Hi there, I also have the same issue with the referral code, I sent the code to my son and I tough that it would eventually work but sadly not. We both use 1 iPhone x, 2 iPad pro and 1 huawei to play. Could you please help me? My player id is: um13009759 | 12825689 Thank you!
p.d. His account is newer than mine but he has already two legendary with no investment $$ and I have none :(
hello op
lemmi know if u still have an issue with this, if so
let me know the main accounts in game id and the reffered account id
including store (main acc store and the reffered acc store/ ie apple or google etc)
also the devices/os's and the raid version at the time this was attempted
thank you for your support
OpheliaA1 said:
hello op
lemmi know if u still have an issue with this, if so
let me know the main accounts in game id and the reffered account id
including store (main acc store and the reffered acc store/ ie apple or google etc)
also the devices/os's and the raid version at the time this was attempted
thank you for your support
Hi
There are three main reasons why players may have problems with their referral links:
1. The player that has accepted the invitation link and followed it to install the game has internal anonymizer activated for his/her phone, so we cannot identify the device for connecting it in the system. Also, the issue may be that there are emulators involved (they too, are problematic referral-wise).
2. The game has already been installed on this phone previously.
3. The user is not new (he/she may have logged in on the new device that had not had the game installed on it before, but with the account that had already been registered before).
Regarding the first point, we can suggest resetting advertising IDs or activating them to make sure that you are visible (to put it in simpler words, make sure that the device is not hidden, this can be checked in settings)