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Bugs report since update 12.07.2018

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Jul 20, 2018, 20:1807/20/18
Jul 20, 2018, 20:20(edited)
231506

again crash


It is possible that we can get some information what you do Plarium?


I can not realy play. I am not in this joke event but I want visit some jarls for res in my kingdom but with this fucking crahses, since last week where the "update" comes, I can not do this.


And what is with compensation for this time?
Jul 21, 2018, 09:2507/21/18
Jul 21, 2018, 09:30(edited)
231506

Hi,


Plarium your support can make realy good jokes!

They write a jarl from us that the game now work staedy.


A GREAT JOKEEEEEEEEE


I have allways crashes and the troops moving showing wrong in the map. Big lags in the new event what I see.




Jul 21, 2018, 13:1807/21/18
231506
If you're referring to that token referencing warriors on the map, you can change that in your settings... That's not a bug. 
Jul 21, 2018, 15:4807/21/18
Jul 21, 2018, 15:52(edited)
09/22/14
4

http://prntscr.com/k99bas



http://prntscr.com/k99bsm



http://prntscr.com/k99cdo



Two attacks & 1 scout sent all not completed. What a waste of my time & money. Truly a fake event, don't wastes your time on this.

As you can see I am clearly in a Clan and have been for quite some time. Be size that one of the rules of that event is you have to be in a clan  & lvl 21 or above just to go to the King of Throne event.

Jul 21, 2018, 19:0007/21/18
231506

MEE thanks for information

ok that problem is solved but before this upate i had allways all setting off and i allways see the troops. And I play over 2 years!

But the crashes are still there!


And why the support not tell me that it could be the setting?
Jul 21, 2018, 19:5807/21/18
231506

I not believe it, again a maintance, but the support write the game work


realy Plarium that is the worsted what you ever do since i am play here

Sorry but this must say!
Jul 27, 2018, 02:4207/27/18
Jul 27, 2018, 02:43(edited)
231506
im constantly getting this error too its beyond painful now iv written to plarium and they keep saying its on my end iv looked into it and its on there end, iv changed web gl settings in firefox browser as some have suggested but nope still doing it , let me know if you find a fix for it !
Jul 27, 2018, 09:1307/27/18
01/25/17
491

Hello LITTLEBABYGEE! To be able to conduct the thorough investigation, we need the information of all browsers you use to play the game, your PC's configuration and the screenshot of the error. Also, describe your actions in the game before the error message appeared. Please provide us with this information in private message. Hope for your understanding. Thank you in advance.

Jul 27, 2018, 22:0207/27/18
231506

Hello,


the crashes because of the memory in the browsers are still there!!!!!!!!!!


Aug 10, 2018, 21:0408/10/18
452

Erna Fiery said:


We need this information to check and find the solution for this situation.

well, have find a new bug... when i try to click the "x" for close the infirmery windows for healing troop, the game crash...





about information,until now, i have always try to give a lot of them for speedup de debugging on the plarium side... but it seem now that plarium don't allow the use of my debugging tool and think that that it is a "hack" tool...


So, it will be my last post about bugs found... maybe plarium developers need to really use so tools before release any update who almost always breakdown the game...


These tools, specialy the "memory use" one have allow me to optimize my own browser and get rid of the infamous "web gl memory error"


I think that plarium only want to hide they mistake, big and small one by keeping people away from log with this mistake... by keeping people away from the truth, it is more easy for support to say that the mistake is on the user side that on their side...


now, i am done trying to help plarium to find and solve bugs

Aug 11, 2018, 01:5108/11/18
231506
Getting booted from WiFi using Android after about five minutes, maximum, depending what I'm doing in game. No other applications or services are doing this on the device. The WiFi is running fine on everything else in house.
Aug 11, 2018, 11:0208/11/18
04/07/17
26

NEW BUG


We can't change equipment on shaman with game crash  - INTERNAL ERROR  
Aug 14, 2018, 03:4908/14/18
Aug 14, 2018, 03:54(edited)
02/21/18
1224
anesfan said:

Erna Fiery said:


We need this information to check and find the solution for this situation.

well, have find a new bug... when i try to click the "x" for close the infirmery windows for healing troop, the game crash...






Well I was going to post what i thought was a new bug, but it seems you already have noticed this as well, so its not just me,  or my pc or my browser, as it happens on all 3 of them that I use , though the error message is different on all three , its probably down to the same problem
Aug 14, 2018, 08:3308/14/18
231506

Good day, Jarls! 

Thank you very much for providing us with this information with screenshots and detailed illustrations of situations.  

We will contact you if we need any additional information. Thank you for your understanding and patience.

Have a good day! 

Aug 21, 2018, 01:3808/21/18
02/21/18
1224
Scrolling down bank offers causes it to lock up, on microsoft edge  browser only?
Aug 21, 2018, 02:0708/21/18
08/21/18
1

Sound on android.

I have it all set to zero. Your app keeps forgetting the setting and starts with noise.
Aug 21, 2018, 02:5308/21/18
231506

I read somewhere else too, I think, something similar.

 Can't apply hero's skill points on different hero set after last level up. On Android. 

Thanks guys!

Aug 21, 2018, 13:0208/21/18
31
Almost seems like every time there is maintenance there is a good chance another bug will be introduced and definitely every time there is an update there will be one, today the game crashed when moving to enemy kingdom. Haven't had that one before but at least it doesn't crash after fusing gems now
Aug 21, 2018, 13:2108/21/18
01/25/17
491

Hello, Jarls!  

Could you, please, describe your issue in detail?

We want to help you but we need more information about your situation.

Waiting for your answers in private message and thanks in advance!

Aug 22, 2018, 12:4108/22/18
231506

Hi,


this all looks that the webGL Error or other error with the memory it is.

I want know if Plarium test this with browser?

Just make an account for PC. Move in the kingdom with the mouse from on site to the other. After a time the error came.

Firefox and Chrome comes error.

Sometimes faster sometimes slower.

Now I have more and more problems to start the game. It crash on PC and on Laptop much more. I must start 2-3 times before the game is load complete.

Before the update with the Jontuheim event the game works much better!


So it is easy for you take some pc or laptop, make accounts and play! Than you can see the errors!

Make a test server with the game before the Jontuheim update and than you can see if it is the update.

So easy!