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Can't send messages - says plarium has blocked because of spam - not correct

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26 верес. 2019, 18:0626.09.19
09.05.17
33

Can't send messages - says plarium has blocked because of spam - not correct

Hi

All of a sudden I can't send more messages in messenger - says blocked and most likely because of spam.

We do chat a lot, but no spam :D

Hope you can fix this.

Thanks

Lizzie 

http://prntscr.com/pben5w 

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27 верес. 2019, 10:3927.09.19
27 верес. 2019, 12:35(відредаговано)
09.05.17
33

I understand, I'm grateful no matter that you have responded so quickly.

Guess I will just have to wait to hear what they have to say.

Thank you for your help this far :)
27 верес. 2019, 12:2927.09.19
09.05.17
33
Thank you, yes it works again - and will do. Thanks a lot for eveyones help :)
16 груд. 2019, 17:3916.12.19
20.02.17
17

Hi

All of a sudden I can't send more messages in messenger - says blocked and most likely because of spam.

We do chat a lot, but no spam :D

Hope you can fix this.

Thanks

A

CrowbarModerator
18 груд. 2019, 17:2418.12.19
07.03.16
2422

Amadeus said:

https://prnt.sc/qclr3t

Thank you. I've passed it on to Plarium, to figure it out, and I apologise that it's taking so long.

CrowbarModerator
19 груд. 2019, 13:5519.12.19
07.03.16
2422

@Amadeus, this should be fixed now. Please check, and let me know if you experience problems again.

CrowbarModerator
15 верес. 2020, 09:5115.09.20
07.03.16
2422

@Polaris, you should be ok now.

3 листоп. 2020, 14:4003.11.20
20.02.17
17

Morning Crowbar:  I have again been blockaded for spamming in chat. As Polaris has already stated, following the directions to contact support is a wasre of time.  Any assistance would be greatly appreciated.

Thanks

A

4 листоп. 2020, 18:3204.11.20
20.02.17
17

Thank You for your prompt reponse.  Glad to find out wht that happened. 

Regards

A

20 груд. 2020, 00:5420.12.20
20.02.17
17

Evening Captain:  I sent 2 screenshots to a Brotherhood member and again Plarium gave me the red ink for alleged spamming.  Any assistance would be greatly appreciated.  

A

24 груд. 2020, 03:2324.12.20
20.02.17
17

Your request [2561693] has been received and is being reviewed by our support team. We'll contact you as soon as we have an answer for you.



CrowbarModerator
16 січ. 2021, 01:1516.01.21
07.03.16
2422

Amadeus, I asked them to figure out why are being banned so often. Sadly, I haven't heard from them yet. Did they at least unban you?

16 січ. 2021, 01:4516.01.21
09.05.17
33

I can confirm it's not spamming - simply two teamies chatting and sharing game info. 

I hope Plarium will stop this now - as you said; happens often..

CrowbarModerator
16 січ. 2021, 15:3616.01.21
07.03.16
2422

Yes, that's why I've asked that they check the cause of it.

Not long ago, I got banned from the forum whenever I posted a single reply to any of the players' questions. 😂 Luckily, as a mod, I was also allowed to unban myself, because that makes sense. 🙈

13 квіт. 2021, 13:2913.04.21
09.05.17
33

Works again now - thank you so much for your quick response and good help, as always.

CrowbarModerator
14 квіт. 2021, 20:4314.04.21
07.03.16
2422

Alina's morning:

  1. Coffee.
  2. Unban Lizzie.
  3. Breakfast.
  4. Unban Lizzie.
  5. Go to work (i.e., the other room).
  6. Unban Lizzie.

...

😁

13 січ. 2021, 22:4113.01.21
20.02.17
17

Evening Captain:  Again Plarium gave me the red ink for alleged spamming. Nothing but coversation occured in that chat. I have no idea why this is happening. Any assistance would be greatly appreciated.  

CrowbarModerator
15 квіт. 2021, 23:3115.04.21
07.03.16
2422

I am, don't worry. 😁

CrowbarModerator
28 груд. 2020, 17:5528.12.20
07.03.16
2422
Amadeus

Your request [2561693] has been received and is being reviewed by our support team. We'll contact you as soon as we have an answer for you.



You should be unbanned now. Sorry it took so long. It's that time of the year, I'm afraid, and the whole migration fuss is not exactly helping.