I came to this game accidentally, but still here because it's really interesting. And even if I hate farming I'm still here, but I would just really second other players here that you develop your own strategy and don't really work with players.

There are a lot of suggestions coming: champions enhancements, removal of brews and mystic shards on higher levels of dungeons etc, but you still keeping telling "we think about it, it's in our plans" etc and releasing new champions even if it's overflowing.

I work in projects with more or less similar sprint delivery model, but I can always tell in which sprint which feature/fix will come. And for simple "soon" my end users would kill me.

Just two personal examples:

-HP Burn was promised by Marius to be fixed soon in March - the bug is still there and I would really prefer using a Wretch without bug than some brand new champ.

-I had a bug with missing 3 legendary skill tomes, but all 3 my tickets from mobile were closed, 2 requests from PC and 5 forum posts jsut simply ignored... this is not a work with end users.

I'm one of those who still feel like they take us for monkeys when the ask us to vote for them xD And even more reading they care about our opinion !

This game is the only one i went to rate 1 star on google play because of the way it try to fool its player base. I wanted so much to warn people this game is not a free to play but a pay to win.

They don't care about free players as they don't need them. A free player is usefull when players can interract with each others. But in this game there is no player interactions except for the clan boss. Arena team could be bot team it wouldn't even matters.

So for RSL, free players are a charge for server (which cost money) that doesn't pay back.

They have decided to handle that situation by frustrating as much as possible free players to make them quit, or eventually pay.

But i'm pretty sure a community maanger will come and say something like they are deeply sorry about the way we feel, RSL has always taken care of all their players, etc etc etc.

I'm just not sure if they are really believing what they write, or if they think we'll end up believing words against facts if they repeat them enough times.

Keep selling out to youtube sponsors for new players to prey upon and you will find Raid going down the toilet and everybody is left a loser. You're overdoing the publicity stunts without actually improving your game and image.

GranTorino said:

Keep selling out to youtube sponsors for new players to prey upon and you will find Raid going down the toilet and everybody is left a loser. You're overdoing the publicity stunts without actually improving your game and image.

I don't know if i completely understand your point, but if i do then they ignore the raid youtubers as well. Most of them as i watch a few of them daily are just as frustrated and are trying to enact positive chance. Whoever is In charge doesn't listen to their critisism either.

Plarium just needs to finally get towards their player base.

1) Earning money on hardcore events and tons of gems with 0.5% legendary chance can make a few people dish out thousands of dollars, but high paywalls are never a good thing, as f2p people see the amount they have to spend and quit in most cases.

This is the place where less greed may make player base friendlier and actually earn more. Less aggressive and more beneficial deals may actually get you higher pay rate! When I first saw the deal for 5 dollars I liked it: you get 10 brews, 3 energy potions, ancient shard, XP banner and 3 arena coin packs... that is deal done right, as it gets you a lot of useful stuff for 2 cups of coffee price. DEAL! But when you push the ads for $50-$100 deals, that's like 2-3 console titles that will have me entertained for MONTHS!? for a measly chance of getting something worthwhile? No thanks.

2) Work with your community. I mean, stay in contact, listen to what people ask for! Nobody likes when they are being ignored, and yet you just don't want to work with us. Idea of Faction wars was great, but come on, how should we do that if we can only have 100 characters + 200 in the vault!? Why do I have to get those green shards when I don't need them? a few thousand just lay there for nothing but daily 3 character summon. Fixing old champions? Introducing QoL improvements people ask for?

Come on guys, get it right already! 

SETHNESS said:

Actually even P2W peeps R getting sick of it...

One of my clan quit cuz after 1K energy in Dragons den the ghoulish ranger wouldn’t drop during the jack fusion! 

Most of the popular Youtubers Actually starting to just play other games! And I’m kinda getting tired of the Insane hard events too...

I make a lot of posts about everything and I'm sick of saying the same things...

and I'm really sorry this game is going to shut down BCS I really love to play RSL

but game milking whales and whales almost milked game so something needs to explode

(when I say love I mean when I have energy after that game is boring u don't have what to do so we need more energy)

some of the big whales are mad u can see here https://www.youtube.com/watch?v=nb6wC3-URnI&t=41s

plarium should start listening to what  players are saying!!!

maybe plarium think we are retards and they don't need to listen us,just give us events and more champs 

and like we will be happy...

with more  champs mean less % to pull CA and here in this game everything is about CA

and we got a roadmap which should be finished by the end of 2019 but i cant hear anything about new patch

there are so many things missing here,a lot of fixes needed here so this game even can be nominated 

You completely ignore and disregard your customer feedback, yet now you expect us to vote for you?  Lmao, I don't think so.

I hope you can be receptive to constructive criticism, because you're about to get a LOT of it...

And please don't play ignorant.  You all know very well you are completely ignoring us.  It is reflected in all the content outside of what your company is able to regulate.  YouTube, Reddit, Discord (outside the official one, which is toxic and regulated by highly unprofessional staff).  When you act like you are unaware that we are being ignored, it's even more insulting.

In summary, a few of the many things we keep bringing up in countless videos and other content:

1)  The limited space in vault (and artifacts) - It should have been expanded with the release of Faction Wars.  And the excuse your company has used that you don't want people hoarding the champions needed for fusions is disgusting.  It is an example of your company's greed getting the best of you.  And in fact you limiting the space is hindering your sales rather than helping them.  Look at how many content creators like myself stopped purchasing shards because we have no room for them.  If we buy champions with our hard-earned money, we should have EVERY right to save whatever we purchase.

2)  The horrid interface for vault and artifacts - We can't see the faction of vault champions, can't sort them, and it is a huge clutter that we can't organize any way whatsoever.  I don't farm dungeons anymore because I have no room for the gear.  I am trying to sort my gear for my Faction Wars champions, and it is challenging to find the optimal sets.  While this is not as huge of an issue as #1, it is an additional issue brought up countless times now.

3)  Champion imbalances - Players have brought this up countless times as well.  Your company "balances" a few champions every few months.  Meanwhile, you release at least quadruple the amount of champions you "balance" within that timeframe.  Essentially, you keep putting more garbage on the trash heap.  And we all know why - it is again greed.  Your company thinks that new champions are what sell.  However, to new players, ALL champions are new.  And to vets, the most needed thing when it comes to champions is balancing them!  We have ZERO options when it comes to who we use.  It all comes down to who is god-tier that you have and can use.  I can't play with champions I like the look of or for any other RPG type of purpose.  I get funneled down to what I NEED to use.  And I used "balance" loosely considering more often than not, the modifications don't do any good, because you don't listen to us on how to balance the champions (ex. Tomb Lord, who is now worse than prior to when he was modified).

4)  Faction Wars - Where do I begin on this one?  I love the concept of Faction Wars.  It let me put champions to use that I just had sitting in my vault.  However, the effort does not equal the rewards.  It would cost us literally thousands of dollars worth of in-game purchases just to max out all the gear needed for Faction Wars.  And yes, I know a nerf is coming to Faction Wars.  However, even then, the rewards are not that great.  And words cannot explain how irritating it is that I can use a 5-star glyph, and because of bad RNG, end up with the same bonus stat that I could from a 1-star.  The glyphs aren't that spectacular, and the rewards from clearing the content aren't either.  If someone can take down the stage 14 boss, they certainly aren't going to need an epic tome.  The rewards are insulting, which ties into #5...

5)  Ultra Nightmare rewards - My old clan (and many I know of) never bothered working their way up to UNM.  Why?  Because I was one of the first, and when they saw that the rewards I was getting were no better than theirs, they all responded pretty much the same, "why am I going to spend hundreds of dollars on this game and countless hours trying to work my way up to UNM when the rewards don't even seem any better?"  Sure, the artifacts tend to be higher star ratings on average, but the stats on them are usually garbage 99% of the time anyway, so no one really cares.  We can farm dungeons for better gear in a much faster fashion.  So again, why bother when the rewards aren't there to justify it?

6) God-Broken Champions - Two names say it all - Hegemon and Roshcard.  I mean your company was so desperate to sell shards that they broke their own game's mechanics.  Hegemon is absolutely disgusting.  When you break your own game's mechanics, that it is the beginning of the end to a game.  There are countless videos all over YouTube showing how god-broken Hegemon is.  And Roshcard is not far behind.  I mean blocking damage for two turns?  You know he is the main foundation of immortal teams.  A couple Roshcard and a Renegade or Pain Keeper and you cannot die.  Yet he goes completely unchecked.

7)  Cost of In-Game Items - It would cost $300 worth of in-game purchases to max out the current Brakus fusion champion's skills (7 pack of legendary tomes cost $100 and he requires 16 tomes).  I opened $80 worth of void shards I collected all to get nothing but trash rares and a couple epics (that were trash as well), and this was during a "double chance" event!  Each sacred shard costs about $20-25 on average, and you need 17 of them to have even a modest chance at a legendary (so, about $340+ average for each legendary).  Your company doesn't seem to understand that the exorbitant prices are killing retention.  Imagine the feeling of someone who earns an average income, say $12/hr, and spends a large portion of their paycheck on this game, all to get trash champions.  It's also why your company has so many disputes and BBB complaints.  If your prices were more reasonable or chances at something decent were better (which again ties into balancing), your wouldn't have nearly as many people rage-quitting.

I could give plenty more that I feel needs overhauls, but those 7 are the ones I know the general public complain about the most, yet are completely ignored.  The only thing worse than being frustrated with a company is when the company shows you they don't care.

I keep playing because I keep hoping that eventually, someone will clean house over there at Plarium and start incorporating some morality and respect for the players.  Honestly though, if it weren't for me having the YouTube channel, I would have quit this game months ago.  The majority of the people that I know used to play when I first started 6 mos ago or so don't play anymore, and with their reasons, I can't blame them.

I offer these criticisms not to be rude, but to try to help.  Your players are crying out, not being heard, and moving on to other venues where they are heard, treated better, don't have to spend hundreds or even thousands just for a little entertainment, etc.  The fact this game was even nominated with its reputation astounds me.  However, until you start listening to your players, you aren't getting my vote.  Even one of your top content creators made it clear recently that if some of these changes aren't made within the next few months, he is quitting the game.  He has almost 18k subscribers, and most his subscribers feel the same way, exemplified in his comments section.  Start listening or watch Rome burn to the ground...

numenor said:

who the fuck want more stupid champs...

with more  champs mean less % to pull CA and here in this game everything is about CA

OMG, yes!!!  They keep watering down the CA champions.  Numerous people in my clan have quit simply because the chances of getting a CA champion are so low these days, and without one, you can't touch UNM. 

And their current solution to that is inane - make the new upcoming clan boss strong against CA.  Doesn't change the fact that UNM is dependent on it.  It's like "Oh, you just had that leg sawed off?  Ok, here's a band-aid for your other leg."  Instead of fixing problems, they throw red herrings out all over the place.

AscendantGod said:

numenor said:

who the fuck want more stupid champs...

with more  champs mean less % to pull CA and here in this game everything is about CA

OMG, yes!!!  They keep watering down the CA champions.  Numerous people in my clan have quit simply because the chances of getting a CA champion are so low these days, and without one, you can't touch UNM. 

And their current solution to that is inane - make the new upcoming clan boss strong against CA.  Doesn't change the fact that UNM is dependent on it.  It's like "Oh, you just had that leg sawed off?  Ok, here's a band-aid for your other leg."  Instead of fixing problems, they throw red herrings out all over the place.

And if they were to nerf CA, they would lose at least 10% of their players, if not more.  So many people have spent so much time and money building their CA groups that it's WAY to late to modify it so it isn't so OP.  The sensible thing would be to provide more CA champions in the game.  But, I'm sure the reason they don't is because they think it would hurt sales.  Lower chances in their eyes means more purchases.  They don't seem to acknowledge that it is actually the #1 reason people quit.

when you see how much time it takes for a moderator to respond,you start to ask yourself what I am doing here

last post from CIRILLA before 4 day LoL + they have nothing to say bcs they know most of the things we said we were right 

I'm happy that hearthstone has released a battleground so I can at least play something

for me how this going RLS is JOKE u can play 15 min dung or to farm 12-3 + arena 10 min + cb 15 min

so around 40 min and when u finish this u need to spend money to play or to wait 10 h ahaahhaaha

AscendantGod said:

6) God-Broken Champions - Two names say it all - Hegemon and Roshcard.  I mean your company was so desperate to sell shards that they broke their own game's mechanics.  Hegemon is absolutely disgusting.  When you break your own game's mechanics, that it is the beginning of the end to a game.  There are countless videos all over YouTube showing how god-broken Hegemon is.  And Roshcard is not far behind.  I mean blocking damage for two turns?  You know he is the main foundation of immortal teams.  A couple Roshcard and a Renegade or Pain Keeper and you cannot die.  Yet he goes completely unchecked.

A high resistance team easily counters a Hegemon... For Roschard, you just need to outspeed him or have a buff removal in your team, it's not that hard. No one wants them to nerf champions, even void legendarys, since this game is mostly PVE. 

I'm sorry i don't know how to stop quoting lol

I can tell everyone has opinions about whether to/ not to vote for RSL. In fact, a few players were talking on a thread about why NOT to vote for RSL. "Plarium loves its money, Plarium ignores player's requests," etcetera. Those are the things that we said.

We were voicing our opinions. We were not disrespectful to mods, we did not swear, and we did not use all caps. We simply stated our frustration at Plarium and encouraged against voting for RSL.

And our topic was DELETED! Guess we made Plarium feel uncomfortable... lol

Plarium, this is totally obnoxious and unfair. You should not just delete a thread that you don't like. 

tuexiazz said:

AscendantGod said:

6) God-Broken Champions - Two names say it all - Hegemon and Roshcard.  I mean your company was so desperate to sell shards that they broke their own game's mechanics.  Hegemon is absolutely disgusting.  When you break your own game's mechanics, that it is the beginning of the end to a game.  There are countless videos all over YouTube showing how god-broken Hegemon is.  And Roshcard is not far behind.  I mean blocking damage for two turns?  You know he is the main foundation of immortal teams.  A couple Roshcard and a Renegade or Pain Keeper and you cannot die.  Yet he goes completely unchecked.

A high resistance team easily counters a Hegemon... For Roschard, you just need to outspeed him or have a buff removal in your team, it's not that hard. No one wants them to nerf champions, even void legendarys, since this game is mostly PVE. 

I'm sorry i don't know how to stop quoting lol

High resistance leaves you susceptible to glass cannon teams, as more resistance has to come at the expense of something.  Plus, if they have Hegemon loaded up with a ton of crit damage, his initial hit even without the debuffs can be devastating.  The problem is, in order to take Hegemon, you need to have a composition geared specifically to handle him.  And even when you do, it does not stop the fact that he gets first attack no matter what you do, giving their team the upper hand.  No matter how you look at it, he breaks game mechanics and NEVER should have been made in the first place.

As far as Roshcard, your way to handle him is the same as anyone else in arena - be faster.  Still doesn't change the fact that his buff is god-broken.  And again, you have to make a composition specifically built to handle him (buff removal) if you aren't fast enough.  Again, it's just completely unreasonable and OP.

Sheep W said:

I can tell everyone has opinions about whether to/ not to vote for RSL. In fact, a few players were talking on a thread about why NOT to vote for RSL. "Plarium loves its money, Plarium ignores player's requests," etcetera. Those are the things that we said.

We were voicing our opinions. We were not disrespectful to mods, we did not swear, and we did not use all caps. We simply stated our frustration at Plarium and encouraged against voting for RSL.

And our topic was DELETED! Guess we made Plarium feel uncomfortable... lol

Plarium, this is totally obnoxious and unfair. You should not just delete a thread that you don't like. 

This is how they have always handled problems - sweep it under the rug.  They did the same thing when everyone was furious about the Foli paywall.  It was bad enough that they did it, but to then try to cover it up instead of admit their wrongdoing made it 100x worse.  They deleted dozens of threads, gave four of my clan members temporary forum bans, and it was absolutely disgusting.  I know so many people that quit back then, yet they don't get it.

They can hide honest reviews and feedback on their forums, but the complaints with the BBB, consumer affairs, Reddit, etc. speak for themselves, and there's nothing Plarium can do about that.

Ok I have wished for a while that someone would say something about how people disparage each other in the game chat and forum. And always about whether you pay or not. I have been both a free to play and finally a paying customer so I can understand why you might feel the way you do. I'm hoping with a little bit of knowledge. If you pay and talk trash about the people who don't you need to understand that the numbers are on the side of the non-paying player. They are the majority of the population of almost any game worth playing. And the pay only game really suffer because as ingenious as the developers are the are few and not nearly as inspired as the players coming up with all the ideas that get put in the game via the data gathered from the game and venues like this forum.  They're the real reason the game evolves as fast as it does. And anyone upset with the paying players should consider that they are the only reason this type of game exist at all. It MUST make money or it will not be made.  that the game must have them to exist and continue or who would pay the salaries of all the employees. They know and understand that paying will give some advantage but not too mush or non-paying players leave so they keep advantage to a minimum. Shards only give a small chance of something good and have you ever wondered why a company a lot of you claim is greedy would place limits on the things they sell. Look on the adds you complain about and remember the 0/3 in that add is there to keep advantage to a minimum. And finally its a Game. And a game we all love and want to support in our own way. I think we can agree on at least this point. 

I was banned from discord for just mentioning the fact they do this. My exact words were-

They like to freeze chat when thing are not going their way.

Boom kicked from server

AscendantGod said:

Sheep W said:

I can tell everyone has opinions about whether to/ not to vote for RSL. In fact, a few players were talking on a thread about why NOT to vote for RSL. "Plarium loves its money, Plarium ignores player's requests," etcetera. Those are the things that we said.

We were voicing our opinions. We were not disrespectful to mods, we did not swear, and we did not use all caps. We simply stated our frustration at Plarium and encouraged against voting for RSL.

And our topic was DELETED! Guess we made Plarium feel uncomfortable... lol

Plarium, this is totally obnoxious and unfair. You should not just delete a thread that you don't like. 

This is how they have always handled problems - sweep it under the rug.  They did the same thing when everyone was furious about the Foli paywall.  It was bad enough that they did it, but to then try to cover it up instead of admit their wrongdoing made it 100x worse.  They deleted dozens of threads, gave four of my clan members temporary forum bans, and it was absolutely disgusting.  I know so many people that quit back then, yet they don't get it.

I said:

I can tell everyone has opinions about whether to/ not to vote for RSL. In fact, a few players were talking on a thread about why NOT to vote for RSL. "Plarium loves its money, Plarium ignores player's requests," etcetera. Those are the things that we said.

We were voicing our opinions. We were not disrespectful to mods, we did not swear, and we did not use all caps. We simply stated our frustration at Plarium and encouraged against voting for RSL.

And our topic was DELETED! Guess we made Plarium feel uncomfortable... lol

Plarium, this is totally obnoxious and unfair. You should not just delete a thread that you don't like. 

I actually got a considerate response from a moderator on this topic. Forum rules state that you are not allowed to be offensive to Plarium-- now whether that means I cannot call Plarium a bad name, or if that means I cannot say anything negative about Plarium whatsoever, I am not sure.

Either way, I think Plarium can use this rule to their advantage. They can either rightfully delete posts that just spew out a bunch of curse words at Plarium, or they can unfairly delete posts that simply express frustration. 

I appreciate the mod response-- https://plarium.com/forum/en/raid-shadow-legends/674_game-discussion/171444_i-am-not-voting-till-you-wake-up-to-the-reality/-- and I really do hope to see and not just hear about the said QoL changes.

And, yes, we all deserve a voice. 

Hello! Thank you, guys, for sharing your thoughts with us. I won't say that your comments do not sting, but at the same time, we do realize that you provide us with constructive criticism and reacting properly to things like that is the way to success.

First of all, I would like to say that most of the things that you have mentioned in this thread as something you would like to see implemented in the game (Vault and Artifacts storage improvements, champions re-balance, Faction Wars rework, new events and tournaments, and many others) are going to appear in the game with 1.12 release, which is very close and we keep fingers crossed that everything goes as planned and we get it out very-very soon. We are also working actively on the future releases, the roadmap is still on, of course.

Secondly, the current Fusion is intended to be very hardcore, we thought we would give a real challenge to avid champions collectors, that's why we recommended assessing your resources and the time that you can spend on the game before deciding whether or not you would like to go for the ultimate reward. There will be more fusions, of course, with various kinds of accompanying in-game events.

I would also like to assure you that the existing counterattack meta in the game is going to be balanced with new mechanics (Skills, bonuses, etc.), so not having a CA champion on your team will not hurt that much anymore. 

We will keep buffing the champions that have been underperforming and adjusting the champs that break the intended game balance in one or several areas in the game. 

Last but not least, guys, we do read absolutely all of your comments and we are trying hard to make you happy with our game. We will keep working on improvements in all areas and we do hope that you will be able to see them live in the game in the nearest future.

Cirilla said:

Hello! Thank you, guys, for sharing your thoughts with us. I won't say that your comments do not sting, but at the same time, we do realize that you provide us with constructive criticism and reacting properly to things like that is the way to success.

First of all, I would like to say that most of the things that you have mentioned in this thread as something you would like to see implemented in the game (Vault and Artifacts storage improvements, champions re-balance, Faction Wars rework, new events and tournaments, and many others) are going to appear in the game with 1.12 release, which is very close and we keep fingers crossed that everything goes as planned and we get it out very-very soon. We are also working actively on the future releases, the roadmap is still on, of course.

Secondly, the current Fusion is intended to be very hardcore, we thought we would give a real challenge to avid champions collectors, that's why we recommended assessing your resources and the time that you can spend on the game before deciding whether or not you would like to go for the ultimate reward. There will be more fusions, of course, with various kinds of accompanying in-game events.

I would also like to assure you that the existing counterattack meta in the game is going to be balanced with new mechanics (Skills, bonuses, etc.), so not having a CA champion on your team will not hurt that much anymore. 

We will keep buffing the champions that have been underperforming and adjusting the champs that break the intended game balance in one or several areas in the game. 

Last but not least, guys, we do read absolutely all of your comments and we are trying hard to make you happy with our game. We will keep working on improvements in all areas and we do hope that you will be able to see them live in the game in the nearest future.

There's no reason it should sting.  It's nothing personal against you.  You're just doing your job.  However, with how active you are on these forums and Discord, I think you are well aware how little Plarium listens to the players.  It is showing up left and right in content creators videos as of late.

A huge problem is that your company keeps spewing out more champions than it balances, thereby increasing the severity of the imbalances.

As far as balancing CA, when you give us vague explanations like that, it makes everyone wary.  Any time we ever get vague responses, it usually results in something that upsets the community as a whole (like a nerf to CA, which would absolutely cause another Foli response from the community with how hard all of us worked to build our CA groups).  Adding new content that doesn't work quite as well with CA is one thing, but to nerf something after people have spent hundreds or even thousands on those groups would be a deal breaker for a lot of people.

And oftentimes, when Plarium "buffs" champions, they do more harm than good.  Like Tomb Lord.  Multiple threads consistently pointed out his issues and what needed to be fixed.  It was fairly straightforward and consistent from those who had experience playing with him.  Instead, Plarium took a completely different route with him that made no sense, made him god-broken on Spider for a day, and then nerfed him right back to where he was prior to the modification.  Personally, I think he is even worse now considering he is dependent on 100% crit rate, which with his kit and dependency on atk, makes zero sense.  He either hits ok but dies almost immediately, or he survives but doesn't do enough to make him worthwhile in a group (at least for end-game).

The thing is, I do believe that YOU as a person want us to be happy.  Plarium as a whole doesn't care.  They have consistently demonstrated that they only care to do what is profitable, not what appeases the players.  And for us, THAT stings.

I believe a moderator already forwarded the video along, but in case anyone else cares to review it, I did my best to cover what the community as a whole has the biggest issues with here:

https://www.youtube.com/watch?v=Wa38AGbr7nI&t=2s

And please consider this too... My channel is still fairly new.  As such, I don't tend to have a whole ton of viewers yet.  This video has had more thumbs up on it than any other video I have ever done to date, and by FAR.  That says a lot about how people feel about not being heard. 

Oh, and to add in regards to what you said about making the current fusion so challenging:

1)  He's not worth it.  The Umbral epic is better than him.  If you were going to make it that difficult to fuse a champion, at least give us something that's worth it.

2)  He needs 16 tomes as a sub-par legendary.  Since each pack of 7 tomes cost $100 each, that is $300 in purchases just for the tomes for him, let alone the energy to farm everything for him.