Aug 30, 2019, 21:0808/30/19
01/18/19
8
waste of time will log out and hope you guys all put ticket in
connection keeps dropping
Search
Aug 30, 2019, 21:4408/30/19
05/13/17
5
Maintenance done and issue still persists
Aug 30, 2019, 22:2308/30/19
02/20/17
2
Add me to the list, it's all been very well said by those above! THIS SUCKS BIG TIME! They have no trouble taking our money??
Aug 30, 2019, 22:4108/30/19
01/28/18
34
Unrealistic requests:
Refund our Money. Rebuild our armies. Undo anything already done.
Realistic requests:
Kick everyone out the dominion to prevent further issues, extend the event to Sunday, give everyone an extra goto dominion token.
Reasonable demands:
Open a line of communication to your customers, who will otherwise spend their money elsewhere. How is no-one from Plarium apologising/explaining what is happening. Customer service 101.
Aug 30, 2019, 23:5708/30/19
07/16/19
13
same issue waste of money
Aug 31, 2019, 01:3808/31/19
01/23/19
5
This is stupid a issue like this the game makers should be proactive with their players, instead crickets.... what a waste of time trying to do ANYTHING on this game is right now, you might be able to log in but forget being able to do anything before your disconnected.
Aug 31, 2019, 02:5508/31/19
03/31/19
2
Wow!!!! A whole day and still can't log in for more than 1 minute. What are you guys doing? Most business owners would try to fix the problem fast so they can keep there customers.
Aug 31, 2019, 03:4808/31/19
Aug 31, 2019, 03:52(edited)
08/31/19
4
Just keep reloading until you get on, then do your shield before you get disconnected, this is some BS though, can see a lot of player"s getting screwed over this, its' pretty unacceptable for a company that charges what it dose for its bank offers then leave everyone in the dark, a good wake up call these free to play companies don't see you as people only as cash symbols too them, sad really.
Aug 31, 2019, 06:1908/31/19
08/20/19
3
[808080]Greystar[-] said:
Unrealistic requests:
Refund our Money. Rebuild our armies. Undo anything already done.
Realistic requests:
Kick everyone out the dominion to prevent further issues, extend the event to Sunday, give everyone an extra goto dominion token.
Reasonable demands:
Open a line of communication to your customers, who will otherwise spend their money elsewhere. How is no-one from Plarium apologising/explaining what is happening. Customer service 101.
+1
Just communicate. Honesty will be rewarded by your playerbase even if you haven't found the problem yet.
Silence is killing, not only for us!
Aug 31, 2019, 07:4008/31/19
05/15/17
2
From their FB page: 
Aug 31, 2019, 08:0008/31/19
09/11/17
2
Same shit happens here. Cannot play for days now. This sucks....:-(
Aug 31, 2019, 08:2008/31/19
01/28/18
34
Trapper said:
From their FB page:
Really?
1) You know about the situation. This post went up 12 hours after the game got unplayable and we were given a maintenance reward.
2) We thank you for your patience and understanding. We are not patient, or understanding, as you've not explained anything.
3) Our specialists are doing everything possible for you to play comfortably. What would this be. None of us can login for more than 10 minutes, nothing has changed, you appear to be doing nothing at all, other than add a maintenance reward.
4) Thank you for being with you. This will change shortly.
Aug 31, 2019, 09:1208/31/19
07/13/15
2
Plarium = Bug + bug + bug + bug !
It's impossible to play the game
Please change your developers ! You're payed for that and we pay for that !! The community is unhappyAug 31, 2019, 09:4708/31/19
Aug 31, 2019, 10:12(edited)
05/15/17
2
Now everyone knows they are not going to reverse any charges made by anyone.
Personally this is what I think should be done for compensation:
Since the troubles started several days ago, and progressively got worse culminating (during Dominion) in the cascading server failures and extreme lag the few times we were able to finally get in for a couple of minutes then -
1) shield everyone for 1 week,
2) give everyone 2M gold, 1k 24hr boosts, 1k hero's crystals, 500 each of the errand refreshers, and 500 of each level of stamina and faith boosts
3) match all purchases made by anyone during today's problems and the previous 48 hrs.
4) Reset everyone's bank buy levels to the lowest tier/minimum.
In my eyes, that would be a fair compensation for the frustration, the loss of play time, the loss of rewards during dominion, and (for the most part) should help cover the costs of anyone that lost troops/got zeroed out during this period.
Aug 31, 2019, 09:4708/31/19
Aug 31, 2019, 09:50(edited)
08/24/19
2
Playing this game right now is as painful as cleaning the toilet with a toothbrush! I cant believe how long it is taking to fix the issue... baaahhh humbug!!!
Aug 31, 2019, 09:5808/31/19
08/20/19
1
Still down, I tried 4 times to log in and it failed to load all 4 times. I can't even get to the point to apply another shield and I'm not about to keep trying mindlessly when the game is clearly broken right now.
How long is this going to take? For sarters can you also please get rid of the Google stuff to help with the lag? Even the loading screen loads up google, google fonts, google analytics etc. bloat.
Roger MontgomeryAdmin
Aug 31, 2019, 10:0908/31/19
Aug 31, 2019, 10:29(edited)
04/12/17
1308
Greetings, Lords! Thank you for informing us!
We do our best to resolve this situation as soon as possible.
If you have any additional information or any questions, please, contact me in PM and describe your situation in details, also specify your game ID in the message.
We apologize for any inconvenience caused and thank you for your understanding and patience!
Aug 31, 2019, 14:0308/31/19
04/10/19
1
2 days now this game has not worked. just fix it so we can go kill some people to get rid of our frustations
Aug 31, 2019, 15:3708/31/19
Aug 31, 2019, 15:38(edited)
08/26/17
32
This Game is Dead.
Yesterday was Black-Friday for Plarium , i think the Cost for the servers was to Hight.
Bye Plarium
Aug 31, 2019, 15:4508/31/19
08/26/17
32
Roger Montgomery said:
who i can find my Game ID, when i can not login?Greetings, Lords! Thank you for informing us!
We do our best to resolve this situation as soon as possible.
If you have any additional information or any questions, please, contact me in PM and describe your situation in details, also specify your game ID in the message.
We apologize for any inconvenience caused and thank you for your understanding and patience!
