There is no support ,made a support ticket 7 days ago ,still no reply,

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There is no support ,made a support ticket 7 days ago ,still no reply,

Comments

1 2

Alina BrightAdmin

May 16, 2017, 10:5805/16/17

03/01/16

5810

Sparhawk122 said:

Eugenia Misura said:

Sparhawk122 said:

Eugenia Misura said:

Commanders, can you please specify if you got reply from Support team?
I submitted 3 tickets. Said reply within 60 hours.

No reply.

Please check your Spam folder and let me know the result.

Request 56777, 5th May 17
Request 65353, 9 May 17

No response.

Nothing in spam folder.

Thank you for this infromation, we'll check it.

Deleted

May 25, 2017, 19:5305/25/17

There is no tech support.

Gregory HillModerator

May 25, 2017, 21:0905/25/17

400

Commander;

There is tech support, however you must understand the volume of support tickets they get on a daily basis. Can you please advise what issue your experiencing to see if it is maybe something we can help you with on the forums?

Thanks

1 2

The topic is locked. You cannot post comments.

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Said reply within 60 hours. </p><br><p>No reply. </p><br><br></blockquote><p>Please check your Spam folder and let me know the result. </p><br></blockquote><p>Request 56777, 5th May 17 </p><p>Request 65353, 9 May 17</p><br><p>No response. </p><br><p>Nothing in spam folder.</p><br><p><br></p></blockquote>Thank you for this infromation, we'll check it. ","userRegistered":"1456823904090","userCommentsCount":"5810","userName":"Alina Bright","createdDate":"1494932315657","editedDate":"0","id":"310401","entityId":"39171","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"310401","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1617351/","commentUrl":"/en/comment/topic_317156/"},"strings":{"userRole":"","userId":"1617351","contentDraftJs":"","contentHtml":"There is no tech support. ","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1495741983340","editedDate":"0","id":"317156","entityId":"39171","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"317156","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1351137/","commentUrl":"/en/comment/topic_317167/"},"strings":{"userRole":"Moderator","userId":"1351137","contentDraftJs":"","contentHtml":"<p>Commander;</p><br><p>There is tech support, however you must understand the volume of support tickets they get on a daily basis.  Can you please advise what issue your experiencing to see if it is maybe something we can help you with on the forums?</p><br>Thanks  <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/dancing.png\" class=\"smiles postImage\">","userRegistered":"","userCommentsCount":"400","userName":"Gregory Hill","createdDate":"1495746587610","editedDate":"0","id":"317167","entityId":"39171","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/539355265/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"317167","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Said reply within 60 hours. </p><br><p>No reply. </p><br><br></blockquote><p>Please check your Spam folder and let me know the result. </p><br></blockquote><p>Request 56777, 5th May 17 </p><p>Request 65353, 9 May 17</p><br><p>No response. </p><br><p>Nothing in spam folder.</p><br><p><br></p></blockquote>Thank you for this infromation, we'll check it. ","userRegistered":"1456823904090","userCommentsCount":"5810","userName":"Alina Bright","createdDate":"1494932315657","editedDate":"0","id":"310401","entityId":"39171","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"310401","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1617351/","commentUrl":"/en/comment/topic_317156/"},"strings":{"userRole":"","userId":"1617351","contentDraftJs":"","contentHtml":"There is no tech support. ","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1495741983340","editedDate":"0","id":"317156","entityId":"39171","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"317156","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1351137/","commentUrl":"/en/comment/topic_317167/"},"strings":{"userRole":"Moderator","userId":"1351137","contentDraftJs":"","contentHtml":"<p>Commander;</p><br><p>There is tech support, however you must understand the volume of support tickets they get on a daily basis.  Can you please advise what issue your experiencing to see if it is maybe something we can help you with on the forums?</p><br>Thanks  <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/dancing.png\" class=\"smiles postImage\">","userRegistered":"","userCommentsCount":"400","userName":"Gregory Hill","createdDate":"1495746587610","editedDate":"0","id":"317167","entityId":"39171","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/539355265/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"317167","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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