Hey, everyone! Here is another update from the fields. Not all news are good, I am afraid.

We were unable to prolong the Tournament due to technical reasons (it just brings too much trouble right now). Dev Team is going to take this into account and they are already working on a system that will allow to avoid the same issue and, once the changes are deployed, be able to prolong Events and such in case of major technical difficulties that impact the players' ability to participate. This is not an ideal decision, I know, but there really was no other choice. Had it been possible, I have no doubt the Tournament would have been prolonged.

We are planning to provide compensation later today if everything goes as planned, or ASAP if it does not. 

Marius said:

As it stands right now, the issues that were affecting the server have been resolved. There may still be lingering instability on specific devices, we are investigating to confirm and will deploy a hotfix as soon as we are able.

If it can be of any aid, i'm using a Samsung S7 edge (and as i mentioned before, i still suffer from occasionals deadlocks while loading).

If it can be of any aid, i'm using a Samsung S7 edge (and as i mentioned before, i still suffer from occasionals deadlocks while loading).

May i suggest to the devs to put a "doublecheck" somewhere in the code, so that if the loading does not complete (due to any reason), the fight is not counted at all, energy (or tokens) are refilled back and most of all arena does not count as a loss? It happened me once while fighting one of the devs teams in the arena (with a score much lower than mine) and i lost like 60 points due to the freeze.

Hello,

To be put in the idea box : push system notice into the chat like "System maintenance will be at 11pm GMT" so players don't freak out when they are disconnected from server ;)

Thanks,

You call the crumbs thrown in compensation? It's just a spit in the face....

This compensation is small even for small levels. For example I'm on level 46 spent more resources, not counting the time and nerves. 

 You should to review the compensation, in order not to get more negative!!!

Not to mention the lags,, freezes and blackouts continue...

Hi Marius,

you said there are ev. some probs with Samsung devices : i play on a galaxy tab a with Android 8.1 and i have some ocasionly disconnects when loading a battle .

1. The game freezes completely and needs a restart.

2. During the loading  of a battle it falls back to android startpage

At both  crashes the invested energy or cb-key is gone and  there are no error  messages

It can also happen at  the  end of the  battle  and then battle results are also not counted.

No complaning just as Information.

Hello, I play on the Galaxy s10 plus, this morning I was doing a routine farming session which I do every morning at 5 a.m to get the most out of my energy because on my way to work my energy gauge fills back up so I can play at work. Today my game has not let me sign on since about 7 a.m is this somthing that other people are dealing with as well? I've read the forums and I see people have been dealing with this issue the last three days but I've only experienced crashes and freezes but today its total blockage

Today my clan does a purge and if I dont attack the CB at some point today I will be kicked out of the clan, i like my clan. 

22:35 on Moscow time the next discount, without the prevention.

Unplanned maintanace again ? Up from now ? 

I've got problems logging in again

People, don't be so greedy. I think today's compensation is quite good. We've got 6 days of double exp and even some diamonds. Has anyone seen compensations like this before? And 4 keys are a lot (I only lost one, just because I was told not to use it during maintenance. So I only replenished 1 key during night instead of 2).Thanks for this. 

But It's annoing that today we still get disconnected at random times without any notification about maintenance :(

game is still crashing for me all 3 to 5 arena games .. can't login cause "connection failed"

I'll never buy any week package or shit like that again! All day packages (on the 7th day the holy splinter should finally be there...) since your update after day 4, gems, splinters, energy all lost... You have betrayed me!!

Marius said:

spurnedwhale said:

Bummer of a time to release the referral system. Brought a friend in with a code (that didn't work after he deleted the game and tried again, going through the tutorial each time, SIX times), and he's already done with the game after that and today's issues. Bummer.

Putting it mildly. We will get this fixed ASAP, so whether or not your friend decides to give it a try again, please do pass him our sincere apologies. As you can imagine, we are not exactly happy with the situation either.

You're getting it "fixed" but are you going to compensate people who were affected and bothered to keep playing? Or am I just wasting my time playing this game.