Hello, Lords and Ladies!
Unfortunately, at the moment we need some time to update Plarium App after the new features are added to the game :(
It's caused by the fact that application is still in the beta version and not all processes are set yet :(
Still, I will forward your feedback to devs and will ask them to update Plarium App as soon as possible!
Every plarium update the same issue..
If plarium had a brain somewhere in the organisation they would not release an update until it worked in both Andriod and PC APP..
Same old rhetoric, sorry, will give feedback and will fix as soon as possible.
Guys, we added a word Beta to this application on purpose to show players we're still working on it and some processes cannot be fully set yet.
I understand you're upset by not receiving update in time, but by starting to use application in Beta mode, you should understand that we're still working on it.
You have got to be kidding!!! Yet another "new version" and nothing for the Windows App - at least yesterday I could "cancel" the pop-up telling me a new download was available (not, as I uninstalled and re-installed and still got the message) and continue playing!
Nikitta said:
How do I get a refund for the purchase i have made as i cannot play the game or use the items i purchased ?
Hi, my Lord! Could you please explain what you mean by "you can't play the game"? Is it connected with the Plarium Game App as well?
You can issue the refund on Google Play or App Store, depending on where you've made the purchase.Paul Gladkiy said:
Nikitta said:
How do I get a refund for the purchase i have made as i cannot play the game or use the items i purchased ?Hi, my Lord! Could you please explain what you mean by "you can't play the game"? Is it connected with the Plarium Game App as well?
You can issue the refund on Google Play or App Store, depending on where you've made the purchase.
Being facetious much there Paul?
Rise of Balur for the PC does not connect to the mobile app.
Paul Gladkiy said:
Nikitta said:
How do I get a refund for the purchase i have made as i cannot play the game or use the items i purchased ?Hi, my Lord! Could you please explain what you mean by "you can't play the game"? Is it connected with the Plarium Game App as well?
You can issue the refund on Google Play or App Store, depending on where you've made the purchase.
"I cannot play the game" .. A 5 year old would understand that. No PC APP players can play the game, read the threads.. geeze
Purchases were made directly with Plarium via the PC APP, so how do i get a refund ?
Nikitta said:
Paul Gladkiy said:
Nikitta said:
How do I get a refund for the purchase i have made as i cannot play the game or use the items i purchased ?Hi, my Lord! Could you please explain what you mean by "you can't play the game"? Is it connected with the Plarium Game App as well?
You can issue the refund on Google Play or App Store, depending on where you've made the purchase."I cannot play the game" .. A 5 year old would understand that. No PC APP players can play the game, read the threads.. geeze
Purchases were made directly with Plarium via the PC APP, so how do i get a refund ?
Nikitta, I will send you the instructions, but first, please provide me in PM your in-game ID and the name of the server on "Stormfall: Rise of Balur" where you're playing.
I haven't been able to play this Particular game on the PC in WEEKS.................................
The application is already working. Could you please check it on your end and let me know if the issue is resolved?I haven't been able to play this Particular game on the PC in WEEKS.................................
Come on Plarium.......wth??
BlackSkyPhoenix said:
This is where it Stops. The music plays in the background but it doesn't load any further past this part.
I've forwarded information about your account to devs already.
They're working on it.
