It seems many are upset because they have to scroll up and down...

1. When game is played in fullscreen: everything is visible(+), you can zoom in and out(+) but you can't do other things in the browser(-).

2. When game is removed from fullscreen: things are not visible up and down(-), you cannot zoom(-) but you can do other things in the browser(+)

I play fullscreen most of the time so scrolling - not an issue with me...

Now, people are complaining about scrolling problem...

Why not change the (-)s in point 2 into (+)s = problem solved!

I'll tell you...

Let the "game area"(castle etc) of the screen a little shrinked;

With the top, bottom, left, right tabs of the game remaining intact and always visible on screen;

AND add a zoom option to zoom into the "game area" to view buildings closer...

People using less resolution display settings might see their city even smaller but game tabs will always be visible to them. Zooming out might even improve overall game performance...

It could be tried... :)

Dear Lord VIKTOR,

The screen size & scrolling problem is noted and I think it`s being looked at. As & when anything may change is uncertain.

If one is focussed on just the game, then as you point out, full screen works fine.

If one wants the freedom of using other apps, programs or whatever at the same time, then one has to work with the scrolling unless or until anything changes.

Full screen has always allowed the switching between the 2 options, now, it`s the matter of the having to scroll a lot to keep up with important info at the same time. 

Who knows what may be tried. :)

Wyz.

blackcat said:

i have not been able to get into my castle for 13 days now can you reset my castle ?

My Lord, if you are unable to access your castle for some reason, please take this issue with our Helpdesk using this link: http://support.plarium.com/enstormfall/Tickets/Submit/RenderForm/48

Our technical specialists will assist you.

Dear Lord`s & Lady`s, 

For those of you experiencing the loading to 80% problem, I have had this myself. Whilst I do not know what causes it, nor how to `fix` it, I can only pass on my experience of the issue.

I`m wondering how long you all have waited for game to load when this happens.?

I am often doing other things whilst loading or indeed, when game has loaded.! As such, I have left the screen on for long periods, when this has happened. 

Most times, it goes up to 100% & loads after a few seconds now but it used to take a few minutes before. It has though stuck on the 80% for many hours before when I have fallen asleep & found it still stuck there.!!

I have spoken elsewhere about this some time ago, as it has happened before the update. My net connection is often not great & I did put it down to this before. I don`t know if this could be part of the problem for some of you.

Hopefully, this will either not happen to me any more now,  or only very rarely. (nor any of you, of course).

It still does stick at 80% but as I said, it usually kicks on within a few secs now & loads the game normally.

Obviously this info does not `fix` anything but hopefully a bit more patience given it than usual, may get you back into the game. I hope it does. :)

(I use Google Chrome browser. I started this game over 3 years ago on Facebook`s Dark Plains server. I cannot get into that account & for some time, (months.!!), with a similar problem. All the FB screen loads & the game screen loads, but it is all black & there is no interaction at all & no 80% or other loading indicator.! Just a black screen.)

Wyz.

 

Dear Lord Alexs52165,

I see that you have found your way to the Game Tutorial section where you can find various tips & guides.

There are further helpful at pages like:

http://wiki.plarium.com/index.php?title=Stormfall:_Age_of_War_Wiki

http://stormfalldatabase.blogspot.co.uk/2012/11/frequently-asked-questions.html

http://plarium.com/en/strategy-games/stormfall-age-of-war/faq/#/

I hope that some of these will prove useful to you and help you to further learn about and enjoy the game.

Lord`s & Ladies,

There are many posts here that are still off topic and perhaps are best answered & posted elsewhere.

Wyz.

bubba66 said:

I think you should reward players that have spent $1000 dollars then $5000 then $7500 american dollars with you should receive  special rewards!  I have spent over $8000. and have not much to show for my loyalty to the game.

You my Sir, deserve a clown nose....

nutts....

Ever thought about what else you can get for 8k USD ? lol...   Could given me a 36 year Subscription to like SWTOR, or like 140ish Tripple A tittles.

Hey you could get a reasonable car for that cost, or a downpayment on a good car....

Leon said:

Can no longer see the top and bottom of screen without scrolling up and down. (:

Oh how true!

constantly scrolling up and down right annoying !!

Connie said:

1. Main page has problems depending on the browser that you use. IE or Firefox. On some games the scroll function does not work any more in Firefox and cannot be fixed by changing to IE and shrinking and then changing back to Firefox. On others, this process works to correct the scrolling.

2. the new login slaps you in the face unlike the old login which was more in tune with the nature, look and feel of the game.

3. some new features have been implemented incompletely. e.g. the ability to cancel raids is now accomplished only by spending sapphires where previously you could cancel raids within the first minute WITHOUT cost. - Money Grab or BUG??

4. Your screens still have problems with IE requiring a reload of the game, the browser and on at least two occasions it completely froze an I7 with 32 gig DDR3 RAM, 16 gig video and 2 T free space on HD.

Dear Lady connie,

There are some responses on this in: 300 disappeared sapphires, thread, including my own. I again, hope that this bit at least is resolved for you soon. 

Wyz.

Lord Dave, 

As Mehnslayer mentioned this topic if for the feedback on the Plarium web-site, not the game. However, we're thankful for your post and the points you've raised. 

1. Reduce the size of the menu banner so the screen fits once again. It took practically no time to screw this up, why has it not been fixed yet?

We've received feedback similar to yours about this menu and we'll consider improving it.

2. Put a scroll bar on the the shards so it doesn't take three clicks to combine a couple of shards.

We've already started working on it. Hopefully it will be implemented in one of future updates on the game.

3. Give Marshals the same option to remove defensive troops in the beacons as offensive troops.

This is being considered, but we're not yet convinced that Marshals should be able to remove all units from the beacons. What if someone's units get removed without consent?

4. When you are using league chat the screen timeout should not keep popping on.

This will be looked into, but this could me more complex than it seems because of technical limitations imposed by the game engine.

5. Relics should be traded on the market.

Sadly, we're still having to deal with alts and it's possible this feature would be abused by the multiple account players. 

6. Castle walls should not block buildings or the ability to move the buildings. 

What do you mean? These wall have their respective plots that don't intervene with anything else.

7. There should be a countermeasure to fireballs.

Please rest assured that It's being worked on.

Need More Protection For Freshers.... Because as soon as we lost Obereon's protection by reaching level 31 or after 3 days & if we are still around 35 level or a new small league.... A player of level 70+ attack then we are loosing many units(defensive). 

it would appear that i am done spending money on this game. the game wont allow me to spend, so it looks like i may be finished with a game that does not cooperate with the player.

I too have been unable to log into the game since the update. My wife if pleased with that, but I am not. I am concerned about losing out on my perfect attendance record!

Hi,

The changes to the screen have really reduced the playability of the game. What shows on the screen in standard mode is so restricted that it almost unusable. Plus when you open any icon in standard mode the scrolling seems to lock. In addition, it is more unstable now & it seems to randomly drop out of full screen mode. Truly irritating. While it has negatives, if you are going to leave it like this, lock the screen in full screen mode. Also, play seems more sluggish. Opening & closing everything seems slower. Picking up the daily resources is getting much more frustrating. When the resources are near the edge of the screen sensitivity seems to be reduced. You have to maximum zoom to pick things up near the edge of the screen.

I do not care about the changes to the log on screen. Not an improvement but not worse either.

The game is starting to really frustrate me. Non-playing tasks are starting to absorb more & more of my time while I am on the game. Why did you bury the rewards from the daily league quests 5 clicks deep? There is just too much useless clicking to do. I am starting to think the rewards are just not worth collecting anymore. I can only get on for short periods each day & more & more of my small window of time is being wasted doing make work tasks.

You need to start worrying about this issue. It is driving people out of the game. Automate some of these tasks or get rid of the some of the tasks is my recommendation.