28 фев. 2020, 15:0528.02.20
13.05.19
3
So what do I do if 2 friends have downloaded the game and and are over lvl 30 and didn't use the link,When they first started ? !!
Friend referral did not work
Поиск
2 март 2020, 01:0402.03.20
2 март 2020, 01:05(отредактировано)
03.06.19
2
I have a Appel phone and my friend has a Samsung when he usees my link it says it is invalid what do I do
2 март 2020, 01:2902.03.20
03.06.19
2
I have a Appel phone and my friend has a Samsung when he uses my link it says it is invalid what do I do
30 март 2020, 22:4130.03.20
20.02.20
1
hi same problem here my girlfriend invited me i`ve hade installed the game allready but i quit the game Instant after the tutorial without linking my Account to Facebook or plarium as we saw that you can send a friend request. I deleted the game and installed it with her link to Start a new game. First we thought it doesn`t Work becouse i don`t linked my game to Facebook or anything but nope it doesnt worked at all :/ what is pretty bad becouse im lvl 44 now. it was the same with her brother :( i`ve invited a friend myself but same there it doesnt work and he have never installed the game before. It makes me sad that we cant get the chance to use this Feature.
8 апр. 2020, 19:1908.04.20
28.01.20
1
No,ot doesn't work i installed via friends code i got link clicked downloaded it after link redirected me to playstore and nothing happened. My feie d was also not a player and he got the link from me did what i did (downloaded the game via link) and also nothing happened. So please do not tell me that ref. Program works causw it does not.
1 май 2020, 15:3601.05.20
30.11.19
2
I have invited a new player. She is now over level 10. Neither her account or mine shows the referral bonuses for level 10.
My link was used to install.19 май 2020, 04:5019.05.20
19.05.20
1
Unknown_Ranger said:
I used the link that was sent to me, downloaded for the first time, and neither of us received any rewards.This happened to me and my friend as well
20 май 2020, 11:2720.05.20
1
I invited 3 friend using referal links. They all downloaded the game from my referal link but only one person showed up on the referals yet all 3 people had never played befor.
When this person got to level 9 they disappeared from the referal list meaning I didt get any rewards for any of them passing level 10 and higher
I contacted support about the issue providing screenshots and proofs and no one replyed to me and the case was closed with no response over a total of 3 weeks. The game is broken in areas but they refuse to admit they cant fix it and the customer service is just for show.3 июль 2020, 03:5403.07.20
1
Hi,
I referred my brother to this game today. He has not shown up in my referrals and he is level 18 right now. He used my link.
My email is [email protected]
His email is [email protected]
I am willing to spend money on this game but only if it functions as advertised. Hoping it can be fixed.
Thanks.
1 авг. 2020, 19:2001.08.20
05.07.20
1
I have sent a referral to my friend and he installed the game next to me and is now level 10 and I have still not got him on my list or received anything and neither has he
What is the fix please?
2 авг. 2020, 16:2602.08.20
2 авг. 2020, 16:27(отредактировано)
30.07.20
1
This Referral Link is a ...
I did the installation with the link myself for 2 different divice for the first time.
I tried on my own cell phone, and the computer of my girl friend and NOTHING.
Any way to get the bonus?
10 авг. 2020, 02:2410.08.20
10.08.20
1
This is my third time trying to post my issues here. My girlfriend used my link I watched her she for the bonus I didn’t get it for her hitting 10. You guys customer service seems to suck balls so I don’t expect anything to come of it. But if you really dint care if players stop playing because you suck fine by me I’ll find a be game to play.
19 авг. 2020, 09:1619.08.20
06.02.20
1
Friend used my referral link on his phone, which never had the game on it before. Got this reply today:
Maria (Plarium Support Center | Mobile Games)
Aug 19, 2020, 11:30 AM GMT+3
Hello!
Thanks for getting in touch with Plarium.
The Referral Program is completely automated.
If you didn't receive a reward, it means that your friend didn't use your Referral link to install the game, or the game was previously installed on that device.
In this case, you will have to invite another friend to get a reward.
Cheers,
Maria
Customer Support Team
My favorite parts about this are #1 that they immediately blame me and assert that we can't sign up correctly and #2 their answer is for you to do it AGAIN so you can get even more frustrated?
It's rare to come across such inept and accusatory customer service these days. I'm moving to strictly F2P from here on out and letting everyone I know how discouraging this has been.
I guess the sheer volume of similar complaints on this topic have not resulted in it being fixed, so I won't waste any more of my time trying to be heard.
10 сент. 2020, 22:0910.09.20
10 сент. 2020, 22:19(отредактировано)
49
I send reff to my friend...it get level 21 and still no rewards....game is installed for the first time, but for PC...i teach him playing, so he use my link to get launcher, then again use my link to download and start game... nothing...he was really disappointed when see that he must just loose 5 arenas daily for first month and never continue missions....he has one 30 lvl hero, and must fight against four 60 level yellow monsters :), and even more that i, after 4 months stiil cant reach silver....but this is other problem...main problem is...where are my rewards....
28 сент. 2020, 07:0028.09.20
1
Same thing happened here. I think its lame that they don't use Referral codes like other games do. My GF was going to play but decided not to when she DL'd it when I said there was a referral program, then left after the tutorial to use the link and re-DL it before setting up an actual account behind me as she thought it was a referral code.
1 нояб. 2020, 01:0301.11.20
1
October 2020. Still a problem looks like. Referred account got the perks, but never showed up in my referred players.
3 фев. 2021, 22:3903.02.21
03.01.20
5
I've had the same issue...new device so the game hasn't been installed before and they've used my link to install....got bonus gear and an invite as new user so everything ran as suppose to. Now over lvl 10 and I've recieved nothing. The default...."Just invite more users cause we have no control over it" seems a little weak to me. If you have no control over it...how did it get in the game and to ask me to promote something that obviously doesn't work....not about to happen.
If you can't take the time to look into something that you have created and installed and expect others to continually help when it's broken... sends a message that you just don't care.
16 авг. 2021, 19:1816.08.21
29.07.21
2
I recently used referral link. I play on my Windows 10 PC and my friend on Android phone. She is 24 level now and I still didn't get my rewards. Even after the daily reset.
