If it can be of any aid, i'm using a Samsung S7 edge (and as i mentioned before, i still suffer from occasionals deadlocks while loading).

May i suggest to the devs to put a "doublecheck" somewhere in the code, so that if the loading does not complete (due to any reason), the fight is not counted at all, energy (or tokens) are refilled back and most of all arena does not count as a loss? It happened me once while fighting one of the devs teams in the arena (with a score much lower than mine) and i lost like 60 points due to the freeze.

Hello,

To be put in the idea box : push system notice into the chat like "System maintenance will be at 11pm GMT" so players don't freak out when they are disconnected from server ;)

Thanks,

You call the crumbs thrown in compensation? It's just a spit in the face....

This compensation is small even for small levels. For example I'm on level 46 spent more resources, not counting the time and nerves. 

 You should to review the compensation, in order not to get more negative!!!

Not to mention the lags,, freezes and blackouts continue...

Hi Marius,

you said there are ev. some probs with Samsung devices : i play on a galaxy tab a with Android 8.1 and i have some ocasionly disconnects when loading a battle .

1. The game freezes completely and needs a restart.

2. During the loading  of a battle it falls back to android startpage

At both  crashes the invested energy or cb-key is gone and  there are no error  messages

It can also happen at  the  end of the  battle  and then battle results are also not counted.

No complaning just as Information.

Hello, I play on the Galaxy s10 plus, this morning I was doing a routine farming session which I do every morning at 5 a.m to get the most out of my energy because on my way to work my energy gauge fills back up so I can play at work. Today my game has not let me sign on since about 7 a.m is this somthing that other people are dealing with as well? I've read the forums and I see people have been dealing with this issue the last three days but I've only experienced crashes and freezes but today its total blockage

Today my clan does a purge and if I dont attack the CB at some point today I will be kicked out of the clan, i like my clan. 

22:35 on Moscow time the next discount, without the prevention.

Unplanned maintanace again ? Up from now ? 

People, don't be so greedy. I think today's compensation is quite good. We've got 6 days of double exp and even some diamonds. Has anyone seen compensations like this before? And 4 keys are a lot (I only lost one, just because I was told not to use it during maintenance. So I only replenished 1 key during night instead of 2).Thanks for this. 

But It's annoing that today we still get disconnected at random times without any notification about maintenance :(

game is still crashing for me all 3 to 5 arena games .. can't login cause "connection failed"

I'll never buy any week package or shit like that again! All day packages (on the 7th day the holy splinter should finally be there...) since your update after day 4, gems, splinters, energy all lost... You have betrayed me!!

Marius said:

spurnedwhale said:

Bummer of a time to release the referral system. Brought a friend in with a code (that didn't work after he deleted the game and tried again, going through the tutorial each time, SIX times), and he's already done with the game after that and today's issues. Bummer.

Putting it mildly. We will get this fixed ASAP, so whether or not your friend decides to give it a try again, please do pass him our sincere apologies. As you can imagine, we are not exactly happy with the situation either.

You're getting it "fixed" but are you going to compensate people who were affected and bothered to keep playing? Or am I just wasting my time playing this game.

uri said:

If there is any ETA when game will be fully fixed? Freezes and crashes keeps happening still. I been patient so far but it's starts annoying me when same story happening over and over again. Like today, I didn't lost much,  40 energy maybe in total but it is not beta anymore and that kind of problems should be solved in minimum time.  And please, don't ask me to send ticket. It seems like nobody home there.

 Be happy bro, you didnt have your account wiped due to the patch, all the hard work and money spent, just gone, every time I try to log in, it starts a new account all over. And I have yet to get a single response from your "tech" support!

Hey, everyone!

Morning update: the server has been rebooted recently and might go through maintenance again, keep an eye out for alerts. From what we can tell, Tournament points do update, but it takes a long time. We'll work on getting that fixed. 

Compensation is most likely not going to be today - this is due to today being a holiday and the fact we need to fix the server with absolute certainty first. It will be something beyond the standard compensation, however, as far as I have been told. The details will be decided on as soon as possible.

I'll do what I can to keep you updated, albeit keep in mind that there might be delays when I have no access to the forum. Happy Victory Day to all those who celebrate it today!

games still 80% unplayable form me, on multiple devices im getting server connection failed.

so many times in the last 2 days its been freezing on load screens.  Im so close to the 2x shards but now carnt even log in with 1 hr to go