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Not receiving points for tournament

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May 8, 2019, 13:0705/08/19
220851

Not receiving points for tournament

Samsung Galaxy S10

Android 9.0

I have won several arena battles, completed several different campaign locations, and done a couple of dungeons. After each one of them, a screen comes up saying I have won "X" tournament points. I go back and check my tournament standings, and I am still sitting a 0 points. Some people in my bracket have points, but I am still at 0. I have logged out, waited an hour, and the points are still not updated.




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May 8, 2019, 13:0905/08/19
Aug 7, 2019, 15:03(edited)
05/24/19
5
Same issue here, It started good but now capped at 420 points even though cleared event shows points received. Wish I noticed earlier before burning 500 energy
May 8, 2019, 13:1205/08/19
220851
Same issue - 13 fights @60pts each.  No points were added to my total.  Happy hunting
May 8, 2019, 13:1605/08/19
03/28/19
1

I am having the same issue, and also using an Samsung Galaxy tablet. Screenshot attached, note I have received rewards for points on the right, but my name (Vigilax) shows 0 points on the left.



May 8, 2019, 13:2005/08/19
220851

just did 10 arena fights in a row - 700 points and got 0.  believe I got screwed out of some campaign rewards too - wasn't watching it closely enough apparently

can we get a way to know what dungeon and campaign steps we already claimed from?


May 8, 2019, 13:2705/08/19
220851

I am having the same issue, and also using an Samsung Galaxy s9+. I note I have received rewards for points on the right, but my name (isilothar) shows 0 points on the left.


May 8, 2019, 13:3005/08/19
03/08/19
1

Samen issue here. Points stopped hat 1522


May 8, 2019, 13:4105/08/19
02/11/19
2
Same here. Hit 1360, gone through a lot of dungeons and brutal campaign before I checked how my rewards were looking and I hadn't moved. Tried restarting the game with no result.
May 8, 2019, 13:4705/08/19
1
Same issue. Capped at 557 and should be well over 1,000
May 8, 2019, 14:0505/08/19
05/07/19
1

Same issue got stuck at 424 points and used 350 energy with no score...it sucks.

reported this issue a while back but got response.

And cant find my name in the global leader-board too
May 8, 2019, 14:1705/08/19
May 8, 2019, 14:22(edited)
220851
Same thing. Stuck at 969 :( spent arena points and passed a part of campaign. /-:
May 8, 2019, 14:3605/08/19
03/24/19
1
Same, points stopped at 120 after winning 15 arena games, about 10 dungeons, and some campaihn levels. GG
May 8, 2019, 16:0405/08/19
1
Same here. It seemed that collecting my progression prize it stopped showing any points progress on the tournament. 
May 8, 2019, 16:1005/08/19
03/04/19
2
Ditto, bit annoying that I didn't check the points tally before realising I was wasting time
May 8, 2019, 16:2805/08/19
Aug 7, 2019, 15:03(edited)
05/24/19
5
Any news or updates regarding the issue?
May 8, 2019, 17:2305/08/19
2
Same issue - stuck at zero points despite earning them. Doesn't bode well for such a short duration tournament. 
May 8, 2019, 17:3505/08/19
220851

Have never been able to get points added to total.

When playing game it says I earned points but nothing gets added 
May 8, 2019, 18:0205/08/19
03/21/19
3

Sony Xperia


Same as every one else here,  battles won but points zero,  not a happy hunter. 
May 8, 2019, 18:0505/08/19
220851
Having the same issue. Stopped at 113 and I should be over 1000 by now. 
May 8, 2019, 20:4805/08/19
220851
Still not updating after maintenance... hope there’s a fix soon or comp for wasted energy and arena coins...
May 8, 2019, 22:2405/08/19
220851
Having the same issue.