My girlfriend is unable to play and no one cares. You just give fake advises and you know very well that they are no use. 

Similar thing happened to her during Christmas, when she was obviously banned for over a week and you gave her bad info. She spent long time (we conatcted Browsec, Google, Norton, internet provider) duting premium holidays just to find out that your info is total nonsense.

The point is that you on purpose change interface to some players and inspite of that you know that they are unable to play, you refuse to help them.

Jiricek, I can appreciate your love for bright colours, but the way your text formatting works break Forum Rule 3.6 - Type only in CAPITAL LETTERS (using Caps Lock) or use an irritating alternating CaPiTaLiZaTiOn of words. (as all your letters appear to be capital). 

On the point itself, we have provided all possible advice that your girlfriend can try. Otherwise, she will need to wait a bit longer as our Devs are already working on a fix.

Some little improvment this morning : i can load the game, but many of the functions do not work

This is the map of the cities : https://gyazo.com/b63c19f4b077003874b0aa4ba4c8d5a2

I have the same problem loading up to 94% and does not want anymore. With a 64bit OS I have a 8GB RAM. Please help.

http://prntscr.com/j8jae6

I did as instructed and your game takes 5 minutes to load and when it is finally loaded I get two, count them 2 screens before it freezes. 

My city is taking a BIG HIT because of this amateur beta.

EITHER FIX IT OR TAKE IT OFF!!!!!!!!!!!!!!!!!!!!!!

For those who have a 64-bit OS and are unable to play, make sure to do the following: 

1) Test to see if WebGL works on your browser.

2) Disable Flash as described in the original post of this thread. 

3) Install the newest version of Google Chrome. 

4) Make sure WebGL is enabled for your browser.

5) If none of the above steps help, install the Plarium desktop app.

Those who are on the 32-bit System can try the above steps except for the app as well. An update to the engine will be applied ASAP.

Disable WebGL Mac, Windows, Linux, Chrome OS, Android

Enabling this option prevents web applications from accessing the WebGL API. #disable-webgl

Disable

I don't understand, why enable this option if it prevents applications from accessing WebGL?  Wouldn't that result in the game not running using WebGL?

mayu25 said:

Buenas tardes, aún no se soluciona el problema, sería posible que se retornara a la versión anterior hasta que sus desarrolladores estabilicen la plataforma de juego

imposible dar marcha atras amigo.

impossible to turn back friend.

Still freezing etc

Disable WebGL Mac, Windows, Linux, Chrome OS, Android

Enabling this option prevents web applications from accessing the WebGL API. #disable-webgl

Disable

I don't understand, why enable this option if it prevents applications from accessing WebGL?  Wouldn't that result in the game not running using WebGL?

After enabling, game loads to about 50%.  When I disable, game loads to 72%, as usual.  Also, disabling Flash Player as instructed completely prevents the game from loading at all.  The advice given here seems counterproductive.

now i can load game very fast but after few minutes freezz again any solution for this problem soon ??

Dimitri Molchanov said:

chatpandore6 said:

Still freezing etc

Can you tell me your system specs? And confirm that you have tried the advice above.

32 bits, 4G RAM, win 10 , chrome last version,

webgl working and enable for chrome

I try without and with flashplayer (enable / disable)

i follow 'not install the plarium app'

i also tryed with explorer, firefox and avast browser