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Can't send messages - says plarium has blocked because of spam - not correct

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11 серп. 2021, 15:4611.08.21
09.05.17
33

But back to being blocked again...

CrowbarModerator
11 листоп. 2020, 13:3711.11.20
11 листоп. 2020, 23:30(відредаговано)
07.03.16
2422

Just heard back from them. Apparently, you are not banned.

Please, check. If you're still having issues, please provide a screenshot of the error message.

12 серп. 2021, 10:2212.08.21
09.05.17
33

I guess it's a way to make sure the customers return?  A bit like some car repair shops creates jobs for themselves when you put your car into service :p 

CrowbarModerator
11 листоп. 2020, 12:5311.11.20
07.03.16
2422

Amadeus, apologies for the delay. I'm having a bit of a problem to get to Plarium, as my contact is on a sick leave. Maybe try raising a ticket with the Support , to get this done faster?

10 листоп. 2020, 08:1110.11.20
20.02.17
17



Morning Crowbar:  I have again been blockaded for spamming in chat. No URL's sent but a a lot of dialogue between players.   Any assistance would be greatly appreciated. 

14 жовт. 2021, 00:3814.10.21
20.02.17
17

Evening Crowbar: Unable to connect to the Plarium server to download the game, 

4 листоп. 2020, 18:3204.11.20
20.02.17
17

Thank You for your prompt reponse.  Glad to find out wht that happened. 

Regards

A

CrowbarModerator
14 жовт. 2021, 10:5514.10.21
07.03.16
2422

There were problems a few hours ago. Should be ok now.

24 лют. 2022, 13:3824.02.22
09.05.17
33
Alina

Hi, Lizzie! Sorry to see you're banned again 😫  I've unbanned you 😉

Hi Alina 

- nothing about this case, but do I remember correctly you being from Ukraine? If so, know our prayers are with you. Stay safe - and stay strong against the unjust invasion of your country. 

All the best

Lizzie

CrowbarModerator
4 листоп. 2020, 11:1104.11.20
07.03.16
2422

@Amodeus, you're unblocked now.

"Spam" usually means that you were sending too many URLs (whatever "too many" means to Plarium's automation). I would advise sending fewer of those or moving to Discord for link-heavy conversations.

CrowbarModerator
15 верес. 2020, 00:3415.09.20
07.03.16
2422

@Polaris, I've notified the Support. Btw, you could've opened a new topic, instead of searching for this one. ;-)

15 верес. 2020, 00:0715.09.20
23.04.16
5

Same problem.  

Same message as in both Amadeus' and Lizzie's screen shots. 


https://prnt.sc/uhbqwt


Same result when clicking to "contact" SUPPORT TEAM  (ie: directed to this forum - which is not helpful and a giant time waste before the search function turned up a relevant thread.)


Please assist in correcting the problem.  Thank you.

25 лют. 2022, 12:5625.02.22
09.05.17
33

<3 

CrowbarModerator
18 груд. 2019, 10:4118.12.19
07.03.16
2422

@Amadeus, they're having a wee bit of a problem finding out what your problem is. Can you, please, post a screenshot of the message that it's giving you?

CrowbarModerator
27 верес. 2019, 12:0427.09.19
07.03.16
2422
I was told that this is fixed for you now. Let me know if it fails again.
CrowbarModerator
6 черв. 2021, 10:3206.06.21
07.03.16
2422

Dropped them a note. Should be done tomorrow. 🙂

12 трав. 2021, 06:2212.05.21
09.05.17
33

Thank you, Crowbar - for once again helping me out :)

CrowbarModerator
11 трав. 2021, 15:1711.05.21
07.03.16
2422

Lizzie, you should be unbanned now in the chat. 🙂

15 квіт. 2021, 21:2115.04.21
09.05.17
33

Haha - sorry she has to keep doing that, but blaim it on Plarium :)