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Sparta WebGL Game Loading Reports

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Jun 4, 2018, 06:3606/04/18
231990
the game takes 10 min to load. every action I make takes over 20 seconds and more. from the last update I couldn't write a message it was taking 5 minutes to write a letter and then the game crushed.  yesterday someone spyed my city and then send me an attack I was trying to defend my city and I didn't even managet to make a single action!!! Wtf??? 3 minutes for the attack and everything was freeze.  FIX THIS!  THE GEME IS UNPLAYABLE WE NEED TRIPLE TIME TO DO ANYTHING!  GIVE MONEY TO BUY BETTER AND FASTER SERVERS COUSE THAT'S THE PROBLEM!!!! 
Jun 11, 2018, 01:3506/11/18
231990

very long I'm waiting for it still not working..


Your new engine is no better, PLARIUM YOU ARE LIE


listen clown, can you change back to old engine?

Jun 11, 2018, 20:0106/11/18
03/12/15
80

Please (again and again) stop these banners 'invite your friends'. Every ten minutes they freezes the game and my computer

The devs have a computer langage with these banners : the script enters in conflict with the game
Jun 12, 2018, 13:0006/12/18
231990

Dear Archons!

Please try to enter the game via Incognito mode. The game servers are working as intended now. Here is an instruction.


Jun 12, 2018, 13:0106/12/18
Jun 12, 2018, 13:04(edited)
03/10/15
1569

it does nto work, pavel, already tried



Jun 12, 2018, 13:0406/12/18
231990

We are invetigating the issue. I will post here when we receive an update from the devs.

Thank you for your cooperation and patience!
Jun 12, 2018, 13:0506/12/18
10/04/14
39
I'm puzzled why Plarium can't do these checks themselves
Jun 12, 2018, 13:0606/12/18
03/10/15
1569

not nice to close something while being active, but i guess its better to try to get rid of players than making a game playable


if that is not an option as i said in the one you close, any suggestions of how to make this game playable for thousand of people missing it for hours?



Jun 12, 2018, 13:1906/12/18
Jun 12, 2018, 13:20(edited)
03/10/15
1569

ALEF THAU said:


Hello I tried in private mode but not succesful as as Fortuna said. There have been a lot of bugs in Beta version that I could deal with, but here it is not possible to access. What I am wondering about is that this happenned very suddenly, just closed the game reopen it and bug started. I hope this will be solved soon. Thank you

there was a maintenance, normal players we got quick to enter again, something to sort the cronos quests that has not been right... the problem came when none of beta managed to enter again, i tried through forum, through my vip agent and got te typical things that i keep asking them to try and nothing.... i wish help was more available to ebta players....

Jun 12, 2018, 13:2506/12/18
10/04/14
39
Were all in the same boat now, server maintenance for all
Jun 12, 2018, 13:2706/12/18
11/10/15
15

Only workaround, it is to install Plarium Application on your computer but for windows, it should be 64 bits ..... 

The application uses the old engine.


Thanks for old PC, this workaround doesn't work.


Just a note for compensation: I think we should have a compensation to play on new engine since we're moved on ! Not only this new loading issue.
Jun 12, 2018, 13:2806/12/18
231990

The fix has been released. Please clear your browser cache once again and try to log into the game.

Please inform me about the result.
Jun 12, 2018, 13:3206/12/18
Jun 12, 2018, 13:33(edited)
03/10/15
1569

first person tried said it worked

what a pitty it was not done before

what about the hours of 50% and 75% they missed?


seriously i am not asking for myself... i ask for all the playes of my coa and server that are suffering for all this... they deserve compensation 
Jun 12, 2018, 13:3206/12/18
231990

Please now let me provide some bugs I found since I  am playing on the Beta version : 

ally or ennemy: 

if you click on the coa icon of a player in beta version you have to seek your coa status within all pages, before if ally my coa was on top page in diplomacy section. 

Units on the way : 

If I want to accelerate a raid or call back units quicker, I cannot do it by clicking the icon bottom page as before, I have to open the whol meny, and then click on the good line of my raids, and then I can apply a boost. 

Emporias : coa icons of busy emporias are not same color than real logo coa, sometimes confusing. 

Outside of the city : 

the new narrow wording make very difficult and unconfortable to navigate in the map, finding cities to raid, really better before.Also, it is not possible to use keyboard arrows . 

I will try to send more as i am just reporting here what I can remember, if I can log in again (:-)) I will try to send more

Thank you for your feedback

Jun 12, 2018, 13:4206/12/18
231990
Dear all, it took an unusual very long time but I can see my cities now, no more error message. 
Jun 12, 2018, 13:4206/12/18
231990

Fortuna said:


first person tried said it worked

what a pitty it was not done before

what about the hours of 50% and 75% they missed?


seriously i am not asking for myself... i ask for all the playes of my coa and server that are suffering for all this... they deserve compensation 

I am afraid we are unable to extend the discounts for certain players.

Compensations are provided in case something has been lost. If the players experienced losses, please ask them to submit a ticket to our support. We will gladly consider all requests.  

Fortuna, I appreciate your cooperation and apologize for the misunderstanding in our communication.

Jun 12, 2018, 14:1006/12/18
11/10/15
15
Better .... Question: This update, does it fix some bug in new engine ? 
Jun 13, 2018, 12:1206/13/18
231990
Thank you for today's gift due to technical bugs. Cheers, Alef
Jun 14, 2018, 18:3706/14/18
Jun 14, 2018, 18:39(edited)
03/12/15
80

Yesterday it was a little better

Today it's bad, as it is for me since 2 months. I cannot access to the general map, it freezes the game. I try again and again during 2 hours, but it doesn't work

https://gyazo.com/9e065454596a6ce18cd735374daeafc5

Jun 14, 2018, 18:4706/14/18
Jun 14, 2018, 18:48(edited)
03/12/15
80

Today the game freezes after 2 or 3 minutes, before the banner 'invite your friends' arrives (and freezes the game anyway). Did the devs change something fot the banner ? It's worser than before

https://gyazo.com/45dbd3d40a627adfba53230d9859e967