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WHEEL OF UNFORTUNE STRIKES AGAIN

WHEEL OF UNFORTUNE STRIKES AGAIN

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Alyona KolomiitsevaCommunity Manager
17 серп. 2017, 10:1717.08.17
17.09.15
8278
Trouble said:

Aaaaaaand .... the wheel is stuck again! 3 days on a row 50% rebate on Improvements. Sighhhhh, getting so sick of this.
3 days is not a bug yet :) It happens quite often
17 серп. 2017, 19:1017.08.17
30

Aahaa! Okay! And when is it considered a bug? After 5 days, 1 week, 2 weeks? 


Thanks for the replay :-)
CrowbarModerator
17 серп. 2017, 21:5517.08.17
07.03.16
2355
Trouble said:

Aahaa! Okay! And when is it considered a bug? After 5 days, 1 week, 2 weeks? 

I had improvements for about a week, and then they started to change. Back to the usual useless stuff now.
1 верес. 2017, 23:2501.09.17
20.02.17
11
FeistyFiona said:

Mine has been stuck on Skins the past week or so. This was not the first time it happened though. A few months ago, I think it was stuck on Barrels. 

1 верес. 2017, 23:2701.09.17
20.02.17
11
Mine has been stuck on skins for a couple of months - ever since I used the offer to purchase a skin. It's like the system thinks that having bought one I clearly want to keep buying them and now I get no other offers.
9 верес. 2017, 13:1009.09.17
9 верес. 2017, 14:34(відредаговано)
108
It is sad to see when this post started and we continue to have problems with it, business as usual.  I haven't kept track but at least 6 of my last 10 discounts have been skins.  The others are barrel discounts.  I am hearing that the other servers (I am on Pirate Bay) are getting 80% off Units and Dread discounts, etc.  It has been so long since I have seen a discount like that I had thought maybe you just cut a bunch of things from the wheel.  Now I see they are still there as the other servers have them.  I'm sure there is a way someone can search through and see what a person's had for discounts, yes it may take some time but isn't a support team paid to FIX things not give us the same run around answers we get from the unpaid people here.  It is starting to make me wonder if they have a Support/Development team... it almost makes sense.  Something breaks so develop some new useless features and say we're working on those issues until we give up on them.  Update* Sorry, I have also gotten a couple of Boost discounts, wohoo.
12 верес. 2017, 09:2912.09.17
13 верес. 2017, 20:05(відредаговано)
29.02.16
2645

ASH said:


It is sad to see when this post started and we continue to have problems with it, business as usual.  I haven't kept track but at least 6 of my last 10 discounts have been skins.  The others are barrel discounts.  I am hearing that the other servers (I am on Pirate Bay) are getting 80% off Units and Dread discounts, etc.  It has been so long since I have seen a discount like that I had thought maybe you just cut a bunch of things from the wheel.  Now I see they are still there as the other servers have them.  I'm sure there is a way someone can search through and see what a person's had for discounts, yes it may take some time but isn't a support team paid to FIX things not give us the same run around answers we get from the unpaid people here.  It is starting to make me wonder if they have a Support/Development team... it almost makes sense.  Something breaks so develop some new useless features and say we're working on those issues until we give up on them.  Update* Sorry, I have also gotten a couple of Boost discounts, wohoo.

Hello, Captain!

There may be a bug only if your discount has the same Items/Buildings/Troops etc. and the same % more than 2 weeks in a row.
12 верес. 2017, 16:1912.09.17
9
AGAIN ! My WOF is stuck on Skins this time, it has been over 1 week! Last time I spent a lot of time ( with much frustration) trying to get support to fix a stuck wheel , and finally after 6 weeks it was working properly. EGAD! its back. Some players benefit from a good offer and others get something they absolutely don't need or can use. That's not a fair playing field. OBVIOUSLY this problem has not been fixed properly, so get rid of it and offer WOF type discounts in the EVENT window that are the same for all players . I refuse to spend any more time with support on this issue. I spend a lot of money on this game and am growing tired of the lack of SUPPORT for this game.
13 верес. 2017, 20:0813.09.17
29.02.16
2645

SHIVERS said:


AGAIN ! My WOF is stuck on Skins this time, it has been over 1 week! Last time I spent a lot of time ( with much frustration) trying to get support to fix a stuck wheel , and finally after 6 weeks it was working properly. EGAD! its back. Some players benefit from a good offer and others get something they absolutely don't need or can use. That's not a fair playing field. OBVIOUSLY this problem has not been fixed properly, so get rid of it and offer WOF type discounts in the EVENT window that are the same for all players . I refuse to spend any more time with support on this issue. I spend a lot of money on this game and am growing tired of the lack of SUPPORT for this game.

Hello!

Do you have the same % each day?
14 верес. 2017, 12:0114.09.17
108

I have screenshots that show the 9th, 11th, 13th, and 14th I had 50% off Skins.  On the 10th it was 60% off Skins and I missed getting a report for the 12th and don't remember exactly what it was.  So here is proof that 5 out of 6 days were Skins discounts, now can we agree that is a Bug, well I really hope this isn't it working correctly.

http://prntscr.com/gl1ug5

http://prntscr.com/gl1uqw

http://prntscr.com/gl1uzi

http://prntscr.com/gl1vau

http://prntscr.com/gl1vlr

14 верес. 2017, 20:4414.09.17
29.02.16
2645

Hello, Caps! I just want you to know, it's okay to get same offers few days in a row. But if you have the same offer with the same % more than 2 weeks in a row, that's the reason to contact our Support team. Our specialist will fix your Wheel of Fortune individually.

16 верес. 2017, 12:4716.09.17
108

So now our whole post just gets deleted if we say something you don't like.  Forget editing just erase the whole thing because it shows how flawed our system is, real nice.  I get that the second sentence had a "bad" word in it but it is, and was in reference to, a dice game.  If anything that should have been deleted and my first comment left alone.  So boot me out of the forum, I already know the answers anyway, submit a ticket to support.  lol.


http://prntscr.com/glupsk

16 верес. 2017, 13:1516.09.17
16 верес. 2017, 15:03(відредаговано)
17

https://de.trustpilot.com/review/www.plarium.com?languages=all


well, thats why plarium has already the badest note from players in a few ranks....


lol, and this is also funny

https://mmos.com/review/pirates-tides-of-fortune


https://www.glassdoor.at/Bewertungen/Plarium-Bewertungen-E556792.htm?countryRedirect=true


only work for russians :-) no others welcome! 

Bad company with poor service to users” (written by someone who works in plarium)


pls delete it, but you find this all around in the web already :-) spend money to be able to play with massive cheats/hackers! 

19 верес. 2017, 13:5019.09.17
29.02.16
2645

Hello, Caps!

Our devs have taken a look at the Wheel of Fortune and made a few tweaks to how it works. This means that players should see more varied offers from now on. Please keep an eye on it over the next few days and let us know if the situation has improved! Keep in mind that you might still get discounts on the same item at times, but those should not be as frequent as before.

20 верес. 2017, 18:4820.09.17
26.09.16
15

I get the "50% off on all buildings" for weeks now!! (far more than 2)...

And the answer for my ticket was "let me explain you something: it's normal because you are in a category of players having more chances to get it..."

Interresting!

Ok I will check the next few days, maybe the next few weeks if something change, but I'm not hopefull!


There is definitely a problem of confidence between plarium and players... And there is no smoke without fire!
20 верес. 2017, 21:4920.09.17
27.03.14
1660
Sergey Kryvorotchenko said:

Hello, Caps!

Our devs have taken a look at the Wheel of Fortune and made a few tweaks to how it works. This means that players should see more varied offers from now on. Please keep an eye on it over the next few days and let us know if the situation has improved! Keep in mind that you might still get discounts on the same item at times, but those should not be as frequent as before.

as he has stated new update 
10 жовт. 2017, 09:1710.10.17
38

Sergey Kryvorotchenko said:



Hello, Captain!

There may be a bug only if your discount has the same Items/Buildings/Troops etc. and the same % more than 2 weeks in a row.
Hello, Caps!
Our devs have taken a look at the Wheel of Fortune and made a few tweaks to how it works. This means that players should see more varied offers from now on. Please keep an eye on it over the next few days and let us know if the situation has improved! Keep in mind that you might still get discounts on the same item at times, but those should not be as frequent as before.

 For months, I have been getting discounts on skins, barrels, or resources (mostly barrels though). You say that players will now get more varied offers which is absolutely not true. Sure, I don't get barrel discounts for an entire week, just for a couple of days before it changes to resources. YAY.

Players like me who are unfortunate to be stuck with these kinds of useless discounts are put into a disadvantage by players getting improvements, forts, veteran units discounts, etc. I don't think I've seen a veteran units discount since 2015 to be honest. 

12 жовт. 2017, 07:1612.10.17
29.02.16
2645

FeistyFiona said:


Sergey Kryvorotchenko said:



Hello, Captain!

There may be a bug only if your discount has the same Items/Buildings/Troops etc. and the same % more than 2 weeks in a row.
Hello, Caps!
Our devs have taken a look at the Wheel of Fortune and made a few tweaks to how it works. This means that players should see more varied offers from now on. Please keep an eye on it over the next few days and let us know if the situation has improved! Keep in mind that you might still get discounts on the same item at times, but those should not be as frequent as before.

 For months, I have been getting discounts on skins, barrels, or resources (mostly barrels though). You say that players will now get more varied offers which is absolutely not true. Sure, I don't get barrel discounts for an entire week, just for a couple of days before it changes to resources. YAY.

Players like me who are unfortunate to be stuck with these kinds of useless discounts are put into a disadvantage by players getting improvements, forts, veteran units discounts, etc. I don't think I've seen a veteran units discount since 2015 to be honest. 

Hello!

The system is based on random. Unfortunately, we can't make the WoF to give you only offers you want.
12 жовт. 2017, 11:5312.10.17
108
I still get offers for Skins more than I would like but I am getting other offers now, even some I have used, so the update has done something.  Something is better than nothing.
13 жовт. 2017, 14:4513.10.17
29.02.16
2645
ASH said:

I still get offers for Skins more than I would like but I am getting other offers now, even some I have used, so the update has done something.  Something is better than nothing.
Thank you for the feedback, Captain!