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[FIX] Game freezing on loading screen and not proceeding to load (PC)

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3 груд. 2020, 08:1203.12.20
231245

[FIX] Game freezing on loading screen and not proceeding to load (PC)

At the moment, numbers of users are experiencing issues with Plarium Play client. Namely, game freezes on a loading screen at the very start of it, without even showing the loading bar.


This is the possible solution:

Delete the folder C:\Users\USERNAME\AppData\LocalLow\Plarium\Raid_Shadow Legends 

The folder AppData is hidden by default so make sure to check the option to see hidden files and folders.


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If you are affected by the loading issue, please let me know in this thread stating whether this worked for you or not. Thanks

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3 груд. 2020, 13:5303.12.20
231245

That actually worked, thank you. 

3 груд. 2020, 21:5103.12.20
231245

Im stuck at "starting services".  Tried the fix.  didn't work for me.  I may try reinstalling but im on super crappy internet so idk.  7Mb/1Mb   :(

3 груд. 2020, 23:1503.12.20
26.02.20
1

Same here, trying to reinstall the game again

10 груд. 2020, 05:3710.12.20
2

Did not work for me. Guess it is time to stop auto pay and quit the game...

28 груд. 2020, 20:0628.12.20
04.04.20
3

i try to log on and it keeps telling me Application folder:

C:/Users/user-hp/AppData/Local/Plarium/PlariumPlay/StandAloneApps/raid/228

There should be 'Raid_Data'

folder next to the executable

3 січ. 2021, 11:4503.01.21
231245

didn't work for me 

3 січ. 2021, 11:4803.01.21
15.04.20
2

SAME HERE STUCK BY AUTHENTICATING.

3 січ. 2021, 11:5003.01.21
02.09.20
2

no way to login. Please fix it !!

3 січ. 2021, 11:5703.01.21
3 січ. 2021, 11:59(відредаговано)
19.03.20
3

Nice Tip to delete the Game. Nothing Helps since 2 Hours. New Year new bugs ? To earn Money you should fix it Remembers me to the y2k Bug. Panic for 1999 to 2000 change, but now 2021 8-))


3 січ. 2021, 12:0003.01.21
15.04.20
2

It didn't work for me.

3 січ. 2021, 13:0103.01.21
231245

It is not a pc- problem. I was in the game when it happened. Now waiting till they've fixed it. 

3 січ. 2021, 13:1203.01.21
02.09.20
2

But it would be nice if Parium finally had an official message what's going on and how long it probably takes to fix the bug.

3 січ. 2021, 14:5803.01.21
13.05.19
3

I've change my password and it worked. I dont know if its a coincidence

3 січ. 2021, 20:4703.01.21
1

"pending" is the message in the pc instaler... help

16 січ. 2021, 22:5416.01.21
15.07.20
1

I  am  freezing  almost  every  other  battle  now    i  have  uninstalled  and  reinstalled game.  its  happening  on  battle  and  when  ranking  up  character.  ANY  fix  ?

17 січ. 2021, 10:4217.01.21
231245

Not working for me


24 січ. 2021, 22:4624.01.21
2

I'm very frusturated.  Not just because I dropped money on this game but because it seems to not work for no reason...  It was literally fine one day and unplayable the next day.  Minecraft works, the internet works fine.  I don't know what to do.  I've tried everything.  Even refreshed my entire PC and started everything over.  Same problem.  It doesn't make sense.

27 січ. 2021, 04:4827.01.21
27 січ. 2021, 04:50(відредаговано)
231245

Im using PC. I tried play shadow legend for the first time but game is basically unplayable. Loadings was taking ages and game was crashing (?) at character choice screen. 

i

And while "playing" game my internet became dead. Can't open any side (yt, twitch etc.). I follow this guid and delete files, try open game - next reinstall entire client - try open game, next again delete files, run in compatibility with win 8 and i manage to play only like 5 sec deeper in game. I stuck in never ending loading scene at first summon. With still dead internet, no yt, no twtich. 

28 січ. 2021, 14:2728.01.21
231245

Well if this doesnt work for you, I would recommend deleting the whole Plarium Play client and doing fresh installation using setup downloaded from official Plarium webpage.

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