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Can't send messages - says plarium has blocked because of spam - not correct

Can't send messages - says plarium has blocked because of spam - not correct

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CrowbarModerator
11 листоп. 2020, 13:3711.11.20
11 листоп. 2020, 23:30(відредаговано)
07.03.16
2355

Just heard back from them. Apparently, you are not banned.

Please, check. If you're still having issues, please provide a screenshot of the error message.

20 груд. 2020, 00:5420.12.20
20.02.17
17

Evening Captain:  I sent 2 screenshots to a Brotherhood member and again Plarium gave me the red ink for alleged spamming.  Any assistance would be greatly appreciated.  

A

CrowbarModerator
20 груд. 2020, 13:5420.12.20
07.03.16
2355

My Plarium contact will be unavailable tomorrow. Please, raise a ticket as the last time, and ping me with your ticket number if you don't hear from them by Tuesday.

24 груд. 2020, 03:2324.12.20
20.02.17
17

Your request [2561693] has been received and is being reviewed by our support team. We'll contact you as soon as we have an answer for you.



CrowbarModerator
28 груд. 2020, 17:5528.12.20
07.03.16
2355
Amadeus

Your request [2561693] has been received and is being reviewed by our support team. We'll contact you as soon as we have an answer for you.



You should be unbanned now. Sorry it took so long. It's that time of the year, I'm afraid, and the whole migration fuss is not exactly helping.

13 січ. 2021, 22:4113.01.21
20.02.17
17

Evening Captain:  Again Plarium gave me the red ink for alleged spamming. Nothing but coversation occured in that chat. I have no idea why this is happening. Any assistance would be greatly appreciated.  

CrowbarModerator
16 січ. 2021, 01:1516.01.21
07.03.16
2355

Amadeus, I asked them to figure out why are being banned so often. Sadly, I haven't heard from them yet. Did they at least unban you?

16 січ. 2021, 01:4516.01.21
09.05.17
33

I can confirm it's not spamming - simply two teamies chatting and sharing game info. 

I hope Plarium will stop this now - as you said; happens often..

CrowbarModerator
16 січ. 2021, 15:3616.01.21
07.03.16
2355

Yes, that's why I've asked that they check the cause of it.

Not long ago, I got banned from the forum whenever I posted a single reply to any of the players' questions. 😂 Luckily, as a mod, I was also allowed to unban myself, because that makes sense. 🙈

17 січ. 2021, 22:5717.01.21
20.02.17
17

Evening Captain:  Still banned.

CrowbarModerator
18 січ. 2021, 15:1718.01.21
07.03.16
2355

Amadeus, I was told that you should be unbanned again. They'll try to figure out why are you being banned, but there is no time frame for that.

Luckily, you have your own "please, unban me again" topic. 😉

11 квіт. 2021, 19:5211.04.21
09.05.17
33

Hi Crowbar - here we go again, but this time it's me, not Amadeus, for a change lol

CrowbarModerator
11 квіт. 2021, 20:1311.04.21
12 квіт. 2021, 11:10(відредаговано)
07.03.16
2355

I'll let them know. They should unban him tomorrow.

CrowbarModerator
12 квіт. 2021, 11:1512.04.21
07.03.16
2355

Lizzie, I just heard back from them. Apparently, you are not banned.

Please, check and let me know.

CrowbarModerator
13 квіт. 2021, 10:3513.04.21
07.03.16
2355

Thank you. You should be unbanned now. Please, check and confirm.

13 квіт. 2021, 13:2913.04.21
09.05.17
33

Works again now - thank you so much for your quick response and good help, as always.

14 квіт. 2021, 10:3114.04.21
14 квіт. 2021, 10:34(відредаговано)
09.05.17
33

- and back to being blocked... 

Was able to send 4 messages before I was blocked again... 

https://prnt.sc/11dnsjd 

AlinaCommunity Manager
14 квіт. 2021, 15:3014.04.21
21.05.19
3510
Lizzie

- and back to being blocked... 

Was able to send 4 messages before I was blocked again... 

https://prnt.sc/11dnsjd 

Hi, Lizzie! Sorry to see you're banned again 😫  I've unbanned you 😉

14 квіт. 2021, 15:4614.04.21
09.05.17
33

Thank you, Alina :) Do you know why this keeps happening to both of us? Must be a damn hot line or something :p