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Sparta WebGL Game Loading Reports

Sparta WebGL Game Loading Reports

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12 черв. 2018, 13:0612.06.18
10.03.15
1571

not nice to close something while being active, but i guess its better to try to get rid of players than making a game playable


if that is not an option as i said in the one you close, any suggestions of how to make this game playable for thousand of people missing it for hours?



12 черв. 2018, 13:0712.06.18
10.03.15
1571

Jacobite said:


I'm puzzled why Plarium can't do these checks themselves

is better to tell clients that they are wrong, they computer is worng, their ip, their conectiosn....all worng and not their servers ... also ic chepaer to get clients to do the job for free instead of real testers


then they wonder why we get upset
12 черв. 2018, 13:0812.06.18
04.10.14
39
I have never seen a beneficial response from Pavel, likes to dictate as if we are all lower than him. 
Agent PavelTechnical Support
12 черв. 2018, 13:0912.06.18
02.07.15
4521

Fortuna said:


not nice to close something while being active, but i guess its better to try to get rid of players than making a game playable


if that is not an option as i said in the one you close, any suggestions of how to make this game playable for thousand of people missing it for hours?



Another thread has been closed, so we could discuss it in one topic. The issue has been reported to the devs and we are waiting for the update from them.

We apologize for the inconveniences and are doing our best to solve this case as soon as possible.
12 черв. 2018, 13:1212.06.18
10.03.15
1571

10 minutes ago you said servers were working well

now you confirm there is an issue? not since 10.00 utc?





Agent PavelTechnical Support
12 черв. 2018, 13:1512.06.18
02.07.15
4521
Fortuna said:

10 minutes ago you said servers were working well

now you confirm there is an issue? not since 10.00 utc?





The servers are working well even now. The devs are trying to find out the reason for the login issue. 
12 черв. 2018, 13:1712.06.18
10.09.16
8
Hello I tried in private mode but not succesful as as Fortuna said. There have been a lot of bugs in Beta version that I could deal with, but here it is not possible to access. What I am wondering about is that this happenned very suddenly, just closed the game reopen it and bug started. I hope this will be solved soon. Thank you
12 черв. 2018, 13:1812.06.18
10.03.15
1571

hope ALL beta players get compensated for the last 3 hours and all the consuming time trying to make work something that obviously does not work, trying to explain here what does not work well and get treated like kids (wonder why none want to come to forum and send me to talk for all them)

hope the issue gets resolved, and GETS COMPENSATED, they deserve for all they suffer with the new system
12 черв. 2018, 13:1912.06.18
12 черв. 2018, 13:20(відредаговано)
10.03.15
1571

ALEF THAU said:


Hello I tried in private mode but not succesful as as Fortuna said. There have been a lot of bugs in Beta version that I could deal with, but here it is not possible to access. What I am wondering about is that this happenned very suddenly, just closed the game reopen it and bug started. I hope this will be solved soon. Thank you

there was a maintenance, normal players we got quick to enter again, something to sort the cronos quests that has not been right... the problem came when none of beta managed to enter again, i tried through forum, through my vip agent and got te typical things that i keep asking them to try and nothing.... i wish help was more available to ebta players....

12 черв. 2018, 13:2512.06.18
04.10.14
39
Were all in the same boat now, server maintenance for all
12 черв. 2018, 13:2712.06.18
10.11.15
15

Only workaround, it is to install Plarium Application on your computer but for windows, it should be 64 bits ..... 

The application uses the old engine.


Thanks for old PC, this workaround doesn't work.


Just a note for compensation: I think we should have a compensation to play on new engine since we're moved on ! Not only this new loading issue.
Agent PavelTechnical Support
12 черв. 2018, 13:2812.06.18
02.07.15
4521

The fix has been released. Please clear your browser cache once again and try to log into the game.

Please inform me about the result.
12 черв. 2018, 13:3212.06.18
12 черв. 2018, 13:33(відредаговано)
10.03.15
1571

first person tried said it worked

what a pitty it was not done before

what about the hours of 50% and 75% they missed?


seriously i am not asking for myself... i ask for all the playes of my coa and server that are suffering for all this... they deserve compensation 
12 черв. 2018, 13:3212.06.18
10.09.16
8

Please now let me provide some bugs I found since I  am playing on the Beta version : 

ally or ennemy: 

if you click on the coa icon of a player in beta version you have to seek your coa status within all pages, before if ally my coa was on top page in diplomacy section. 

Units on the way : 

If I want to accelerate a raid or call back units quicker, I cannot do it by clicking the icon bottom page as before, I have to open the whol meny, and then click on the good line of my raids, and then I can apply a boost. 

Emporias : coa icons of busy emporias are not same color than real logo coa, sometimes confusing. 

Outside of the city : 

the new narrow wording make very difficult and unconfortable to navigate in the map, finding cities to raid, really better before.Also, it is not possible to use keyboard arrows . 

I will try to send more as i am just reporting here what I can remember, if I can log in again (:-)) I will try to send more

Thank you for your feedback

12 черв. 2018, 13:4212.06.18
10.09.16
8
Dear all, it took an unusual very long time but I can see my cities now, no more error message. 
Agent PavelTechnical Support
12 черв. 2018, 13:4212.06.18
02.07.15
4521

Fortuna said:


first person tried said it worked

what a pitty it was not done before

what about the hours of 50% and 75% they missed?


seriously i am not asking for myself... i ask for all the playes of my coa and server that are suffering for all this... they deserve compensation 

I am afraid we are unable to extend the discounts for certain players.

Compensations are provided in case something has been lost. If the players experienced losses, please ask them to submit a ticket to our support. We will gladly consider all requests.  

Fortuna, I appreciate your cooperation and apologize for the misunderstanding in our communication.

12 черв. 2018, 14:1012.06.18
10.11.15
15
Better .... Question: This update, does it fix some bug in new engine ? 
12 черв. 2018, 19:2012.06.18
04.09.15
2
Please do me a favour and let me know whne this beta test is over. im not going to waste my time waiting at a load screen that gets stuck. i have tried everypossible solution that has been sugessted on this forum.  it is a pity that i have spent so much time and money on a game that i enjpyed playing. i wont be playing till the issues that you created are fixed. goodbye.
13 черв. 2018, 12:1213.06.18
10.09.16
8
Thank you for today's gift due to technical bugs. Cheers, Alef
13 черв. 2018, 13:2913.06.18
20.05.15
6
The weekly Chronos quest asks me to complete 30 daily Chronos quests.  This is impossible to reach because there aren't 30 weekly quests.  Who increased this from 20 to 30?