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Amazon Prime loot missing

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Jan 28, 2020, 08:1401/28/20
01/11/20
1

Same problem. I didnt recieve any potions or tomes from the Amazon Prime gift Trying with login in and out but nothing change, on Amazon tab says collected.

um13592574 | 13404765

Jan 28, 2020, 21:4401/28/20
Jan 28, 2020, 23:40(edited)
220836

I have a similar problem, I got the skill books but no greater potions in the last Amazon loot drop. 


They are there now. Cool.
Jan 28, 2020, 22:0401/28/20
10/09/19
5
I also am having this problem I’ve collected the past rewards with no problem at all and now this happens. What gives. 
Jan 28, 2020, 22:3101/28/20
05/13/19
923

nyr144 said:


I also am having this problem I’ve collected the past rewards with no problem at all and now this happens. What gives.  
Did you collect the items?
Jan 29, 2020, 14:4801/29/20
05/11/19
3

Same issue no potions. 


Jan 29, 2020, 14:4901/29/20
05/13/19
923
Shieldski said:

Same issue no potions. 


I believe the issue is resolved now.
Jan 29, 2020, 20:2601/29/20
10/17/19
1

Not fixed,

I also still have the same issue. Did NOT receive greater potions from amazon promo.

User id  um12571790 | 12391453. Checked this few minutes ago

Jan 30, 2020, 17:3401/30/20
04/18/19
5

Can i get some help? I think i only got the books, but not the 40 potions. Here is my ID um6840903 | 6752150 please check and ive me an answer. I tired of trying to get a solution. Thanks. 

Jan 31, 2020, 13:3501/31/20
05/11/19
3
Just checked and still no potions.
Feb 1, 2020, 06:0302/01/20
220836

Several people with the same problem.

I reported the problem here, they instructed me to open it through the game support, I did it and nothing was resolved.

Please, can anyone help me?


http://prntscr.com/qtqeki


User ID um29281141 | 28799052

Feb 1, 2020, 06:0402/01/20
220836

Sezzy said:


Rodrigo Ramos said:


Hello, i`m with the same issue.


http://prntscr.com/qtqeki


User ID um29281141 | 28799052

Hi

Pls contact with our support in game .

Thank you

I reported the problem here, they instructed me to open it through the game support, I did it and nothing was resolved.

Please, can anyone help me?

Feb 4, 2020, 03:2602/04/20
220836

Hello... any one here can help me???




Feb 4, 2020, 12:2502/04/20
02/15/19
2725

Hi

Its possible you collected superior potion per each. 
Feb 9, 2020, 20:4102/09/20
220836
I hot amazon prime for epic tomes and 40 greater potions. I got the 3 tomes but no greater potions
Feb 10, 2020, 18:1002/10/20
01/28/20
3
I did not get Valla 🙁 help!
Feb 11, 2020, 04:3302/11/20
3
Hi there, I keep trying to collect the Amazon reward in the game, but it says the Amazon account is already been used by another Raid account. (?)
Feb 23, 2020, 04:5402/23/20
1
I am not seeing any "hidden menu" that leads to "Amazon Prime Champions, Loot & More" and am thus not able to claim Valla. What exactly is it that I need to do to fix this?
Feb 23, 2020, 19:5202/23/20
220836
I am having trouble with amazon account and raid I have Amazon Prime but whenever I click on the content to collect it it knocks me off my amazon account and says I don’t have Amazon Prime .
Feb 23, 2020, 19:5502/23/20
220836
trentmac47 said:

I am having trouble with amazon account and raid I have Amazon Prime but whenever I click on the content to collect it it knocks me off my amazon account and says I don’t have Amazon Prime . And I can’t get the game support to come up at all. This is pissing me off.

Feb 24, 2020, 18:0502/24/20
Feb 24, 2020, 18:09(edited)
220836

Menok said:


The amazon button is not even there for me


Ive got the same problem no amazon premium anywhere on my screen, ive checked the side pullout menu and nothing there either

My id is um35839166 | 35213488