If you are still having trouble as of Monday Feb 6th, please DM me your UM# here in the DMs here on the Forums. If it is already in this thread, please when you DM me, tell me you have already posted it here in the thread and save me some work and time. Everyone who is supposed to get one will get one, but this process isn't going to be instantaneous. I have to collect all of your info, get it over to the Devs, and then they have to start going through the list.
Thanks everyone for your patience. I hate this is necessary to say, but please assume curse filled rants and physical threats are not acceptable things to DM me, and against the Terms of Service here and in game.
(Added here from OP for those of you who might have missed this, and now the thread title updated to help awareness of new steps to take)
If you are still having trouble as of Monday Feb 6th, please DM me your UM# here in the DMs here on the Forums. If it is already in this thread, please when you DM me, tell me you have already posted it here in the thread and save me some work and time. Everyone who is supposed to get one will get one, but this process isn't going to be instantaneous. I have to collect all of your info, get it over to the Devs, and then they have to start going through the list.
Thanks everyone for your patience. I hate this is necessary to say, but please assume curse filled rants and physical threats are not acceptable things to DM me, and against the Terms of Service here and in game.
(Added here from OP for those of you who might have missed this, and now the thread title updated to help awareness of new steps to take)
um78023283 | 75847849
Thank you
Hey there, from the very first post in the thread:
If you got an error code, here is what you need to do, from Plarium directly: If you fulfilled all the Prime Gaming requirements necessary to receive the personalized Promo Code but entering it resulted in an error, the pack will automatically arrive into your Inbox during the following few days.
If you are still having trouble after the weekend, I will collect some info from you on Monday and make sure you get your Prime reward Genbo. Everyone who is supposed to get one will get one, even if I have to make sure it is done personally for anyone who is skipped.
Can I kindly ask you for your support?
Monday is almost over. No Genbo. :/