May 23, 2019, 13:1605/23/19
03/23/19
17
In the end, there are no official people to read the post, this issue has been going on for a long time
Game crashes at stage loading screen
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May 25, 2019, 22:5105/25/19
05/25/19
1
This is BS. I have lose hundreds of energy and arena points not to mention a dozen clan boss keys because of this. Oh and by the way today is 05/25 afyter your so called fix. STILL HAPPENING
May 26, 2019, 05:3805/26/19
05/08/19
3
I'm done putting money in this game just so it can crash on loading screens with no reimbursement.
May 26, 2019, 15:4205/26/19
03/19/19
5
I'm losing at least 100 energy a day because of this issue, absolute joke, I definitely won't be spending any more of my hard earned cash on this broken game.
Even your forums are now full of Korean spam and your rewards for this event are terrible..... sort it out...May 27, 2019, 17:1705/27/19
03/22/19
12
Well, things getting out of control it seems. Promised fix didn't happened. Personally, I have big grind feast today. Gathered nice chunk of supplies and free time to do it. And guess what? 12 crashes so far! What your advice? Should we stop playing till it fixed, just to prevent any more loss? How much Plarium is ready to loose on that? Plenty of people's spending their money here and wasting some portion of it because faulty service. I would like to have clear: should I trust that we going somewhere and all of my time and money invested into game I like are in vain and if I really wanna something worth that I should go somewhere else?
Fix the game and/or fix the bill. Please.
May 28, 2019, 03:5505/28/19
02/15/19
2725
Hi Everyone!
We are expecting patch 1.7.2 to this week. That should address crashing under the loading screen .
May 28, 2019, 11:0005/28/19
04/24/19
4
Sezzy said:
Hi Everyone!
We are expecting patch 1.7.2 to this week. That should address crashing under the loading screen .
Thank you for this information! I really hope that is something more efficient then last week promised fix. So far, connection of this issues to Download Booster comes as missed. At least in my case. i am using two devices to play and both of them never had any booster on.
Announcing 1.7.2 also mean that term "Very soon" mean weeks in Plarium slang ;). Been rater expecting that fox would came with 1.8 because of other info from moderators in different topic. But well, I won't complain if problem will no more occur.May 30, 2019, 06:3005/30/19
7
Game still crash after last update.....game stuck in loading screen on bluestacks 2 times from 3 attempts in arena...lost 2 arena tokens
May 30, 2019, 07:3405/30/19
7
6 arena attempts:3 crash using bluestacks,1 crash from phone(samsung galaxy s7)
situation is even worse than before last update,which should fix loading screen...
game details are not maxed,setings at 30 fps,graphic high...and ofc connected with plarium account...May 30, 2019, 18:4405/30/19
7
more crashes today:CB crash,key lost,1 arena attempt,2 crashes summoning green shards...all from phone.....
May 31, 2019, 01:5005/31/19
05/08/19
3
4 crashes today for me as well :(
May 31, 2019, 09:5505/31/19
May 31, 2019, 10:41(edited)
4
Game crashes way too many times on my Samsung S7! And now I lost a key to the Clan Boss!!! And then surely lost a greater chest as reward. Not to mention all the energy lost over the last weeks. I'm talking 1k+ energy. It becomes alot when you grind on Brutal and high levels in Dungeons.
FIX IT!!! Because many people pay for shards, energy, coins and gems. If they don't get what they pay for.... well, there are laws against these kind of things. So hurry up!
May 31, 2019, 14:0805/31/19
May 31, 2019, 14:09(edited)
04/24/19
4
I am very curious what now? No further announcements? Just shutdown down for weekend?
Jun 2, 2019, 22:2206/02/19
Jun 2, 2019, 22:23(edited)
04/22/19
1
Three crashes in a row in the past twenty minutes. I even reinstalled the game and first load screen gets the stuck load bar and crash. This is just terrible and frustrating to lose resources so frequently to this inexplicable bug. iPhone 10 here. :(
Jun 3, 2019, 15:4906/03/19
04/08/19
2
I’m going to hold on for this next patch. Same crap as all of you is happening to me (iPhone Xmax). They have compensated for loss in the past, I assume and hope they will again. Until then, no more energy purchases which sucks, but I won’t waste more money if it doesn’t get resolved.
Jun 4, 2019, 07:2306/04/19
04/23/19
1
Same here. I lost about 100 nrg since yesterday because the game keep crashing out during the loading process.Game is good btw but this should be fixed as soon as possible.
Jun 4, 2019, 08:3606/04/19
02/15/19
2725
bemjoska said:
Same here. I lost about 100 nrg since yesterday because the game keep crashing out during the loading process.Game is good btw but this should be fixed as soon as possible.
Hi
When you experienced your issue in IOS ? After you updated your IOS?
Jun 4, 2019, 08:3706/04/19
02/15/19
2725
hmrtusn said:
I’m going to hold on for this next patch. Same crap as all of you is happening to me (iPhone Xmax). They have compensated for loss in the past, I assume and hope they will again. Until then, no more energy purchases which sucks, but I won’t waste more money if it doesn’t get resolved.
Hi
When you experienced your issue in IOS ? After you updated your IOS?
Jun 7, 2019, 15:3406/07/19
03/26/19
2
This problem is still persists, I even did a clean reinstall on after 1.7.3 came out. Still getting loading screen freezes, losing arena tokens, energy and even clan boss keys. This is BLOODY annoying. You've had weeks to get this fixed.
Jun 9, 2019, 17:4806/09/19
06/03/19
3
Sezzy said:
Hi
When you experienced your issue in IOS ? After you updated your IOS?
Game worked perfectly until i updated ios to 12.3.1
Now game is unplayable. Crashes every other dungon/campaign run. Still works on my android phone though.
