Another kick in the teeth for 'normal' players
VIP get 81 FREE Dark Wyverns and all they need to do is participate in tournaments - This is in ADDITION to their normal tournament rewards
(ignore the 541 boosts, it was a typo meant to say 5 boosts)
Has this been allowed to go too far? How does this maintain game balance?
The VIP situation is very discriminatory system that goes against all ethics of good gaming and breach customer service.
The secrecy behind this unfair system shows how iligal feature.
The only problem is that we gamers have no one to protect us against this form discrimination. No international law or body fight for us. This is even though we are making people like Shaleel rich.
Gamers are being taken for a ride, a billion dollars economy taken by a ride, and not a soul protect us.
Oracle said:
The VIP situation is very discriminatory system that goes against all ethics of good gaming and breach customer service.
The secrecy behind this unfair system shows how iligal feature.
The only problem is that we gamers have no one to protect us against this form discrimination. No international law or body fight for us. This is even though we are making people like Shaleel rich.
Gamers are being taken for a ride, a billion dollars economy taken by a ride, and not a soul protect us.
Well places like Kotaku and other outlets similar like to write about such. If given the proper attention. Exposure and publicity is something that can work... :p
Snowgoon said:
Another kick in the teeth for 'normal' players
VIP get 81 FREE Dark Wyverns and all they need to do is participate in tournaments - This is in ADDITION to their normal tournament rewards
(ignore the 541 boosts, it was a typo meant to say 5 boosts)Has this been allowed to go too far? How does this maintain game balance?
Hello.
To get this Reward they don't need just participate in the Tournament, they need to receive the required number of points either in one Tournament or in both of them. These Rewards won't be added just if you start participating.
Hello all
i always have said that should be a established way for at least become to think to if you are inside the requisites for VIP programs
at this moment is alll so secret that nobody knows how you can be choosen or what u have to do if you want to become a VIP
5 years and 10 days playing, level 96 and no one day missing
Juglar del Viento said:
Hello all
i always have said that should be a established way for at least become to think to if you are inside the requisites for VIP programs
at this moment is alll so secret that nobody knows how you can be choosen or what u have to do if you want to become a VIP
5 years and 10 days playing, level 96 and no one day missing
Regards
Congrats on your achievement, you know I have almost the same and unfortunately you already know the answer for this subject.
Juglar del Viento said:
Hello all
i always have said that should be a established way for at least become to think to if you are inside the requisites for VIP programs
at this moment is alll so secret that nobody knows how you can be choosen or what u have to do if you want to become a VIP
5 years and 10 days playing, level 96 and no one day missing
Regards
Our leage marshal is VIP and he is an alt account ... but used to spend $7000 per month
Maybe all alt accounts and The Master should be given VIP status?
Any coiner can score 40k in every tournament while standing on their heads
Especially in the new Radioactive, Glow in the Dark tournaments we get now
Is this the Fallout from Chernobyl?
Top leagues are already scoring 4.7 million in the Fortress Showdown
We were told Forts would be next on plarium's hitlist
Fortress Showdown + Flag Tournaments = Broken Forts all across the map
and if you arent a VIP how do you go about getting this reward?Snowgoon said:
Another kick in the teeth for 'normal' players
VIP get 81 FREE Dark Wyverns and all they need to do is participate in tournaments - This is in ADDITION to their normal tournament rewards
(ignore the 541 boosts, it was a typo meant to say 5 boosts)Has this been allowed to go too far? How does this maintain game balance?
Hello.
To get this Reward they don't need just participate in the Tournament, they need to receive the required number of points either in one Tournament or in both of them. These Rewards won't be added just if you start participating.
With the amount of troops most of the VIP coiners are buying, I don't really think 81 wyverns is going to be what breaks the game balance... But it does seem unfair that they get free stuff the rest of us don't.Another kick in the teeth for 'normal' players
VIP get 81 FREE Dark Wyverns and all they need to do is participate in tournaments - This is in ADDITION to their normal tournament rewards
(ignore the 541 boosts, it was a typo meant to say 5 boosts)Has this been allowed to go too far? How does this maintain game balance?
Alina Phoenix said:
Snowgoon said:
Another kick in the teeth for 'normal' players
VIP get 81 FREE Dark Wyverns and all they need to do is participate in tournaments - This is in ADDITION to their normal tournament rewards
(ignore the 541 boosts, it was a typo meant to say 5 boosts)Has this been allowed to go too far? How does this maintain game balance?
Hello.
To get this Reward they don't need just participate in the Tournament, they need to receive the required number of points either in one Tournament or in both of them. These Rewards won't be added just if you start participating.
Alina,
We do the points ...but WE ARE NOT VIP!
THAT IS THE POINT OF THIS TOPIC ...
I did 40,000 points and I sended the email...but no reward for me ...
Lord Mark said:
Alina Phoenix said:
Snowgoon said:
Another kick in the teeth for 'normal' players
VIP get 81 FREE Dark Wyverns and all they need to do is participate in tournaments - This is in ADDITION to their normal tournament rewards
(ignore the 541 boosts, it was a typo meant to say 5 boosts)Has this been allowed to go too far? How does this maintain game balance?
Hello.
To get this Reward they don't need just participate in the Tournament, they need to receive the required number of points either in one Tournament or in both of them. These Rewards won't be added just if you start participating.Alina,
We do the points ...but WE ARE NOT VIP!
THAT IS THE POINT OF THIS TOPIC ...
I did 40,000 points and I sended the email...but no reward for me ...
My Lord, these Rewards are given to the members of VIP program at the initiative of their agents.
One of the main benefits of this program is that you have a high-quality dedicated support service and your agent can give you such additional Bonuses.
Plus, the amount of such Bonuses is strictly limited to be sure it doesn't affect the game balance in any way.
Alina Phoenix said:
Lord Mark said:
Alina Phoenix said:
Snowgoon said:
Another kick in the teeth for 'normal' players
VIP get 81 FREE Dark Wyverns and all they need to do is participate in tournaments - This is in ADDITION to their normal tournament rewards
(ignore the 541 boosts, it was a typo meant to say 5 boosts)Has this been allowed to go too far? How does this maintain game balance?
Hello.
To get this Reward they don't need just participate in the Tournament, they need to receive the required number of points either in one Tournament or in both of them. These Rewards won't be added just if you start participating.Alina,
We do the points ...but WE ARE NOT VIP!
THAT IS THE POINT OF THIS TOPIC ...
I did 40,000 points and I sended the email...but no reward for me ...
My Lord, these Rewards are given to the members of VIP program at the initiative of their agents.
One of the main benefits of this program is that you have a high-quality dedicated support service and your agent can give you such additional Bonuses.
Plus, the amount of such Bonuses is strictly limited to be sure it doesn't affect the game balance in any way.
Ok Alina,
If this bonuses doesn't affect the game balance in any way ...give us that amount!LoL, Alina you seem to overuse the word balance.
Your definition of balance here seems to suggest that this balance is at the mercy of VIP agent and their agent.
At this stage I am confused, can you explain how balanced is the game after this VIP deal was struck.
This deal seems to suggest that VIP players are getting preferrential treatment as form of extra reward.
Giving certain players over quarter a million offence for doing the most easiest grind is not fair. If you consider how long it takes to build 250K offence you can see how this gifts do to balance.
and again, how do i get this benefit of this program?Lord Mark said:
Alina Phoenix said:
Snowgoon said:
Another kick in the teeth for 'normal' players
VIP get 81 FREE Dark Wyverns and all they need to do is participate in tournaments - This is in ADDITION to their normal tournament rewards
(ignore the 541 boosts, it was a typo meant to say 5 boosts)Has this been allowed to go too far? How does this maintain game balance?
Hello.
To get this Reward they don't need just participate in the Tournament, they need to receive the required number of points either in one Tournament or in both of them. These Rewards won't be added just if you start participating.Alina,
We do the points ...but WE ARE NOT VIP!
THAT IS THE POINT OF THIS TOPIC ...
I did 40,000 points and I sended the email...but no reward for me ...
My Lord, these Rewards are given to the members of VIP program at the initiative of their agents.
One of the main benefits of this program is that you have a high-quality dedicated support service and your agent can give you such additional Bonuses.
Plus, the amount of such Bonuses is strictly limited to be sure it doesn't affect the game balance in any way.
IronApex Turok said:
and again, how do i get this benefit of this program?
Hi, all!
Each player has a chance to join the VIP program, if he's active in the game, has a high experience and influence in the communities. These are the main but not the only criteria.
Oracle said:
LoL, Alina you seem to overuse the word balance.
Your definition of balance here seems to suggest that this balance is at the mercy of VIP agent and their agent.
At this stage I am confused, can you explain how balanced is the game after this VIP deal was struck.
This deal seems to suggest that VIP players are getting preferrential treatment as form of extra reward.
Giving certain players over quarter a million offence for doing the most easiest grind is not fair. If you consider how long it takes to build 250K offence you can see how this gifts do to balance.
Hi, Oracle! My name is Paul, and I'm a new Community Manager :) My pleasure to meet you!
Of course, even 1 Dark Wyvern influences the game balance in this or that way. But the VIP team strives to make sure this advantage is not too significant as compared to other players.
Paul Gladkiy said:
IronApex Turok said:
and again, how do i get this benefit of this program?Hi, all!
Each player has a chance to join the VIP program, if he's active in the game, has a high experience and influence in the communities. These are the main but not the only criteria.
Well, from what we seen its the hard work of use your credit card, that earn you a vip. Many players around that spent a lot time in the game, and have more experience with the game and know better than the devs how mechanics work and vip still a faint dream. And then there is clueless noobies with a heavy credit card that get on the program, but of course as you said. They come under the "other criterias"... :p
Paul Gladkiy said:
Oracle said:
LoL, Alina you seem to overuse the word balance.
Your definition of balance here seems to suggest that this balance is at the mercy of VIP agent and their agent.
At this stage I am confused, can you explain how balanced is the game after this VIP deal was struck.
This deal seems to suggest that VIP players are getting preferrential treatment as form of extra reward.
Giving certain players over quarter a million offence for doing the most easiest grind is not fair. If you consider how long it takes to build 250K offence you can see how this gifts do to balance.
Hi, Oracle! My name is Paul, and I'm a new Community Manager :) My pleasure to meet you!
Of course, even 1 Dark Wyvern influences the game balance in this or that way. But the VIP team strives to make sure this advantage is not too significant as compared to other players.
Hi Paul,
Good to see Alina is gone. her customer service skills were terrible. you'll have to give us some time to adjust our attitudes. we have spent a great deal of time being turned sour by the way Alina spoke to us.
That being said, in an effort to get you and this community started on the right foot lets go over some of the things Alina was terrible at so that you dont make the same mistakes and maybe we can turn the atmosphere of this forum back to that of a positive one.
First and Foremost, We are customers. Please treat us that way. We buy from plarium. if we dont like the customer service, we will buy from somewhere else.
Please dont repeat the company talking points. We are all veterans here, we have heard it before. If we make a post on the forum, we are looking for a NEW answer. If you are just going to repeat things we have already heard, silence would be best.
Dont lie to us. While i dont think Alina ever intentionally lied to us, by repeating the company lines she inadvertantly lied to us. Please be sure that what you are being told to say is accurate and is reflective of is actually happening on the game server.
Dont mistranslate the forum rules in order to silence a disgruntled customer. Alina was bad about handing out bans for reasons that didnt quite apply to the rules. If a customer is unhappy and voicing their opinion, silencing them is the worst thing a company can do. (DJMoody, can you dig up that thread where you explained how its just the tip of the iceberg if even one customer is complaining, that it represent a much larger percentage of the customer base)
Dont troll the customers seeking to illicit a response in order to hand out a ban. i dont think that one needs any explanation.
Im sure others can add to the list. as you can see, we as a community are rather unhappy with the way the community managers have dealt with the customers. I hope you have the intention and capability of turning this around.
IronApex
Hi PauL, I am Oracle. I love this game. As a former mod, less/no bans= happy forum.
Don't try against all evidence to argue for the VIP program. It must fall, that message we are putting through you to developers. They must kill the vip programme or we will kill em.
Will you quit crying about something you obviously know nothing about. You are not making a difference only making yourself look jealous of those who have something you do not. I did not earn VIP by weilding a credit card I have worked hard for it, participating in forums, chat, working with players to improve their game as well as taking an active part to be in th challenges & tournies, its a lot more than $$. Speaking of coin, in fact its those of us who spend some coin who pay for the game to keep going for you people who do not pay. You seem to think VIPs get all these extra goodies yet you are not a VIP and so it leads me to ask just how do you know what a VIP gets that you do not.
You complain about game balance... VIPS have extra challenges that are often hard to meet the goals on to get a measly 81 dark Wyverns.. 40k pvp minimum & 40k in BGS.. do you really think those 81 dark wyverns are worth the troops loss? When I read this all i hear is a grown man or woman crying like a little kid over a lollipop. Instead of wearing out your keyboard complaining about not being VIP how about you take action to become a VIP?? Hmmm... or does that make too much sense?
Another thought, don't you have VIP and coiners in your league? Do you ban or treat them differently, maybe kick them out of the league because they have a status that you don't?
want to find me to teach me to mind my manners? -70/41. Srvr 2, untamed lands see ya soon
fionajune said:
Will you quit crying about something you obviously know nothing about. You are not making a difference only making yourself look jealous of those who have something you do not. I did not earn VIP by weilding a credit card I have worked hard for it, participating in forums, chat, working with players to improve their game as well as taking an active part to be in th challenges & tournies, its a lot more than $$. Speaking of coin, in fact its those of us who spend some coin who pay for the game to keep going for you people who do not pay. You seem to think VIPs get all these extra goodies yet you are not a VIP and so it leads me to ask just how do you know what a VIP gets that you do not.
You complain about game balance... VIPS have extra challenges that are often hard to meet the goals on to get a measly 81 dark Wyverns.. 40k pvp minimum & 40k in BGS.. do you really think those 81 dark wyverns are worth the troops loss? When I read this all i hear is a grown man or woman crying like a little kid over a lollipop. Instead of wearing out your keyboard complaining about not being VIP how about you take action to become a VIP?? Hmmm... or does that make too much sense?
Another thought, don't you have VIP and coiners in your league? Do you ban or treat them differently, maybe kick them out of the league because they have a status that you don't?
want to find me to teach me to mind my manners? -70/41. Srvr 2, untamed lands see ya soon
Part of the problem is that VIP is a secret society shrouded in mystery and devs refuse to answer any questions
40k is an easy milestone for top players and the rewards are there for all - so why give EXTRA to VIP for free?
and the 81 dark wyverns are only the tip of the iceberg - many other units are given away .... or only available to VIP like the Golden Dragons, Prestige Dragons etc
You started in 2017 and given VIP? Maybe you were more active on facebook
FIONAJUNE
USER
Registered: 02/06/2017
Location: US
Posts: 36
Many players have been here since 2013 or before, which is why they are so angry being treated like serfs and peasants, being ignored and lied-to on a daily basis
