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Not receiving points for tournament

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8 трав. 2019, 13:0708.05.19
220851

Not receiving points for tournament

Samsung Galaxy S10

Android 9.0

I have won several arena battles, completed several different campaign locations, and done a couple of dungeons. After each one of them, a screen comes up saying I have won "X" tournament points. I go back and check my tournament standings, and I am still sitting a 0 points. Some people in my bracket have points, but I am still at 0. I have logged out, waited an hour, and the points are still not updated.




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8 трав. 2019, 13:0908.05.19
7 серп. 2019, 15:03(відредаговано)
24.05.19
5
Same issue here, It started good but now capped at 420 points even though cleared event shows points received. Wish I noticed earlier before burning 500 energy
8 трав. 2019, 13:1208.05.19
220851
Same issue - 13 fights @60pts each.  No points were added to my total.  Happy hunting
8 трав. 2019, 13:1608.05.19
28.03.19
1

I am having the same issue, and also using an Samsung Galaxy tablet. Screenshot attached, note I have received rewards for points on the right, but my name (Vigilax) shows 0 points on the left.



8 трав. 2019, 13:2008.05.19
220851

just did 10 arena fights in a row - 700 points and got 0.  believe I got screwed out of some campaign rewards too - wasn't watching it closely enough apparently

can we get a way to know what dungeon and campaign steps we already claimed from?


8 трав. 2019, 13:2708.05.19
220851

I am having the same issue, and also using an Samsung Galaxy s9+. I note I have received rewards for points on the right, but my name (isilothar) shows 0 points on the left.


8 трав. 2019, 13:3008.05.19
08.03.19
1

Samen issue here. Points stopped hat 1522


8 трав. 2019, 13:4108.05.19
11.02.19
2
Same here. Hit 1360, gone through a lot of dungeons and brutal campaign before I checked how my rewards were looking and I hadn't moved. Tried restarting the game with no result.
8 трав. 2019, 13:4708.05.19
1
Same issue. Capped at 557 and should be well over 1,000
8 трав. 2019, 14:0508.05.19
07.05.19
1

Same issue got stuck at 424 points and used 350 energy with no score...it sucks.

reported this issue a while back but got response.

And cant find my name in the global leader-board too
8 трав. 2019, 14:1708.05.19
8 трав. 2019, 14:22(відредаговано)
220851
Same thing. Stuck at 969 :( spent arena points and passed a part of campaign. /-:
8 трав. 2019, 14:3608.05.19
24.03.19
1
Same, points stopped at 120 after winning 15 arena games, about 10 dungeons, and some campaihn levels. GG
8 трав. 2019, 16:0408.05.19
1
Same here. It seemed that collecting my progression prize it stopped showing any points progress on the tournament. 
8 трав. 2019, 16:1008.05.19
04.03.19
2
Ditto, bit annoying that I didn't check the points tally before realising I was wasting time
8 трав. 2019, 16:2808.05.19
7 серп. 2019, 15:03(відредаговано)
24.05.19
5
Any news or updates regarding the issue?
8 трав. 2019, 17:2308.05.19
2
Same issue - stuck at zero points despite earning them. Doesn't bode well for such a short duration tournament. 
8 трав. 2019, 17:3508.05.19
220851

Have never been able to get points added to total.

When playing game it says I earned points but nothing gets added 
8 трав. 2019, 18:0208.05.19
21.03.19
3

Sony Xperia


Same as every one else here,  battles won but points zero,  not a happy hunter. 
8 трав. 2019, 18:0508.05.19
220851
Having the same issue. Stopped at 113 and I should be over 1000 by now. 
8 трав. 2019, 20:4808.05.19
220851
Still not updating after maintenance... hope there’s a fix soon or comp for wasted energy and arena coins...
8 трав. 2019, 22:2408.05.19
220851
Having the same issue.