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Sparta WebGL Game Loading Reports

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Moderators for Sparta: War of Empires
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Sep 9, 2018, 13:2909/09/18
12/04/15
20

15 mins log in and nothing else

Sep 9, 2018, 13:5209/09/18
231990
Marcin said:

15 mins log in and nothing else

Please perform the steps described in this post. Also, try installing the Plarium Play desktop app and log into the game. 
Sep 9, 2018, 14:3509/09/18
12/04/15
20

How can you do it without an application? Why do you install apps? You have destroyed the game and you can not fix it, so you are asking for application installations

I have a new computer and I will not install anything, only please correct the game or replace it with an old version

Sep 28, 2018, 09:5409/28/18
231990

bonjour 


j ai deja postée a se sujet mais visiblement rien ne bouge pas de ce coté la


  plarium play ne fonctionne pas avec windows 7 32 bits  alors pourquoi inciter les joueurs a telecharger cette application ?

Oct 7, 2018, 09:2010/07/18
231990

hi,

Mac OS X El Capitan 64 bits

Processor 2,66 GHz Intel Core 2 Duo

Memory 4 GB 1067 MHz DDR3

Google Chrome for Mac 69.0.3497.100 (Build oficial) 64 bits


I can not access the game. There is a notice that says "technical problems"  ¿¿¿¿????


thanks

Oct 7, 2018, 09:3010/07/18
231990

hi,

Mac OS X El Capitan 10.11.6 (64 bits)

Processor: 2,66 GHz Intel Core Duo

Memory: 4 GB 1067 MHz 1067 MHz DDR3

Google Chrome for Mac 69.0.3497.100 (Build oficial) 64 bits


 i can not access the game. There is a notice that says "technical problems" ¿?


Thanks

Oct 10, 2018, 05:5810/10/18
10/15/15
18

microsoft windows 8.1

O.S type : 64 bit

Processor: Intel(R) Core(TM) i5-3570k

CPU: 3.40 GHZ

Ram: 8137mb                                   when in Thracian Frontier. my screen is stuck on magnification

                                                          The game does'nt respond to my keyboard commands anymore

                                                          Msg inbox displays incorrect No: & does'nt go away

                                                          

Oct 12, 2018, 10:0510/12/18
10/09/14
216

HI... my 1st laptop crushed from technical issues, (I had no WebGL issues), so I try to use my 2nd laptop and I have problems to log in.. Freezing at 90%...

Plarium app when is loading screen is black..

I ask to log in from my brother's laptop (ex Sparta player) but same problem.. Freezing at 83% and when downloading from Plarium app screen is also black...

My laptop is:

Windows 10 home

Intel (R) Core i7-3610QM CPU

230GHz

Ram 4GB

64 bit (official built) 

I have no access to my city even from mobil due to Puffin as it doesnt support the new platform...

I m waiting instructions..

Thank you...

Oct 16, 2018, 07:5110/16/18
03/10/15
1569
wow, no answer from technical support here since the 30 september!
Oct 16, 2018, 08:5210/16/18
10/15/15
18

What the hell are you people doing you finally get the game to load now it's locked me out again freezes on 96%. I've really had it with your incompetence,lack of customer service & lack of commitment. 4 weeks & my msging is still not working & freezing the game one of the most important required by players even if it is old & out out of date, yet you don't make it a priority ?. 

here's an idea why don't you spend some money & hire a professional programming company who know what their doing to fix your mess. 
Oct 23, 2018, 10:5710/23/18
231990

Dear Archons!

If you experience loading isuses, please follow the steps described in this post

If the issue is not resolved, please send HAR file from your browser to our support team via ticket. It will help us to investigate the issue. 
Oct 23, 2018, 15:4310/23/18
03/10/15
1569

bugs in game because a product not finished and released and we have to send a har file?


you are funny
Oct 23, 2018, 18:2110/23/18
11/01/15
1

I have problems logging in from the browser

Oct 24, 2018, 09:1610/24/18
10/15/15
18
yes they are hijadel also not everyones  tech minded so then not even their advice helps as they don't explain what HAR means where to find it or how to create it nor explain step by step how to do what they request.?????????? LOL
Oct 24, 2018, 19:2410/24/18
10/10/15
1

When will we can play Sparta again from mac computers????


Oct 24, 2018, 23:3210/24/18
2
The game running more  fast in plarium play thx for this app very good. 
Oct 25, 2018, 13:1010/25/18
231990

Iloro T300 said:


When will we can play Sparta again from mac computers????


Do you mean via Plarium Play app? It is still being developed. Unfortunately, we do not have the exact date of the release yet. 

Or you are unable to log into the game via browser? If so, please perform the steps described in this post

Oct 28, 2018, 14:0910/28/18
12/04/15
20

if the game is unfinished, why should we play it?

Oct 28, 2018, 17:2910/28/18
03/10/15
1569

i would say that they need free testers, but that would be if they would take any notice of any of the comments we say when we tell them that something dont work .... as they ignore the bugs or things that don't work when we tell them, i have no idea  why the put us all by force in an unplayable plataform



Oct 30, 2018, 12:1110/30/18
231990

hijadelafortuna T.I.A. said:


i would say that they need free testers, but that would be if they would take any notice of any of the comments we say when we tell them that something dont work .... as they ignore the bugs or things that don't work when we tell them, i have no idea  why the put us all by force in an unplayable plataform



Please be assured we do not ignore your bug reports. All of them are forwarded to the devs. But not all issues can be fixed in the nearest game update. 

During the next two months, our devs will be working on the game optimization and fixing bugs. If you experience any issue in the game, that has not been discussed, please create an individual topic for it and I will forward it for the further investigation.