All Categories

Amazon Prime Log in for Rewards stuck in loop.

Search
Dec 17, 2019, 00:3912/17/19
220836

Amazon Prime Log in for Rewards stuck in loop.

When i Log into the App i get this log in screen for the Amazon link.

Then i click the log in with amazon button, already having logged in this page appears:

After clicking Allow the Raid app pops back up and restarts. From there i go back into the Amazon section to collect on Galek and it tells me to sign in again. It is a never ending loop.

Here are screenshots to show i have prime and i gave Raid the permission to see my Prime Status.


Views
1k
Comments
23
Comments
Dec 17, 2019, 00:4112/17/19
05/13/19
923
BlackLotus said:

When i Log into the App i get this log in screen for the Amazon link.

Then i click the log in with amazon button, already having logged in this page appears:

After clicking Allow the Raid app pops back up and restarts. From there i go back into the Amazon section to collect on Galek and it tells me to sign in again. It is a never ending loop.

Here are screenshots to show i have prime and i gave Raid the permission to see my Prime Status.


Hello, PM me your in game id in this format UMXXXX|XXXXXX and a link to this post. I will see what i can find out.
Dec 17, 2019, 03:2612/17/19
02/12/19
1

I got the exact same problem.


Dec 17, 2019, 05:2512/17/19
12/15/19
1
Same exact issue. Please advise.
Dec 17, 2019, 06:1012/17/19
220836

I have prime video but when I log in it says I don't have prime.


Dec 17, 2019, 14:2012/17/19
220836

I also have exact same issue on both devices iOS and android. Same accounts

Please help.

Dec 17, 2019, 14:5412/17/19
10/08/19
1

Hi, I subscribed to Amazon prime, same issue 😕

Waiting for my new champion 
Dec 17, 2019, 15:1512/17/19
220836

Ok so i downloaded the Amazon app and logged in through it. When i went back into Raid i "relogged into amazon" and it actually went through this time and allowed me to collect Galek now. So download the Amazon app and make sure  your logged in there and try to start it again. It only took once and worked. So try that my fellow peeps having issues.

Dec 17, 2019, 15:4612/17/19
2
My issue is that I accepted Rare Golek, but I never received him.  It says collected, but he isn’t in my character roster
Dec 17, 2019, 16:3312/17/19
Dec 17, 2019, 18:00(edited)
08/12/19
1
Same problem here on my account, not in stock
Dec 17, 2019, 19:4012/17/19
02/15/19
2725

Hi

Pls pm me your in game id and this forum link for checkn. 

Thank you
Dec 17, 2019, 20:4112/17/19
220836
 I signed up for the Amazon Prime and got stuck in a loop type situation and cannot deal with whatever is going on the only reason I signed up was for the collection of character
Dec 17, 2019, 20:4512/17/19
2
Sezzy said:

Hi

Pls pm me your in game id and this forum link for checkn. 

Thank you
Can’t get DM to go through
Dec 17, 2019, 20:5012/17/19
06/24/19
1
I have this same issue. I have prime video but popup says I don't. 
Dec 18, 2019, 03:4512/18/19
220836

Same here. Have the membership, can see the Prime Video subscription in my Amazon app, but Raid says I don't have that.

Dec 18, 2019, 10:4212/18/19
220836
Same here. I have Prime but it just says I do not.
Dec 24, 2019, 17:5112/24/19
220836
When I click on the login to amazon it takes me to the amazon app and asks if I allow raid to use my prime I click allow and then it says that there was a problem or a bug and I don’t know how to fix it
Dec 25, 2019, 16:4112/25/19
02/15/19
2725

jkharrell3 said:


When I click on the login to amazon it takes me to the amazon app and asks if I allow raid to use my prime I click allow and then it says that there was a problem or a bug and I don’t know how to fix it

HI

Pls contant with Amazon support. 
Dec 30, 2019, 21:3712/30/19
220836

Hello. I also had the same issue and was finally able to resolve it by downloading the Amazon app and signing in there first before going in-game to login. My question is how can I get Galek now that he's no longer available? He was available for hours while I was trying to resolve the issue and now that I fixed it, I can't claim him. I also took a screenshot of my Prime Account showing I allowed access to Plarium on 29 December. I submitted two separate tickets in-game but have yet to hear back. Please help.

Dec 30, 2019, 22:0012/30/19
05/13/19
923
bglade said:

Hello. I also had the same issue and was finally able to resolve it by downloading the Amazon app and signing in there first before going in-game to login. My question is how can I get Galek now that he's no longer available? He was available for hours while I was trying to resolve the issue and now that I fixed it, I can't claim him. I also took a screenshot of my Prime Account showing I allowed access to Plarium on 29 December. I submitted two separate tickets in-game but have yet to hear back. Please help.

I believe it had to be before the deadline, not sure what can be done.
Jan 1, 2020, 19:4601/01/20
220836

noloses149 said:


bglade said:


Hello. I also had the same issue and was finally able to resolve it by downloading the Amazon app and signing in there first before going in-game to login. My question is how can I get Galek now that he's no longer available? He was available for hours while I was trying to resolve the issue and now that I fixed it, I can't claim him. I also took a screenshot of my Prime Account showing I allowed access to Plarium on 29 December. I submitted two separate tickets in-game but have yet to hear back. Please help.

I believe it had to be before the deadline, not sure what can be done.
Hi noloses,

I think I saw you in one of Chosen's YouTube videos recently.

Anyways, my issue occurred before the deadline and I still have not received any reply to the support tickets I made in-game at that time. I ended up resolving the issue on my own. Nowhere does it say you need the Amazon App on your phone in order for the game to connect to your account.


Would you please look into this further and see if they can send me the Galek I was supposed to get since this issue occurred while he was available for me to collect?