Commanders, let's return to the constructive conversation here. You want to get access to your game, we want the same.

The fix was introduced some days ago. Though there are some players who still can't access the game. Such accounts can be fixed by our technical agets via Support. So please contact them to solve this issue as it was suggested before.

Now I will explain why clearing cache and deleting cookies are requested to be made. There are lots of reasons why a players can't enter the game. To know the exact reason, we need to exclude the most common cases and provide a solution. This is a regular procedure which is important for further effective assistance. Our agent strive to provide fast and effective assistance though it is stated that the response time may be up to 24 hours due to volumes of tickets that are sent now. Please be patient and help us to help you.

Commander, after the recent update the emails that were linked to your account were changed to ones you used for the registration on palrium.com.

Commander SLIMSHADY9012 , our technical agents are now checking the logs on your account and will fix it soon.

MONGREL said:

Well , I finally get my account back, Still intact , except for the lost resources, mission rewards, And infest data in the combat advisor, But to my surprise, Not even a hint of an appollagy, or offer of compensation, lost echelon run etc,  I'd like to thank my friends for thier support, And even you General witers !

But, I would appreciate some form of compensation for the inconvienience and the stress over this for the last 7-8 days,, 

Mongrel,   Force commander and all round nice guy :)  , Deadly's Bulldogs ...

If have forwarded your request to General W

Commander MONGREL , welcome back! Please send to our Support the screenshots of your losses, if any, that occurred within the period of your inability to login. We'll correct this! 

I'm fairly new 8-9 days bu t game seems awesome so far.............I will feed back

bring out the ********** changed joint limits allready i want to kill **********

Edited. Watch the language.

please provide the facility of clan HQ such as soldiers inc then the game will be very interesting :)