Icy said:

Greed oft o'er reaches itself said:

Most mod posts are either fawning to plarium, or the standard "clear cache archon" or "contact our support archon". Hope the drac is worth all the plarium grovelling, don't bite the hand that feeds you!

As a mod from Pirates, I can give you an explanation of the response players get on all the forums. We're given a knowledge base of the information we need to handle your concerns. When we have something we don't know we confer with other mods, that have been here longer and can help. Certain issues on these forums - alts, bots, mail/report notifications that don't go away,  purchasing problems, awol units. Essentially all technical problems that requires some sort of programming cannot be handled by us. Our job is to monitor and handle what we can on the forums. If its out of our jurisdiction our response is, yes put a ticket in with support. If we could do more most likely every mod would.

 Here's something you guys don't know, when the game crashed for a day a few months back. A mod called Plarium on the phone to let them know. We're the ones who made sure they knew right away.

And no we don't "fawn to plarium" when we have the same complaints as other players we do band together to give the voice of the players to plarium. We may have a more direct line to plarium than the average player. 

We may receive a token of "thank you" from plarium but it isn't much for what we need to do. Mods put in at least 10 hours a week of our time to cover these forums. Not including those that cover 2 or more forums. Before you guys tear into the mods and Alyona look at what we're doing on ALL  the forums. Every moderator VOLUNTEERED for this job. 

You moderators are actually "smallish workers" for a  profit organisation like Plarium Games .   

You work for a profit company named Plarium Games , do activity's for them. You moderators has also some obligations to that company Plarium Games, to do some work for them, in your time. You get payed by Plarium Games, drachma's has also a real money world value. 

But Plarium Games avoid to have you moderators official on the pay-role of their company. It's not that Plarium Games can't afford it, or that your tasks are from social value. 

So 'volunteers' can also be 'so naive players' from the moderators side....  What Plarium Games could abuse in their advantage....   and this,Plarium Games, is a a total "for profit company".  

It's not that Plarium Games as company can't afford some official payed employees. They have enough revenue for it. It's not that Plarium Games fullfill a need of social value . They are simply a profit company like you have so many on the globe. But it seems that that company found some gapes  in the rules to avoid some primary employers /  employees  rules we have on the labor market.

And the difference between the moderators and community manager Alyone is that for the moment, only community manager 

Alyone is on the pay role of Plarium Games, or this is what she confirmed on Plarium Games forum.  

DoubleEdgedSword said:

mortee, my man

who is now going off topic ?

lol

not a man :P 

then its clear,

guys and girls let continue now to sign this open letter and stop letting the forum mods distract us from what we intended to do: change the game for the better

we all know what is going on in game and lets continue what has been set in action and they all will soon see the ingame community is way stronger as their censorship will ever be.

i'm tired of wasting my words on these pupits (again, not flaming any1 here, so don't ban or edit the post, take some critisim for once)

so lets continue to spred the word about this open letter and continue our ingame efforts and soon enouf they will not be able to neglect us ever again
(thx for the nice story icy, but i have seen a lot of the same storys on the forum in the last year, so sorry if i don't accepts it as the full trueth, you don't represent the gamers anymore in my eyes as you all been corrupted by taking money/drachmas from plarium)

regards DES

ps: nice letter k4ne, totaly agree ;)

To be perfectly honest, I came here actually looking for a post. One of my crew told me to look for. Wasn't given a link. and isn't online atm. 

You can't expect people to be awake at all times of day. When that call was made. We actually woke up the person we called from support. When the game crashes otherwise they handle it. Unlike FB games on plarium.com don't have the same communication. Players don't necessarily think to go to FB or Google+.  

If your post is seen as a way to cause a mutiny, striking on coining or using this or any plarium forum in away to hurt plarium. It is fair for your posts to be deleted. Consider this for a moment - you set up a forum for players, you don't charge for its use. Players are given set rules but even these set rules are allowed some leniency. (there is grey areas, that are a judgement call) Why would you desire your business to be harmed in such away where it may be detrimental to your business?  I'm not defending plarium, I'm just asking you look at it from a different perspective. 

Icy said:

Greed oft o'er reaches itself said:

Most mod posts are either fawning to plarium, or the standard "clear cache archon" or "contact our support archon". Hope the drac is worth all the plarium grovelling, don't bite the hand that feeds you!

As a mod from Pirates, I can give you an explanation of the response players get on all the forums. We're given a knowledge base of the information we need to handle your concerns. When we have something we don't know we confer with other mods, that have been here longer and can help. Certain issues on these forums - alts, bots, mail/report notifications that don't go away,  purchasing problems, awol units. Essentially all technical problems that requires some sort of programming cannot be handled by us. Our job is to monitor and handle what we can on the forums. If its out of our jurisdiction our response is, yes put a ticket in with support. If we could do more most likely every mod would.

 Here's something you guys don't know, when the game crashed for a day a few months back. A mod called Plarium on the phone to let them know. We're the ones who made sure they knew right away.

And no we don't "fawn to plarium" when we have the same complaints as other players we do band together to give the voice of the players to plarium. We may have a more direct line to plarium than the average player. 

We may receive a token of "thank you" from plarium but it isn't much for what we need to do. Mods put in at least 10 hours a week of our time to cover these forums. Not including those that cover 2 or more forums. Before you guys tear into the mods and Alyona look at what we're doing on ALL  the forums. Every moderator VOLUNTEERED for this job. 

Whats a mod from pirates doing on this forum. Around 300 posts you have, but first time I've noticed you here.

So, your saying plarium didnt know their game had crashed, and supermod saved the day by informing them. Obviously they mustnt take heed of  immediate community or facebook warnings if a mod had to take to the phone to let them know.

I can only go by what I can see, which looks sycophantic to me.  Always a defence of plarium and certain posts against plarium deleted.

Since you mods only do this to help folk, I'll wait for you to decline your drachma tokens of 'thank you' from plarium.  Happy modding and good day.

Greed oft o'er reaches itself said:

Most mod posts are either fawning to plarium, or the standard "clear cache archon" or "contact our support archon". Hope the drac is worth all the plarium grovelling, don't bite the hand that feeds you!

As a mod from Pirates, I can give you an explanation of the response players get on all the forums. We're given a knowledge base of the information we need to handle your concerns. When we have something we don't know we confer with other mods, that have been here longer and can help. Certain issues on these forums - alts, bots, mail/report notifications that don't go away,  purchasing problems, awol units. Essentially all technical problems that requires some sort of programming cannot be handled by us. Our job is to monitor and handle what we can on the forums. If its out of our jurisdiction our response is, yes put a ticket in with support. If we could do more most likely every mod would.

 Here's something you guys don't know, when the game crashed for a day a few months back. A mod called Plarium on the phone to let them know. We're the ones who made sure they knew right away.

And no we don't "fawn to plarium" when we have the same complaints as other players we do band together to give the voice of the players to plarium. We may have a more direct line to plarium than the average player. 

We may receive a token of "thank you" from plarium but it isn't much for what we need to do. Mods put in at least 10 hours a week of our time to cover these forums. Not including those that cover 2 or more forums. Before you guys tear into the mods and Alyona look at what we're doing on ALL  the forums. Every moderator VOLUNTEERED for this job. 

we do it because we love the game and we enjoy helping others develop and grow 

Alyona explained to us all (again)

K4ne said:

1) The gap between big supporters of game and small ones has become too big for the smaller ones leaving them without a reasnoble chance to compete in any aspect of the game.

2) My question to Leonidas (Administrator) is will You really do this to people that have been playing Sparta for years, promoting this game to their friends, family, on various forums and chats, will You stay blind on it and enforce terms of service on them or will You understand that something has just went wrong and fix it so we can enjoy ourselfs playing Sparta for many years to come?

3) We are here all friends or all enemies in game but in end we are all people and we are all players and supporters of Sparta, dont let us down, please.

Hi, K4ne!

1) In Sparta you can reach success even without spending money on the game. We give a lot of opportunities to receive Units, Items or Drachmas. Of course, it will take more time and more efforts.

Some players prefer spending money to get things faster. And it's normal. However, it doesn't mean that others can't play comfortably. In any game there are foes that are hard to deal with. That's why we gave you an opportunity to join Coalitions, find Allies and friends, and fight together against the stronger enemy.

This is an important part of gameplay.

2) I would appreciate it if you could tell me more about the things that you think went wrong. I will pass your feedback to our game developers.

3) We are always ready to support our players. Our developers gather player feedback after each update to analyse the new features and probably find some ways to improve them. If you have some feedback to share, or some improvements to request, you can always share your thoughts on this forum. All feedback is passed and everyone's voice is heard.

However, let's not forget that game development can't rely only on player feedback. There are also analytics data, marketing research, etc. Player feedback is a good addition to all the information we get though our internal channels.

Alyona,if Tonaya may ask you few things:

1.do you play this game at all?

2.do you know that you are talking with 2+ years sparta players here,a lot hegemons and experienced players

3.why you trying to explain to us all that we are all wrong and that all is fine and ok?

4.do you think that we all are brain damaged people with low IQ?

5.why you "moderators" threat to players that you gonna boot them from this forum,if they tell something you dont like?

you are only players who receive 2-3 k drachmas per week to help and explain new players how to play game and stuff

6.did i brake some plarium rule if i tell something i dont like about the game?

7.do you think that i'm gonna read some plarium "rules"  how to behave? we just want to play this game and have fun,like it was before you changed it from fun to "give us more money"

8.what ever i ask from Alyona,mister Basilius....on this forum,by private msgs,by mails...you didnt accept anything

9.mayby i was wrong when i ask to cut down troops building time for 50%,....when Alyona explained to me...about "balance" in game,i thought maybe i ask silly questions ,and then i realized that this is SUPER FAST game,maybe you should change troops building time from 1 hour 30 min to 1 month for single troop,maybe then we gonna have more FUN and you will have better BALANCE?

Tonaya

to answer number 1.... she already said in another forum that she only plays little in a beta one private.

then is when i suggested to listen to us but it is just not working  (the new agreements levels that has been open since them appeard)

I just seen the most insane inform.... that proves that this game is doomed unless something is done. those fighiting this days i am sure they ahve seen what dooped troops are doing now...