Cirilla said:
Hello! Thank you for sharing your feedback with us. It is true that the event is not an easy one, but it shouldn't be, either. Yes, it was best to be prepared for it and we also mentioned this when warning about the big break between the events a couple of weeks ago. The event lasts for 10 days, which should be enough to level and rank up a lot of champions. Also, we have added Chickens, which will help you to grow your food for heroes faster.
The Legendary Hero in the new Fusion is a pretty strong character and it shouldn't be easily crafted. Even if it happens so that you don't manage to get it in the end, you still have the great opportunity to farm and craft excellent heroes for strengthening your teams in the process.
Ok, let me correct a few things here:
1) We can't be "prepared" for something when we have NO idea what to "prepare" for. We have tried to tell you this countless times, but it just goes in one ear and out the other. We had NO forewarning that we were going to have to save TONS of energy for an upcoming event. So no, we can't "prepare" for something we don't see coming.
2) 10 days for the expectations is absurd. Even with 100% bonus XP and the 20% bonus from my monthly subscription, I am STILL having to farm ALL DAY AND ALL NIGHT long to stay ahead of it. And god only knows how much energy I have used, but there is NO way someone could've saved that much energy up without a forewarning. Your company knew very well what it was doing.
3) As if the 10 days for champion training wasn't bad enough as it is, then your company got even GREEDIER and started adding in these dungeon divers events too! And no, you CANNOT farm the campaign to fulfill those. I was playing pretty much 24/7 during the last dungeon divers event, and wasted 1,500 energy in FK Castle, along with tons more in the campaign. Even at that, I STILL didn't finish the dungeon diver event rewards!!! So, not only did I waste TONS of energy trying to do it, but I also wasted two entire days doing it, and STILL didn't get it. So no, "not easy" does not do it justice. "Near impossible" and "completely unreasonable" would be much better ways to describe it. Not to mention FAR from fun when you have to turn a game into two full-time jobs just to get the worthwhile rewards.
4) Nothing but the top rewards from events are worthwhile, so don't bother making the claim "everyone can get some rewards." No, 10 gems and some coins for 1,000+ energy is not a decent reward for people.
5) I would not consider Foli "pretty strong." Mediocre at best. A3 requires at least 2 debuffs to be on the opponent to kick in it's anti-ressurect ability. So, unless he is paired with specific champions, he is a trash legendary. His A2 is trash in arena. Leech is WAY too slow for arena. The only reason I personally wanted Foli was for aesthetics and to add to my collection. However, after I spent over 1,500 energy on FK Castle and STILL didn't get Rotting Mage, I came to realize it was a complete waste of my time.
6) Foli is complete garbage for vets. The only players it would be worthwhile for are fairly new players, and you know very well new players aren't going to just sit around saving up energy. You have made it literally impossible for new players to get him without paying TONS of money. And again, your company new damn well what they were doing here. You just happen to have that $5 deal for energy keep popping up for everyone. You want them to buy in $5 increments and keep buying and buying. It is gouging at its worst.
7) Paying should give someone an advantage, sure. But, events shouldn't depend purely on having to pay a ton of money in order to get the only worthwhile rewards. When that starts happening, players start leaving, as they quickly realize that unless they are willing to pay a ton of money, they will NEVER get the really good rewards and will always be at a disadvantage. Hell, I have wasted over $100 on this app in the last couple months, and I am STILL struggling to keep up with these current events!!! That is INSANE!!! And after the Pain Keeper nerf, which was a blatant attempt to get people spending money on shards to replace her, I have stopped buying anything. I have realized it's a waste. The only energy and bonus XP I am using is the stuff I bought before the nerf and trash patch 1.8. I also cancelled my subscription, as this Foli event made it clear I am not willing to spend the hundreds upon hundreds each month that your company requires for the best rewards.
8) This company is EXTREMELY near-sighted. It keeps looking at immediate revenue, rather than long-term customer retention. You guys are digging into the customers pockets at the expense of the company's reputation. In the end, it is going to be the downfall of this company. None of my friends play the game anymore, and it is a shame, as it was fun to share and compare with them. But after 1.8, the last friend I had gave up too, as they realized they could never keep up or get decent rewards from events without paying.
9) I feel the worst part of all this is that you and the other staff there keep trying to pull the wool over your customer's eyes rather than admitting you are being called out and fix it. You keep giving us the BS lines "oh, everyone can participate. You don't *have* to spend money." Like we are that stupid! We are playing the game, we see firsthand! Are you lying like that to try to fool the new players, because you certainly aren't going to fool us when we can see it right in front of us in the app.
10) Events should be based on effort, not money. Money should give a person an opportunity to accelerate their progression. However, paying should not be the ONLY way a person can complete events. You guys got it right with the arena battles, where EVERYONE at any level can participate. But then, you guys go and throw multiple events that conflict with one another out there and continue to lie and act like we can finish them without paying. I find it VERY hard to believe that if you play yourself, you are not blatantly aware of how much you need to spend to complete the events, let alone how much time you need to put into it. Again, a game is not fun when you have to play it 24/7 just to win the only good event rewards.
11) You can keep coming up with BS excuses and lying about it not costing money to finish the events, or your company can fix it. You don't fix it, people are going to keep leaving. You fix it, and retention will compensate for the lack of immediate income from these events. By gouging people now, you are p*ssing them off and killing retention. Just imagine the frustration of someone when they spend $50-100 on in-game purchases, then waste all that energy farming and DON'T get Rotting Mage, or DON'T finish a particular event that they need for Foli. You think that person will keep playing the game afterward, or you think they will dispute the charge and move onto a game that doesn't require so much money to be competitive?
