khunterj said:
Hi,
here the new pictures.
Thank you very much for the additional information! 
And still, it will be perfect if you add a video about this issue illustrating it step by step.
Hi,
here the new pictures. I can not make a video.
destination where i want send troops
than select troops. You see no Hero is in town.
now troops came back during i am in this window. Without hero the troops came back. You see it too that the hero is gray. I can not make the sign from the hero off.
This came when I want send troops. This action could not make. The hero is on the way.
khunterj said:
Hi,
the same like i post 23.08.2018.
8.36 and 12.43
The hero is not in town and not come back!
I am in the window where you choose the troops for attack or collecting. Hero Box is empty.
When in this moment troops came back it will show me that the hero is came back and is in town. Hero box is marked.
When now I want to send the troops the message came that my hero is on the way and i can not send.
I must close the window and open it new and must hope that no troops came back during this time.
It only work when the hero came realy back.
I hope you understand it :)
If I not write it is in firefox and chrome.
Hello, KHUNTERJ 
That's rather clear and thank you for the providing information! But, also we need actual screenshots or video, or another material about your issue to be able to conduct a thorough investigation.
Hi,
the same like i post 23.08.2018.
8.36 and 12.43
The hero is not in town and not come back!
I am in the window where you choose the troops for attack or collecting. Hero Box is empty.
When in this moment troops came back it will show me that the hero is came back and is in town. Hero box is marked.
When now I want to send the troops the message came that my hero is on the way and i can not send.
I must close the window and open it new and must hope that no troops came back during this time.
It only work when the hero came realy back.
I hope you understand it :)
If I not write it is in firefox and chrome.
Hello MIROKU!
We are always happy to help if you experiencing any issue, you can contact us with a personal message here on the forum.
However, if it more convenient to you can use the technical support contact form. You can also send your requests in private message to our official community on Facebook:
https://www.facebook.com/VikingsWarOfClans
But please note there is no need to send us multiple requests. Please stick to one communicative support channel. Due to the great number of repeat requests we receive, we simply can't give every player the attention they deserve, and our response time is slowed as a result. We appreciate your understanding.
