":"0","id":"1635760","entityId":"1426743","likesCount":"0","quotedId":"1635753","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46122449.jpeg.jpeg?v=1628027341"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635760","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/12459707/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"8rhs7\",\"text\":\"Can I kindly ask you for your support?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"blq00\",\"text\":\"Monday is almost over. No Genbo. :/\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"andrewzan"},"images":{},"template_options":{"compositeId":"1635753"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/7439865/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"acn6m\",\"text\":\"Hey there, from the very first post in the thread: \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":51,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":51,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":51,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":51,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"75fap\",\"text\":\"If you got an error code, here is what you need to do, from Plarium directly: If you fulfilled all the Prime Gaming requirements necessary to receive the personalized Promo Code but entering it resulted in an error, the pack will automatically arrive into your Inbox during the following few days. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":77,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":78,\"length\":219,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":77,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":78,\"length\":219,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":77,\"style\":\"fontsize-15\"},{\"offset\":78,\"length\":219,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":77,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":78,\"length\":219,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":78,\"length\":219,\"style\":\"ITALIC\"},{\"offset\":78,\"length\":219,\"style\":\"BOLD\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"8eu1p\",\"text\":\"If you are still having trouble after the weekend, I will collect some info from you on Monday and make sure you get your Prime reward Genbo. Everyone who is supposed to get one will get one, even if I have to make sure it is done personally for anyone who is skipped. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":31,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":32,\"length\":5,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":38,\"length\":139,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":178,\"length\":4,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":183,\"length\":85,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":31,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":32,\"length\":5,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":38,\"length\":139,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":178,\"length\":4,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":183,\"length\":85,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":31,\"style\":\"fontsize-15\"},{\"offset\":32,\"length\":5,\"style\":\"fontsize-15\"},{\"offset\":38,\"length\":139,\"style\":\"fontsize-15\"},{\"offset\":178,\"length\":4,\"style\":\"fontsize-15\"},{\"offset\":183,\"length\":85,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":31,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":32,\"length\":5,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":38,\"length\":139,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":178,\"length\":4,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":183,\"length\":85,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":32,\"length\":5,\"style\":\"BOLD\"},{\"offset\":178,\"length\":4,\"style\":\"BOLD\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}}],\"entityMap\":{}}","contentHtml":"","userName":"harleQuinn"},"images":{},"template_options":{"compositeId":"1635511"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/12459707/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"btciq\",\"text\":\"My story is exactly the same as others. Tickets answers are saying all sorted. Code is invalid.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"c0q0s\",\"text\":\"I made new prime account to get new code. Even trying new code it says code is invalid. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"1p850\",\"text\":\"Please help. Nick name \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"andrewzan"},"images":{},"template_options":{"compositeId":"1635509"},"repeaters":{}}]}}]}}]}},{"links":{"authorUrl":"/en/profile/10566338/","commentUrl":"/en/comment/topic_1635762/"},"strings":{"userRole":"","userId":"10566338","contentDraftJs":"{\"blocks\":[{\"key\":\"bfg8s\",\"text\":\"Please see my updated instructions in the OP and slightly above your post.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":74,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":74,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":74,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":74,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"etvqq\",\"text\":\"Trying to do what is asked. were I live It is Monday in the aternoon. What post am I looking for to follow instructions to help both of us to fix this. Please and thank you\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":172,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":172,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":172,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":172,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1619521954367","userCommentsCount":"10","userName":"CrazyC2021","createdDate":"1675709968143","editedDate":"0","id":"1635762","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635762","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/12468687/","commentUrl":"/en/comment/topic_1635763/"},"strings":{"userRole":"","userId":"12468687","contentDraftJs":"{\"blocks\":[{\"key\":\"dbq3r\",\"text\":\"Still no Genbo. Thanks in advance. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"6vhsk\",\"text\":\"um124932540 | 120114480\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1675709603650","userCommentsCount":"2","userName":"Isopod80","createdDate":"1675709978560","editedDate":"0","id":"1635763","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635763","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10566338/","commentUrl":"/en/comment/topic_1635766/"},"strings":{"userRole":"","userId":"10566338","contentDraftJs":"{\"blocks\":[{\"key\":\"dsvud\",\"text\":\"I apologie If i am doing this worng sorry just trying to get help. My account info is\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"2chgo\",\"text\":\"um87329782 | 84720535\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"7auf4\",\"text\":\"I did not received my genbo from my prime code. If I am in the wrong Please if you could Please send me to the right one. I dont know what DM means but hoping this is it.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"dfql7\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1619521954367","userCommentsCount":"10","userName":"CrazyC2021","createdDate":"1675710751380","editedDate":"0","id":"1635766","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635766","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10561853/","commentUrl":"/en/comment/topic_1635767/"},"strings":{"userRole":"","userId":"10561853","contentDraftJs":"{\"blocks\":[{\"key\":\"c2e77\",\"text\":\"Still no Genbo. 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I hate this is necessary to say, but please assume curse filled rants and physical threats are not acceptable things to DM me, and against the Terms of Service here and in game.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":196,\"length\":4,\"key\":1},{\"offset\":208,\"length\":5,\"key\":2}],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"IMAGE\",\"mutability\":\"IMMUTABLE\",\"data\":{\"height\":\"auto\",\"width\":\"auto\",\"alt\":\"\",\"src\":\"https://plarium.com/forum/multimedia/D04CCD60-4E27-4219-A210-DC42AF019DB3\"}},\"1\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"http://game.at\"}},\"2\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"http://game.Ms\"}}}}","contentHtml":"","createdDate":"1675438280757","folderId":"674","id":"1426743","authorId":"7439865","authorRegistered":"1551003186197","authorName":"harleQuinn","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46122449.jpeg.jpeg?v=1628027341"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"849","commentsCount":"311","likesCount":"9","authorCommentsCount":"7825","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/674_game-discussion/1426743_genbo-prime-code-issues-have-been-resolved/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"9","lastPage":"16"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/12468504/","commentUrl":"/en/comment/topic_1635756/"},"strings":{"userRole":"","userId":"12468504","contentDraftJs":"{\"blocks\":[{\"key\":\"3ghu8\",\"text\":\"No Genbo, thanks for help!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bqek1\",\"text\":\"um93925247 | 90978169\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1624769286290","userCommentsCount":"1","userName":"bigwolfie_ship","createdDate":"1675707355947","editedDate":"0","id":"1635756","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635756","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10566338/","commentUrl":"/en/comment/topic_1635759/"},"strings":{"userRole":"","userId":"10566338","contentDraftJs":"{\"blocks\":[{\"key\":\"e37i0\",\"text\":\"um87329782 | 84720535  still no Genbo please help and let us know what wwe need to do next.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1619521954367","userCommentsCount":"10","userName":"CrazyC2021","createdDate":"1675708017900","editedDate":"0","id":"1635759","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635759","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7439865/","commentUrl":"/en/comment/topic_1635760/"},"strings":{"userRole":"Moderator","userId":"7439865","contentDraftJs":"{\"blocks\":[{\"key\":\"7jnld\",\"text\":\"Please see my updated instructions in the OP and slightly above your post.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1551003186197","userCommentsCount":"7825","userName":"harleQuinn","createdDate":"1675708110113","editedDate":"0","id":"1635760","entityId":"1426743","likesCount":"0","quotedId":"1635753","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46122449.jpeg.jpeg?v=1628027341"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635760","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/12459707/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"8rhs7\",\"text\":\"Can I kindly ask you for your support?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"blq00\",\"text\":\"Monday is almost over. No Genbo. :/\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"andrewzan"},"images":{},"template_options":{"compositeId":"1635753"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/7439865/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"acn6m\",\"text\":\"Hey there, from the very first post in the thread: \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":51,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":51,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":51,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":51,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"75fap\",\"text\":\"If you got an error code, here is what you need to do, from Plarium directly: If you fulfilled all the Prime Gaming requirements necessary to receive the personalized Promo Code but entering it resulted in an error, the pack will automatically arrive into your Inbox during the following few days. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":77,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":78,\"length\":219,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":77,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":78,\"length\":219,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":77,\"style\":\"fontsize-15\"},{\"offset\":78,\"length\":219,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":77,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":78,\"length\":219,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":78,\"length\":219,\"style\":\"ITALIC\"},{\"offset\":78,\"length\":219,\"style\":\"BOLD\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"8eu1p\",\"text\":\"If you are still having trouble after the weekend, I will collect some info from you on Monday and make sure you get your Prime reward Genbo. Everyone who is supposed to get one will get one, even if I have to make sure it is done personally for anyone who is skipped. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":31,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":32,\"length\":5,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":38,\"length\":139,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":178,\"length\":4,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":183,\"length\":85,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":31,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":32,\"length\":5,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":38,\"length\":139,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":178,\"length\":4,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":183,\"length\":85,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":31,\"style\":\"fontsize-15\"},{\"offset\":32,\"length\":5,\"style\":\"fontsize-15\"},{\"offset\":38,\"length\":139,\"style\":\"fontsize-15\"},{\"offset\":178,\"length\":4,\"style\":\"fontsize-15\"},{\"offset\":183,\"length\":85,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":31,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":32,\"length\":5,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":38,\"length\":139,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":178,\"length\":4,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":183,\"length\":85,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":32,\"length\":5,\"style\":\"BOLD\"},{\"offset\":178,\"length\":4,\"style\":\"BOLD\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}}],\"entityMap\":{}}","contentHtml":"","userName":"harleQuinn"},"images":{},"template_options":{"compositeId":"1635511"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/12459707/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"btciq\",\"text\":\"My story is exactly the same as others. Tickets answers are saying all sorted. Code is invalid.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"c0q0s\",\"text\":\"I made new prime account to get new code. Even trying new code it says code is invalid. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"1p850\",\"text\":\"Please help. Nick name \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"andrewzan"},"images":{},"template_options":{"compositeId":"1635509"},"repeaters":{}}]}}]}}]}},{"links":{"authorUrl":"/en/profile/10566338/","commentUrl":"/en/comment/topic_1635762/"},"strings":{"userRole":"","userId":"10566338","contentDraftJs":"{\"blocks\":[{\"key\":\"bfg8s\",\"text\":\"Please see my updated instructions in the OP and slightly above your post.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":74,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":74,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":74,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":74,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"etvqq\",\"text\":\"Trying to do what is asked. were I live It is Monday in the aternoon. What post am I looking for to follow instructions to help both of us to fix this. Please and thank you\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":172,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":172,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":172,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":172,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1619521954367","userCommentsCount":"10","userName":"CrazyC2021","createdDate":"1675709968143","editedDate":"0","id":"1635762","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635762","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/12468687/","commentUrl":"/en/comment/topic_1635763/"},"strings":{"userRole":"","userId":"12468687","contentDraftJs":"{\"blocks\":[{\"key\":\"dbq3r\",\"text\":\"Still no Genbo. 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I dont know what DM means but hoping this is it.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"dfql7\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1619521954367","userCommentsCount":"10","userName":"CrazyC2021","createdDate":"1675710751380","editedDate":"0","id":"1635766","entityId":"1426743","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1635766","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10561853/","commentUrl":"/en/comment/topic_1635767/"},"strings":{"userRole":"","userId":"10561853","contentDraftJs":"{\"blocks\":[{\"key\":\"c2e77\",\"text\":\"Still no Genbo. 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Keep saying the \\\"promocode is invalid\\\". My game info are below:\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":115,\"style\":\"color-rgb(34,34,34)\"},{\"offset\":0,\"length\":115,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":115,\"style\":\"fontsize-small\"},{\"offset\":0,\"length\":115,\"style\":\"fontfamily-Arial, Helvetica, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"start\"}},{\"key\":\"7fk0i\",\"text\":\"Nick: The Bester\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":16,\"style\":\"color-rgb(34,34,34)\"},{\"offset\":0,\"length\":16,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":16,\"style\":\"fontsize-small\"},{\"offset\":0,\"length\":16,\"style\":\"fontfamily-Arial, Helvetica, sans-serif\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"5ru5a\",\"text\":\"My ID is um92779451 | 89891413\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":30,\"style\":\"color-rgb(34,34,34)\"},{\"offset\":0,\"length\":30,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":30,\"style\":\"fontsize-small\"},{\"offset\":0,\"length\":30,\"style\":\"fontfamily-Arial, Helvetica, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"start\"}},{\"key\":\"biou8\",\"text\":\"Plataform: smartphone\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":21,\"style\":\"color-rgb(34,34,34)\"},{\"offset\":0,\"length\":21,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":21,\"style\":\"fontsize-small\"},{\"offset\":0,\"length\":21,\"style\":\"fontfamily-Arial, Helvetica, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"start\"}},{\"key\":\"9odrv\",\"text\":\"Wifi connection and mobile data\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":31,\"style\":\"color-rgb(34,34,34)\"},{\"offset\":0,\"length\":31,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":31,\"style\":\"fontsize-small\"},{\"offset\":0,\"length\":31,\"style\":\"fontfamily-Arial, Helvetica, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"start\"}},{\"key\":\"e5u10\",\"text\":\"Please take care, I would to get the reward. 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