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(Notice) (8.05.2019) Server Maintenance

(Notice) (8.05.2019) Server Maintenance

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MariusAdmin
May 8, 2019, 21:1005/08/19
09/04/17
2688
nikolabubanja1 said:

I understand that but you know that if we lose money and time (free time) that planed for rest and this game we lose we dont have more time to planed and finish events or just play , and some had hedstart it's unfair for most players and community it's not your mistake but dev nead to make things right now not wave with ... on players
I can't make any promises about prolonging the tournament and events right now, but I've asked about it as soon as the issue became apparent. Here's hoping it will be possible.
May 8, 2019, 21:1105/08/19
May 8, 2019, 21:12(edited)
03/20/19
1
While I was playing PvP it started to lag and I was kicked out of the game when I logged back in i lost a lot of my epic and legendary in my inventory over 15 in total champions 
May 8, 2019, 21:1205/08/19
04/21/19
2
I would like to say, i can't belive how foolish I am. I paid in first month for this game more than 300Eur. It is maybe more than i paid for five years  of playing WoW. And now this? From yesterday evening is game unplayable due login problems and lagging. Do You think it serious? 
May 8, 2019, 21:1305/08/19
01/05/19
1
Let them do their job, always in a rush to bash... some players need a chill pill. 
MariusAdmin
May 8, 2019, 21:1305/08/19
May 8, 2019, 21:15(edited)
09/04/17
2688

rickyyork1127 said:


While I was playing PvP it started to lag and I was kicked out of the game when I logged back in i lost a lot of my epic and legendary in my inventory over 15 in total champions 

Please contact our Support about this. This sounds like an extremely weird issue that we will not be able to help you with on the forum.


waldena said:

Thank you for the info Marius.
Communtity Manager is a hard work. Even you don´t get all infos. So thanks for telling us what you know and hang in there :)
Thanks, Waldena! I'm in the same boat, was going to do some Tournament PvP now that I came home, but seems like that'll have to wait!
May 8, 2019, 21:1405/08/19
03/17/19
1

Um... ya it would be cool if there was some time added on to the tournament as many dont have the privelage of playing when ever they want. And this down time is very detrimental to the progression of most players and paticipants

May 8, 2019, 21:1405/08/19
05/07/19
1

such a bummer. first day playing was a few days ago, game was great. had a blast. lost time and 8 hours later had to get off. came back next day to update and nonstop connection problems. 99% of the time i can no longer play on mobile data, despite my connection being fine. wifi only for me.  except now i get repeated connection errors, re login attempts but never works. (support no response yet it seems) hope this maintenance makes it work. unfortunate to get to hooked and throw some money down on a game im enjoying to face so much problems keeping me from my new addiction. hope its fixed soon! cant wait to play again! i need my fix haha

May 8, 2019, 21:1605/08/19
04/05/19
3

OptimumOpium said:


Let them do their job, always in a rush to bash... some players need a chill pill.

We are letting them do their job, we are also as paying customers entitled to complain, if they can't cope with disgruntled customers then they are probably in the wrong business.
May 8, 2019, 21:1605/08/19
02/05/19
93
Thanks for keeping us posted!
May 8, 2019, 21:2005/08/19
03/21/19
7

Thank you for the info. It's very frustrating when I clear the dungeon level and then the connection issue happens while posting the result. Why even allow the fight to begin with ?? Seems like a bug to me. Took me 5 mins to bring down the higher level magic potion dungeon (twice) and both times lost the result due to connection issues. Now I don't know if it counted towards the tournament or not. Please don't allow any fights while issues are on going. Thank you for this awesome game and your continuous support! 

May 8, 2019, 21:2005/08/19
04/25/19
1

Compensation would be nice, even a small one.

May 8, 2019, 21:2305/08/19
12/17/18
1
Gonna need max rewards from both events and tournemant as compo.. u do realise thats the minimum compo u have to give everyone right? Cos i could be finished those in this time.. and minimum compo aint gonna cut it this time around... thanks 
May 8, 2019, 21:2405/08/19
04/21/19
2
Chill button named uninstall.
May 8, 2019, 21:2805/08/19
1
For what its worth, I think a void or sacred stone would be preferable compensation to more energy and clan boss keys.
May 8, 2019, 21:2805/08/19
03/21/19
7

Also this might too much to ask, but a button/graphic showing whether a particular level has already been cleared for the tournament will be nice and helpful. 

Unknown_Ranger said:


Thank you for the info. It's very frustrating when I clear the dungeon level and then the connection issue happens while posting the result. Why even allow the fight to begin with ?? Seems like a bug to me. Took me 5 mins to bring down the higher level magic potion dungeon (twice) and both times lost the result due to connection issues. Now I don't know if it counted towards the tournament or not. Please don't allow any fights while issues are on going. Thank you for this awesome game and your continuous support! 


MariusAdmin
May 8, 2019, 21:3005/08/19
09/04/17
2688
Unknown_Ranger said:

Also this might too much to ask, but a button/graphic showing whether a particular level has already been cleared for the tournament will be nice and helpful. 

We've actually asked for this already! I doubt we'll be able to add it to this Tournament (not with all these issues that need to be taken care of), but it's definitely something to keep in mind for the future.
May 8, 2019, 21:3005/08/19
03/20/19
12
And we cant login ??
May 8, 2019, 21:3105/08/19
04/09/19
7
My personal opinion is for the game beeing, what 2 month out now? It's realy good. Wish there be constant daily log in rewards. Other then that I think it has great potential and it is a lot of fun. Sure there is some growth it needs but technical problems will always come and go in every app game so I see it as normal. Sure it is frustrating but it just happens. Still I thank the developers and everyone involved and hope this game will be playable without closure for a very long time 
May 8, 2019, 21:3305/08/19
04/09/19
7
I agree 
May 8, 2019, 21:3505/08/19
03/20/19
12
Marius do you know when are we able to play?