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Loading issues

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20 листоп. 2018, 14:0320.11.18
220588

Mephisto said:


hi, some of my players have problems in receiving recognition of the prize for new acts of value. although they are positioned in the elite tournament among the first 100, the game does not recognize them the corresponding prize in the deeds of value.


I kindly ask the support to do the vericihe for my partner located x: 1906 y: 976. waiting for your confirmation, I offer cordial greetings

Mephisto

Hello!

Please submit an individual topic with your question specified in it. Here is an instruction on how to report bugs.
21 листоп. 2018, 15:3221.11.18
15.11.18
3
I am still unable to get the game to fully load on server #3 so that I may return to server #1. is there anyone out there that can help me with this issue. I have tried everything from above with no success and it has been over a week now with no help from Plarium. Please help, I have been playing this game for several years now and would like to continue...
22 листоп. 2018, 11:2222.11.18
220588

Fighter said:


I am still unable to get the game to fully load on server #3 so that I may return to server #1. is there anyone out there that can help me with this issue. I have tried everything from above with no success and it has been over a week now with no help from Plarium. Please help, I have been playing this game for several years now and would like to continue...

Hello, Lord!

Could you please clarify the issue you experience with getting to another server? The game is not loading or the change server option is unavailable? 
14 груд. 2018, 18:0814.12.18
14 груд. 2018, 18:11(відредаговано)
02.02.17
1

  

in 119 fallen in the catacombs and disappeared ... it cost me a lot to reach that number ... please solve it    tenia    en las catacumbas 119 caidosy desaparecieron...me costo mucho llegar a ese numero...por favor solucionenmelo

23 груд. 2018, 12:4423.12.18
220588

fabian said:


  

in 119 fallen in the catacombs and disappeared ... it cost me a lot to reach that number ... please solve it    tenia    en las catacumbas 119 caidosy desaparecieron...me costo mucho llegar a ese numero...por favor solucionenmelo

Hello!

Please submit an individual topic with your question specified in it. Here is an instruction on how to report bugs.
23 груд. 2018, 20:0623.12.18
5
Dear Sir, flash is blocking all the time I have update them, chrome also, empty the cache and all the rest. Before the last patch I never have problem. Now sometime I have to restart the game becuse is blocked.
27 груд. 2018, 13:5827.12.18
220588
Only about half the screen loads Flash using Chrome. The bottom is black. Can just about play. A Reboot of MacOS failed to fix it. It happened after server was down. 
28 груд. 2018, 14:2928.12.18
220588

arnie said:


Only about half the screen loads Flash using Chrome. The bottom is black. Can just about play. A Reboot of MacOS failed to fix it. It happened after server was down. 

Hello, Lord!

This issue is already discussed in another topic. Here is a link for you
12 січ. 2019, 19:3512.01.19
13 січ. 2019, 14:48(відредаговано)
6
I used a instant recall, the attack was canceled, then i left the game. when i came back i found a report with my troops dead in a beacon. conclusion: i used a instant recall and it probably didn t work cause of some game problems. i would like to get my troops back. I spent a lot of time, even money for that army, is not fair to lose it like this.i will put a picture in.
13 січ. 2019, 14:5213.01.19
220588

silviugeorge100 said:


I used a instant recall, the attack was canceled, then i left the game. when i came back i found a report with my troops dead in a beacon. conclusion: i used a instant recall and it probably didn t work cause of some game problems. i would like to get my troops back. I spent a lot of time, even money for that army, is not fair to lose it like this.i will put a picture in.

This topic is related to loading issues. 

There are no bugs related to the Instant Recall item. If you consider you have found one, please report it with the following instruction in an individual topic. 

21 січ. 2019, 15:3321.01.19
220588
HI when I go in to the temple of war and try to activate a relic ti tell me this relic can not be placed in the sanctuary I am not putting it in the sanctuary trying to activate it 
23 січ. 2019, 12:1123.01.19
220588

toolman said:


HI when I go in to the temple of war and try to activate a relic ti tell me this relic can not be placed in the sanctuary I am not putting it in the sanctuary trying to activate it 

Hi! 

This is a topic for reporting loading issues. Please create a separate topic and describe the issue according to this instruction.
9 берез. 2019, 11:4509.03.19
220588

black screen game not loading, and don't say it s my windows or my computer or my browser please.

tired of this wasting times of  insupportable "supports" everywhere with this stuff
10 берез. 2019, 11:2810.03.19
220588

holllo said:


black screen game not loading, and don't say it s my windows or my computer or my browser please.

tired of this wasting times of  insupportable "supports" everywhere with this stuff

Hi! Did you complete all the steps from the instruction below?

10 берез. 2019, 15:5710.03.19
220588

Hello.

I am having issues trying to download the Plarium Play.  It will download then the box pops up to Run, however, the cursor just spins and nothing happens.  Please help me out.

Thanks.
14 берез. 2019, 14:0814.03.19
220588

trispiritdragon said:


Hello.

I am having issues trying to download the Plarium Play.  It will download then the box pops up to Run, however, the cursor just spins and nothing happens.  Please help me out.

Thanks.

Hi! 

Please delete the application completely and then download a new installer from the plarium.com website. 

I hope this helps! 

15 берез. 2019, 01:5415.03.19
09.08.16
38

Facebook are still creating problems, my game was fine and all of a sudden when I switched servers on there it gave me this https://prnt.sc/my2n5c  Can you help resolve the issue please?  Clicking full screen puts my castle up fine, but all the various tabs all around are tiny and reports are illegible, they are so small.

15 квіт. 2019, 12:1015.04.19
220588

Dani the Hag LD said:


Facebook are still creating problems, my game was fine and all of a sudden when I switched servers on there it gave me this https://prnt.sc/my2n5c  Can you help resolve the issue please?  Clicking full screen puts my castle up fine, but all the various tabs all around are tiny and reports are illegible, they are so small.

Hello! 

There were loading issues on the Facebook side recently. Does the issue persist?
16 квіт. 2019, 14:4016.04.19
5

So now I am very angry with dear Plerium- I play from 2013. You start gave problem with adobe las t yeahr- Now i change browser and play with Explorer before with Crhome. Now is impossible to play- Don t tell me I have to send report. My lenguage is italian and I dont have time to make your stupid reports- You hnow your problem resolve it i stop to play and to give you my monay ok? Wehn you rersolve you problems I will start agaiin play


Best regards
19 квіт. 2019, 14:4919.04.19
21.01.16
1
The game has started requiring me to verify that I am a human every time I log in - it is time consuming and annoying - hw can I make it stop?
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