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Not receiving points for tournament

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8 трав. 2019, 22:4508.05.19
12.03.19
1
I have had problems all day it was stuck on 720 points then froze, reloged in after the maintenance break and my points went up to 1718, but I have earned more points than that as i already have the 2k reward. Also during maintenance the game crashed and I lost a cb key. Please correct my points. 
8 трав. 2019, 22:5708.05.19
3

I'm having the same issue, Android as well 


8 трав. 2019, 23:2908.05.19
220851

Same issue for me too. I estimate I'm at least 1,000 points lower than I should be, could be a lot more.


Pretty hard to justify spending cash/gems on a tournament when you have no idea if the points are going to count!


As mentioned above though, seeing as 1st wins on Dungeon and Campaign stages are so crucial, having some way to track whether they've been done for a tournament already would also be super helpful.
8 трав. 2019, 23:5508.05.19
28.11.16
2

 had intermittent connection errors for several hours, in the middle of the battles that I fought, an error appeared at the end and I could not collect the rewards.

In battles that ended successfully I could see the score earned for the tournament, but my global ranking was frozen more than 10 hours ago.

you must give us one more day to participate in the tournament after you fix this problem or give us directly the prizes that because of you we can not charge. We spend our resources to win the prizes but the game does not work

9 трав. 2019, 00:0309.05.19
220851

Got back on about 12 hours later played a number of campaigns and dungeon battles got kicked off again still stuck at 233. 

All 3 events are really messed up at this point.
9 трав. 2019, 01:0309.05.19
08.05.19
1
I've been having the same issue on Samsung S7 where I'm only apparently in the 600 points and yet on the right hand side it clearly shows I've already achieved over 2000 but others are updating on the leaderboards and mine aren't 
9 трав. 2019, 01:3409.05.19
1
Yeah it would be nice to see my actual points move after seeing everyone in my group go up but me.
9 трав. 2019, 02:1909.05.19
220851

Same issue here. Others scores are updating but not mine. Stuck at ~1800 even though I got the 2k reward. Hoping it's just a bug in showing the points and not actually losing them. 

9 трав. 2019, 04:5309.05.19
22.03.19
1
Same here. Using iPhone 6S. Played many campaigns and Arena battles and have 0 points. I'm not even showing up on the Achievement side. After each battle, it says I earned points, but absolutely nothing on the tournament screen. 
9 трав. 2019, 06:2509.05.19
220851
Same issue, I’m using an IPhone 7, played arena, new campaign stages, dungeons, and my tournament screen only registered 198, then ignored most of my advances in all the different fields.
9 трав. 2019, 06:5209.05.19
220851
Absolutely crap same thing happened to me I was first by miles and intended to stay that way now I'm 4th as it's only affecting me in my tables. Does anyone from raid even read this? 
9 трав. 2019, 06:5609.05.19
9 трав. 2019, 07:15(відредаговано)
31.03.19
1

Same problem here... Spent alot of time and energy and still at 0

9 трав. 2019, 07:0209.05.19
31.03.19
1
Sitting at 0 tournament points, even though I was able to collect void shard at 2000 point earlier today . Watching people still climb in rank to the top 5 where I would be at . 
9 трав. 2019, 07:0909.05.19
220851

Same here. It worked at first so I got to 227, but then it stopped


9 трав. 2019, 07:4809.05.19
29.04.19
1

Same here. My  Points froze  at  1.733 but I already  receivd the reward for 2.000 points and did  several Arena battles after that to test.

9 трав. 2019, 22:5109.05.19
16.03.19
1
Same here. I received the 6k points reward and the counter was showing 0 and now it started counting and for today I only reached 6k again. So it seems that I won't be able to reach 10k even when I already had 6k. What a waste of time, energies, coins and gems.
26 черв. 2020, 09:5426.06.20
26 черв. 2020, 11:25(відредаговано)
10.09.16
2

Game is not giving me points for Ice Golem Tournament.  I was in 3rd place with an hour and a half to go.  At 1300 points fought 5+ times trying to keep ahead of player JoJo the Grey with 1253.  Checked back I still have 1300 and JoJo the Grey overtook me to 1334, dropping to 4th place. Wasted effort and energy, also wasting time writing this bug report.  Lost (at least) reward of 2 Sacred Shards  and potential to hit 1525 for 13 XP potions.   

I did not check to see if I was also cheated out of Dungeon Diver event points.