again crash

It is possible that we can get some information what you do Plarium?

I can not realy play. I am not in this joke event but I want visit some jarls for res in my kingdom but with this fucking crahses, since last week where the "update" comes, I can not do this.

Hi,

Plarium your support can make realy good jokes!

They write a jarl from us that the game now work staedy.

A GREAT JOKEEEEEEEEE

I have allways crashes and the troops moving showing wrong in the map. Big lags in the new event what I see.

http://prntscr.com/k99bas

http://prntscr.com/k99bsm

http://prntscr.com/k99cdo

Two attacks & 1 scout sent all not completed. What a waste of my time & money. Truly a fake event, don't wastes your time on this.

As you can see I am clearly in a Clan and have been for quite some time. Be size that one of the rules of that event is you have to be in a clan  & lvl 21 or above just to go to the King of Throne event.

MEE thanks for information

ok that problem is solved but before this upate i had allways all setting off and i allways see the troops. And I play over 2 years!

But the crashes are still there!

I not believe it, again a maintance, but the support write the game work

realy Plarium that is the worsted what you ever do since i am play here

Hello LITTLEBABYGEE! To be able to conduct the thorough investigation, we need the information of all browsers you use to play the game, your PC's configuration and the screenshot of the error. Also, describe your actions in the game before the error message appeared. Please provide us with this information in private message. Hope for your understanding. Thank you in advance.

Hello,

the crashes because of the memory in the browsers are still there!!!!!!!!!!

Dear KHUNTERJ, to handle your request, we need the information requested before. Please provide us with this data in private message so we could proceed with your request. We are waiting for your reply. Thank you in advance.  

Hi,

take a look to https://plarium.com/forum/en/vikings-war-of-clans/technical-questions/106130_webgl-error/

The memory crash when you use a browser.

Since the nuew update it comes more and more.

Dear KHUNTERJ,

please also provide us with the version of all browsers you use to play the game, specify your PC's configuration in private message.   

• To find the relevant information about your browser, please follow the link below by opening the link in the browser where you try to launch the game: https://aboutmybrowser.com;

• To check your PC's configuration for Windows, please follow the steps below:  
  

1. Hold "Win" + "R";

2. Insert "dxdiag" in the line and tap "Enter";

3. Attach screenshots of the "System" and "Display" tabs.

We need this information to check and find the solution for this situation.

Hi,

want you the informations when the error is there?

Where should I send the informations?

I have the problem on my laptop and on my PC.

On Pc I mean it is not so fast when the error came

hey man, as far as I can see they want to get a private message from u with details. Erna already wrote higher that they want to get. Private message - it's a button under the person profile info "send message". 

it seems that they will not be possible to help you if u will not provide them with info about your issue.

ez

Hi,,

sorry I see it now where you write it :)

Erna Fiery said:

We need this information to check and find the solution for this situation.

well, have find a new bug... when i try to click the "x" for close the infirmery windows for healing troop, the game crash...

about information,until now, i have always try to give a lot of them for speedup de debugging on the plarium side... but it seem now that plarium don't allow the use of my debugging tool and think that that it is a "hack" tool...

So, it will be my last post about bugs found... maybe plarium developers need to really use so tools before release any update who almost always breakdown the game...

These tools, specialy the "memory use" one have allow me to optimize my own browser and get rid of the infamous "web gl memory error"

I think that plarium only want to hide they mistake, big and small one by keeping people away from log with this mistake... by keeping people away from the truth, it is more easy for support to say that the mistake is on the user side that on their side...

now, i am done trying to help plarium to find and solve bugs

Hi,

the problem with the crash are still there. On Laptop it comes faster than on PC. But the crash because of the memory is still there.

All what you write in the new guide what the game needs to work correct I do.

Crash are still there. Fast when you move much in the map.

The crash about the memory is since your update. So it can not be the reason from my Laptop or PC.

It is your fault Plarium.

Have you not a test server internal? So you can look the game before the new update and after.

NEW BUG

Erna Fiery said:

We need this information to check and find the solution for this situation.

well, have find a new bug... when i try to click the "x" for close the infirmery windows for healing troop, the game crash...