Icy said:

Greed oft o'er reaches itself said:

Most mod posts are either fawning to plarium, or the standard "clear cache archon" or "contact our support archon". Hope the drac is worth all the plarium grovelling, don't bite the hand that feeds you!

As a mod from Pirates, I can give you an explanation of the response players get on all the forums. We're given a knowledge base of the information we need to handle your concerns. When we have something we don't know we confer with other mods, that have been here longer and can help. Certain issues on these forums - alts, bots, mail/report notifications that don't go away,  purchasing problems, awol units. Essentially all technical problems that requires some sort of programming cannot be handled by us. Our job is to monitor and handle what we can on the forums. If its out of our jurisdiction our response is, yes put a ticket in with support. If we could do more most likely every mod would.

 Here's something you guys don't know, when the game crashed for a day a few months back. A mod called Plarium on the phone to let them know. We're the ones who made sure they knew right away.

And no we don't "fawn to plarium" when we have the same complaints as other players we do band together to give the voice of the players to plarium. We may have a more direct line to plarium than the average player. 

We may receive a token of "thank you" from plarium but it isn't much for what we need to do. Mods put in at least 10 hours a week of our time to cover these forums. Not including those that cover 2 or more forums. Before you guys tear into the mods and Alyona look at what we're doing on ALL  the forums. Every moderator VOLUNTEERED for this job. 

here is something Icy"moderator" dont know,in last 2 years i'v mailed plarium on [email protected] around 100 times,every time when server crush,when players cant login,etc,etc....and at least they answer on mail,if i have phone number of plarium or ADDRESS (evan better) so i can call them or knock on plariums door(my biggest wish,to tell and explain all face to face to game dev's)and not to complain here and there and after i dont know where to look for my posts,or they are already deleted idk,but i dont need any THANK YOU from plarium.Players complain on forum how they lost all troops on PP,and "moderators" dont help them at all,they give NO HELP for angry players who lost all army,when "moderator" Nikita posted that all who play 1 bar system are cheaters,and because of cheaters they changed PP system,and that it is better to play PP from 1 hit,as soon as i saw Nikita's post for 1 hit strategy i'v send msg to all members from my coalition:DONT PLAY PP ANYMORE AND DONT LISTEN TO "MODERATORS" TO PLAY PP FROM 1 HIT!!!!who did listen to me and didnt play from 1 hit,they stil have army.many players,not from my coalition,and few from my coalition DID listen to Nikita"moderator"and they lost all troops on PP.so if PP system is plarium's top secret,and "moderator's"dont know that secret dont tell to other players how to play PP,because you dont know either,you are only regular players who answer on players post's on this forum and recieve2-3k drachmas per week.SO ALYONA WE ARE NOT ALL EQUAL,AS YOU SAID.

few days ago 1 player posted that he is angry because he lost all troops on PP,and "moderators"didnt halp him at all,so i said to find me on map and gived him my mail address,after few days of mails,msgs,he listen to me and did PP as i told him,and he got 6k agema payout+some mpelts,his coalition is not ally or at peace with us,we are neutral,and he was not on my friend list,but i found some time and i am happy because he got his troops back.i dont need any thank you,Tonaya from any one,but "moderator" if you dont know PP system dont tell to players to play from 1 hit,because when they lost all troops you wont help them to get their troops back!!!

sorry for my bad english,english is not my first language and i dont use google translator,so if anyone read my posts,i hope he understood me

Tonaya